I previously posted about a negative experience I had with the installation of a whole house…read morehumidifier. Shortly after posting I was contacted by the management and they took full accountability for what transpired. They explained the challenges they had with the job and offered to come back and do the necessary repairs at their expense. It has been a few days since the repair and I am happy to report that everything now seems to be working fine. I greatly appreciate the way this was handled by Service First- they made it right and there's not much more a customer can ask for. I am now very satisfied and feel confident that I can contact Service First if there are any additional issues.

Great service, I have been using Service First for about 4 years now and I am very pleased. They…read moreare careful, and respectful of your home. I needed a service visit after hours as my heater stopped working at around 9pm. The service person Jim D. came to my home within 40 minutes after he called me. He was there for about an hour and left with the heater working just fine. Jim informed of the issue that caused it to stop. I am happy I had a service contract because I am sure the fee for that visit would have been a lot more.

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them. 1000% would not recommend.

We had a burning smell coming from the AC vents. Called him first thing in the morning. Bill…read morearrived within an hour of calling (in a mask, of course). He diagnosed the problem in the first five minutes of his inspection and fixed the thing in the next 25 mIn. Within half an hour my machines were humming nicely and pumping warm air. Couldn't be happier. He is now go to person for all my HVAC needs. Five stars.

Bill worked with us while others walked away. He diagnosed the problem and went the extra mile to…read morelocate a rare part that our Daikin system needed in order function properly. I highly recommend!

I continue to call Bill when I have a heating or cooling problem. I just had him here today (Oct…read more2020). He's as good and honest as I remember. He fixed my furnace. The pilot light wouldn't stay lit. He worked his way from all the obvious and inexpensive fixes and only got to the more more expensive ones when the simple fixes didn't work. He communicates very well -- he told me what he tried and what was next as he went. I ended up needing a new gas valve and pilot assembly. In my 20 years here, I have never seen my pilot so strong. I'm very pleased with his work. He also helped get my potbelly stove with a gas assembly working again and had some helpful thoughts for how to make it retain more heat.

I turned to Yelp to find an HVAC company to install a natural gas heater in my garage. I came…read moreacross Northampton Heating and A/C and was happy to see 1) they were local and 2) all the 5 star ratings. I figured all those 5 star ratings couldn't be wrong. And happily they weren't. Throughout the whole process, from quote to installation, Bill was informative, friendly, neat, and professional. He took pride in his work and genuinely appreciated being able to be of service. He even went above and beyond and replaced a busted vent he noticed on our clothes dryer. I'm looking forward to a warm garage come next winter and will be calling on Bill for any future heating and A/C needs.

You get what you pay for. My 90 year old father's boiler was leaking badly tonight and I had to…read moreshut it off and cut the water supply ....leaving him with no heat or hot water. I called Kenderdine's after hours and received a call back promptly from their on-call technician Will. He came out, diagnosed the problem, and fully repaired the issue with parts he had on the truck. Years ago I worked for an oil company. I never heard of this company, but they proved to me that they are not worthy of the other negative reviews I read. You cannot buy cheap oil from whoever you want, then expect service when you need it. The people that sell cheap oil DO NOT provide quality service you can count on. I don't know what their oil price is, but I'm sure it was fair or my dad wouldn't have gone with them. Their delivery service has been good, my dad has a very challenging long tree lined driveway. ....and now I know the service department is top notch. I highly recommend Kenderdine's!

Over priced. There plenty of other good heating oil providers in the area that do not require you…read moreto sign a contract.

Everest always comes to our rescue in very fast times - coming up with great options based on our…read moreneeds. The team has gone above and beyond in helping me select the right AC/Furnace. We always go to Everest. Installations are great and response times are wonderful. Highly recommend!

My wife and I couldn't say enough good things about this company and quality of people. The company…read morewho made our new 4 ton unit doesn't matter. The owners took a lemon and made customers for life. Not only do they stand behind their work, they worked with the manufacturer for us. We can with confidence say this has been the worse/best purchase in ours lives. We will only use this company forward. 150% the best choice for any HVAC job!

Harris replaced my central A/C system a few months ago and their work was second to none.The price…read morewas great,they were on schedule and after the job was completed the clean-up they did was beyond expectations.They're the best in the business!!

From the owner: Harris Comfort is your local, full-service, family-operated air conditioning, heating, generator,…read moreoil, & propane company with deep roots in Bucks County, PA. We cover all home comfort needs from air conditioning, heating, generator and service installations. We also provide furnace repairs, duct cleaning, gas fireplace inserts and everything in between.