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    People searched for Couriers & Delivery Services 198 times last month within 15 miles of this business.

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    1st Choice Courier & Dist

    1st Choice Courier & Dist

    1.0
    (3 reviews)

    I ordered 1 box, 10 reams of paper from Staples, which was to be delivered next day by 1st Choice…read moreCourier/Executive. It was not delivered on the day promised. The 1st Choice Courier website noted "consignor was closed." I am a residence and was not closed. I live on a normal street full of single family residences with a house number boldly presented. Today, the second day, the box was delivered completely broken open with one corner of the big part of the box still in tact. One piece of strapping was still on the back barely holding it together. Every ream of paper was broken open by the stress. No knock on the door. Just left it and ran! I would never ever do business with this company again. I will ask Staples to choose UPS or FEDEX rather than these people.

    Don't EVER hire 1st Choice!…read more 1st Choice was the delivery company for an Office Depot computer I purchased online. Delivery date came and went, no notice from them or Office Depot. I call, find out from Office Depot that they "couldn't find my address". The computer was returned to the warehouse, Office Depot starts a new order for me, with a note that the 1st Choice driver will contact me when he is out for delivery. Second delivery day comes and goes, no computer, not call from 1st Choice. I call OD that night, and they tell me that the 1st choice delivery driver "couldn't find my address" again. Folks, it is 2019. I live on a normal city street, I get packages from Amazon, Walmart, Target, Best Buy, you name it, no problem. Maybe one time you can see it happening, a weird glitch. But twice? WTF! Plus, there is no way to actually track packages coming through 1st Choice in detail, no consumer contact info (listed phone numbers - both the 1-800 number and the local North KC number don't work), they aren't on social media to reach out to, nothing. As of this writing, OD has contacted them to attempt a 3rd delivery, but I'm not holding my breath. In short, 1st Choice is terrible at their one job. If you are a retailer, I would think twice about trusting them to service your business. Ecommerce in this day and age is smooth and frictionless, and companies that build their business do so by making sure a consumer can know what and why things happen if they do go wrong. I won't ever be ordering anything online from Office Depot ever again because of how badly 1st Choice screwed up.

    Henry Wurst - couriers - Updated July 2026

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