I turned to Yelp to find an HVAC company to install a natural gas heater in my garage. I came across Northampton Heating and A/C and was happy to see 1) they were local and 2) all the 5 star ratings. I figured all those 5 star ratings couldn't be wrong. And happily they weren't. Throughout the whole process, from quote to installation, Bill was informative, friendly, neat, and professional. He took pride in his work and genuinely appreciated being able to be of service. He even went above and beyond and replaced a busted vent he noticed on our clothes dryer. I'm looking forward to a warm garage come next winter and will be calling on Bill for any future heating and A/C needs. read more

Northampton Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Ivyland, Pennsylvania

I continue to call Bill when I have a heating or cooling problem. I just had him here today (Oct 2020). He's as good and honest as I remember. He fixed my furnace. The pilot light wouldn't stay lit. He worked his way from all the obvious and inexpensive fixes and only got to the more more expensive ones when the simple fixes didn't work. He communicates very well -- he told me what he tried and what was next as he went. I ended up needing a new gas valve and pilot assembly. In my 20 years here, I have never seen my pilot so strong. I'm very pleased with his work. He also helped get my potbelly stove with a gas assembly working again and had some helpful thoughts for how to make it retain more heat. read more

Bill Preno is an HVAC rock star. Considerate, professional, and respectful of our home. I found Bill on Yelp and gave him a call to get an estimate on a new furnace and air conditioner. He returned my call on the same day, listened patiently to my concerns, and we scheduled an appointment. Bill showed up on time and wore shoe covers, which I really appreciated. He took careful measurements and wrote up a proposal for the new system. Compared to other HVAC companies, Bill's proposal offered the highest quality system AND the lowest cost. Having a system that operated quietly was one of my top priorities. Bill went above and beyond to make sure that happened by customizing the ductwork with insulation and decoupling the supply with a special rubber material. The results exceeded my expectations and I am thrilled with how quietly it operates. During the installation Bill and his technician Dom put down canvas and tarps over the entire area between the entrance of the house and the install space. They worked carefully and efficiently and it was clear to me that they cared about the quality of their work. Choosing the right contractor is the most important part of any home project. I would highly recommend Northampton Heating and Air Conditioning to anyone looking for exceptional HVAC service. read more

We returned late Sunday night post a weekend trip only to discover that there's no heat in one section of our home. When we called the local business that we have an annual maintenance contract with, they said they were understaffed (yet again) and the earliest they could accommodate us was further out a day or two due to a service call backlog. With the bedroom thermostats registering a cold 48F at 8AM, we started calling highly-rated HVAC repair listings on Yelp with the hope of getting the problem taken care of the same day. Bill (the owner) of Northampton Heating and Air Conditioning was the first to provide an affirmative response over the phone. He was at our house two hours later troubleshooting the furnace. He explained the issue and completed the repair under 30 minutes. He also went over the central-air setup in our house and patiently answered questions we had in relation to a non-functioning electronic air cleaner unit that we are hoping to replace this year. His kind nature and professionalism were very reassuring. He wore shoe covers on the job and also picked up a few specks of insulation that fell to the floor as he descended down the attic ladder. A very detail oriented and clean job done in our opinion. Every adversity in life presents an opportunity and in this case, we found a very reliable owner-operated business to work with for all our future HVAC servicing needs. Five stars based on our experience! read more

Nothing like losing your heat pump at the start of a prolonged heat wave. I called Northampton Heating and Air Conditioning purely based on the positive Yelp reviews. I was not disappointed. Bill came out promptly and we discovered that the existing unit, which was at least 15 years old, was not repairable. He worked up a price for a completely new system and within a day I was under contract. I had done some price comparison and what he proposed was actually a better unit than what I had looked at previously. Price wise, it was a better deal because it was giving me more heating capacity than the unit I compared it to which was about the same price. I was impressed with his professionalism and promptness at prioritizing this installation as my husband has chronic health problems that made living without air conditioning extremely difficult. Bill and his technician Dom had the installation complete in about 6 hours and left my property pristine. I am very happy with the work that was provided and will highly recommend him to my neighbors and friends. Thank you, Bill and Dom, for your prompt service during the early summer heat wave. read more

The owner Bill evaluated my furnace methodically and described everything he was doing. He verified my unit was operating ok and improved the gas jet heat output. I'm very satisfied with Bills knowledge and professionalism and satisfied I received the services for a decent price. read more

In the heat of the summer my heat pump decided it was done. I decided to do a quick Yelp search for a local business and I found Bill Preno from Northampton Heating and AC! I called several companies for estimates for a new unit and Bill was by far the most responsive. He came out and looked at my old unit and got back to me the next day with an estimate for the work. I was very comfortable talking to Bill and having him in my home, which is very important to me. He explained everything to me in simple terms. The unit was installed yesterday and he did an amazing job! I highly recommend him for your heating and air conditioning needs. read more

Professional and reliable HVAC service. Bill Preno, owner, was courteous, prompt and extremely reasonably priced. We had a strange issue where our the control board on our unit went haywire and was blowing out hot air instead of cold. Bill came out 2-3 times to diagnose the problem and try various solutions. He did not charge us until the problem was resolved. He has won our trust for sure! read more

Northampton Heating and Air Conditioning was one of three estimates that I obtained before replacing both of my air conditioners. I hired Bill based on YELP reviews and a personal recommendation from a friend who used them. Bill Preno and his associate were courteous and friendly and arrived each time exactly when he said they would. His prices were the best, and he went above and beyond with the installation. Upon hearing of a problem we had with the odd upward angle of a water meter located near my coils, Bill changed the angle for us! (The meter reader will be thrilled the next time he visits!) I highly recommend Northampton Heating and Air Conditioning. read more

I can not recommend Bill enough!! Our furnace stopped working. On Saturday morning. In January. It was over 15 years old so we left messages a few places about getting it replaced ASAP. Bill called right back and said he'd come out that day to see if he could get it going and give us a quote. The motherboard had shorted out, and he looked in his truck but didn't have the part. He was able to bypass it while he was there so at least the house heated up a bit, and said he'd send an estimate for a repair or a replacement, and then he didn't even charge us for coming out even though he did a thorough diagnostic and gave us temp heat! Given the cost to repair and age of the furnace we opted to replace, and he was there Monday morning with the new one and we have heat! He was efficient, professional, and overall outstanding service at very reasonable rates! read more

I recently turned to Yelp , to finding a professional and honest HVAC company. and I found Northampton Heating and Air Conditioning. Previously i had contacted 2 other companies but wasn't impressed. I Schedule appointment for a quote and yes , response in 1 day, true to his business status. Then I explained what i needed , new heater, air conditoner and hot water installed. and was able to have them installed all by the same company and within my time frame i needed . Bill Preno, was very professional , reliable which is very hard to come by and understanding and listens to what I needed and he explained to me the process from start to finish . I WOULD TRULY RECOMMEND HIM TO ANY ONE who needs HVAC company . He definitely is true to all his reviews ,which is very rare read more

We contacted Bill based on Yelp reviews for an a/c system that wasn't cooling. To our surprise, he came out within a couple hours of our call on a very warm and humid day even though we were a new customer. He was able to troubleshoot right away and had the unit back up and running within an hour. He took the time to explain how the system works and answer all of my questions. He was also able to tell me the age of the system. When asked questions about a new system he gave honest answers. He is courteous, professional and knowledgeable. We're glad to have found him and would recommend him to anyone. read more

Recently had Bill install a new Central A/C outside condenser unit and evaporator coil and he did an outstanding job. His quote was competitive, and he listened to my concerns. He and his employee arrived on time, did the install, removed the old unit, and installed a new thermostat, all with efficiency and respect for my house and property. I highly recommend Bill for your A/C and heating needs. read more

Our HVAC system was 24 years old... this past heat wave - the AC started to blow warm air. We called the guys with the orange trucks - they immediately offered to add freon and some other work for "$900 and no guarantee". They put us on their schedule for a quote on a replacement system. Their salesman did a thorough job assessing our home and existing system, and gave us a quote that included "limited time / act now" savings. I felt like I was being SOLD, not HELPED. I did some research, contacted Northampton HVAC - and asked if they would be interested in bidding. Bill (the owner) gave a verbal estimate that was significantly less than the orange truck bid. Bill agreed to inspect our home to verify our setup and make it a firm quote. It was obvious from the start that Bill is a down to earth guy that tries to help his customers as opposed to the hard sell I received from the orange truck guys. He came back with a firm bid that was actually lower than his initial estimate. Same exact system as quoted by the orange truck guys - with extras not included in the original quote. Bill was super easy to work with. He even boosted the freon in our old unit to get us through the heat wave (no charge) since we agreed to have him replace our system. He helped us. He did a great job - we have a top notch high efficiency Lennox system, and we have a great pro to call on when we need anything related to our heating and cooling. If you are looking for anyone to do HVAC work - especially a whole system upgrade - you really should give Northampton HVAC a call - you'll be glad you did. As another reviewer mentioned - they are "pet friendly" and mindful of your pet's safety and emotional stress of having strangers in the house! I did NOT receive any discount or financial incentive for this review - I just think Yelp! is a great place to shine a bright light on my experiences. read more

Sunday morning on New Years Eve awoke to no heat and 11 degrees outside. Called several HVAC guys and got no response. Used Yelp app and found Northampton. The owner Bill picked up the phone and tried to help me diagnose the issue on the phone. After a few minutes he came right out to my home and diagnosed it. He actually drove to Home Depot a 30 minutes drive away on New Year's Eve in order to get the parts he needed. We were warm and comfy by 1:30pm that day. Bill was excellent and a true gentlemen. He wore booties and worked clean and neat. Will definitely use him again and would definitely recommend him to anyone!!!!!! read more

If you're looking for an honest, reliable, affordable and accommodating company for heating and air conditioning problems then you have found it. I noticed a leak next to my water heater in the basement a couple weeks ago and after cleaning it up a few times I called Northampton Heating and Air-conditioning and spoke to the owner, Bill. I told him my electric water heater was leaking and needed to be replaced and asked for a quote. He gave me the price for replacing the unit and also offered to replace the shut off valve for the same price so we agreed on a day and time for the replacement. When Bill arrived to replace the water heater he discovered the leak wasn't coming from the water heater but from some PVC behind it which had a small hole in it. I am very grateful that Bill took the time to make sure I wasn't getting something I didn't need and spending a lot of money needlessly. There was no charge for the service call and I found Bill to be very honest and personable. I'll be calling him for any future heating and air conditioning needs. read more

I was very happy with service. My air conditioner failed on a brutally hot day and they were able to repair quickly. The service was top notch and I will use them again. Highly recommended read more

Very satisfied. Our AC unit shut down overnight on a Saturday night. I contacted Northampton Heating and Air Conditioning this morning at 10am. It is 1:30pm now and our AC is up and running. Bill, the owner of the company, showed up at at noon and was done at 1pm. He was able to determine the problem, went to his truck and got the parts needed and installed. He was very knowledgeable and friendly. He took a look at our other AC unit to give us a and idea if it was in good shape or may need maintenance in the near future. I will keep Bills # in my go to list. Don't waste your time in the summer, call this company. Thanks again for the service and keeping my family cool. read more

What efficient service!!! Cant go wrong with the little guy. Bill was neat, clean and knowledgable. Reasonable pricing and always willing to help. Will definitely call back for maintainance or service in the future. read more

We had a major issue with our air conditioning and heating air being distributed incorrectly. We had no idea what the problem was. No matter what we did, the heating never warmed up the top floor and the air conditioning would not cool the upstairs. Northampton Air Conditioning and Heating came to our rescue! The repairman immediately found the two problems that were restricting air flow for our entire top floor. The repairman didn't stop there. He serviced the entire system, walked us through maintenance that we had not known we had to do and he even gave us some excellent suggestion on how to make our house much more energy efficient. He climbed up into our attic and offered ideas on how to fix our insulation cheaply and he topped off our Freon levels. The repairman was a top notch professional, polite and sincere. I have to have my thermostat moved because whoever installed it when they put in the system, they installed in by the front door. I am going to have him come back out and do that for me as well. He did all this at a extremely reasonable rate. Highly Recommend!!! Five Star Service At It's Best!!! read more