Review 1 -- Personal & Strong…read more 1 Star -- Extremely Disappointing and Unsafe Experience I would give ABC Towing zero stars if Google allowed it. I was left waiting outside at night for more than three hours for a tow truck that never showed up. Throughout the entire ordeal, I was repeatedly given different ETAs and told someone was on the way. I continued waiting because I was relying on the information they gave me. Hours passed, and there was still no truck. As a woman stranded at night, I found the entire situation incredibly unsettling. There was no urgency, no meaningful follow-up, and absolutely no follow-through. Then, after keeping me waiting for hours, the service was ultimately canceled around 11 PM. This was handled terribly from beginning to end. If ABC Towing couldn't fulfill the request, they should have communicated that instead of repeatedly giving inaccurate arrival times and leaving someone stranded. Completely unacceptable service. I would not recommend this company.

If I could give it a zero star i would. The person who answered my call wanted to charge me $300.00…read morefor a 18 mile tow. I'm sure he realized I wasn't going to call him back.

C & C Towing arrived at our location within 15 minutes. Rick was very friendly and we even ended…read moreup knowing some of the same people. His rate for local towing was very reasonable. I checked with someone else before calling C & C and hey twice his rate. Give Rick a call.

i want give a big shout out to c&c towing for coming and get my car from side of i -20. mr. ricky…read morewas there in no time flat to get me and my car a ride back home. he took his time making sure not to damage my lowered charger. l

I needed a tow from A to B, other places made it seem hard, Abe Towing made it easy, service was…read moretop quality, price was fair, and staff was very friendly, look no further

We had called to get my boyfriend's car towed to the shop to get fixed, he let me know that that…read moretow was on his way and would be here in 30 min to an hour. I waited for over an hour and nothing. My boyfriend called and said that he came by didn't see any lights on so he left. He didn't knock on the door or anything since I am always home. We called again so he came back and was charged $25 since "there was no customer" the first time he came. He was lazy the first time, when he simply could've gotten out of the truck come and knocked on the door to truly see if anyone was home. I went ahead and payed it but I should not have been charged for the laziness of the driver. Overall I was charged $300. And $100 of that was for the dolly cause the car wouldn't start and unlock the tires even tho I did attempt to put it in neutral.

Formal Complaint Regarding Unprofessional and Abusive Treatment of Customers and Elderly…read moreIndividuals I am an Uber driver and am filing this formal complaint regarding an extremely disturbing interaction that occurred while I was assisting two elderly individuals at your facility III South Fulton located on Bucknell Rd. When I arrived at the gate, the young lady working there was already engaged in an argument with another customer. That customer requested to speak with a supervisor, and the young lady stated that she was the supervisor. Throughout the interaction, she was rude, condescending, and dismissive. I asked a simple question and received an answer. I then remained in place briefly because I was transporting two elderly individuals and wanted to determine whether they needed additional assistance before having them exit my vehicle in the heat. The situation escalated when a young man went to retrieve the elderly couple's vehicle. The young lady abruptly and rudely stated, "You're going to have to move your car." I calmly responded that I already understood that and was simply waiting to determine whether I needed to assist the elderly couple. At that point, she became visibly upset, mumbled under her breath, and proceeded to call me a "stupid bitch." This behavior was completely unprovoked, unprofessional, and unacceptable. When the gentleman returned, instead of helping de-escalate the situation, he joined her in antagonizing and disrespecting me, even after I repeatedly explained that I understood I would need to move my vehicle. What neither employee seemed capable of understanding was that two things could happen at the same time: I could move my vehicle and also ensure that two vulnerable elderly individuals were safely assisted. Both employees displayed explosive tempers, impatience, and an inability to communicate respectfully with customers. It was apparent from their interactions with both myself and the customer before me that they lacked the temperament and professionalism necessary to work in customer service. The customer who was there before me later discovered that the young lady was not actually a supervisor despite representing herself as one. Additionally, when asked for her name, she provided the name of the road where the company is located, "Bucknell," as her last name. This deceptive behavior gives the appearance that she intentionally provides false information to prevent customers from filing complaints. Even more concerning, two elderly individuals were left standing on gravel while using a walker and a cane. The elderly woman slipped on the gravel during this ordeal. The elderly woman suffers from early dementia and had forgotten about the vehicle payment. Her daughter had already paid all fees and has assumed responsibility for the payments. The daughter, who arranged the Uber transportation for her parents, was on yhe phone listening to the entire incident and also contacted your corporate office before this incident and spoke with Mandolin and Megan, who was identified as a manager. She explained the rude and unprofessional treatment, particularly toward elderly customers. Unfortunately, there appears to have been absolutely no effort to address or correct this behavior. To make matters worse, the elderly woman involved is retired law enforcement and deserves to be treated with dignity and respect, as does every customer who enters your facility. No customer should ever be called derogatory names, subjected to aggressive behavior, deceived regarding employee identities, or witness elderly individuals being treated with such disregard and indifference. We expect a thorough investigation into this matter, appropriate corrective action, and a response addressing how your company intends to ensure that no other customer--especially elderly and vulnerable individuals--is subjected to this type of treatment again. We will continue pursuing this complaint until it is properly heard and resolved.

Tow truck driver arrived within 30 mins as quoted. He was very pleasant and professional. The rate…read morewas fair and reasonable. They called me to inform me that my car safely arrived at auto shop. I appreciated their quick arrival and communication. I will certainly call them again.

Not in service - hopefully Yelp will update their system to include the latest business information…read moreconcerning this listing because they are no longer in service

This was my first time dealing with a flat tire so I was very new to the process. The…read morerepresentative was rude and his irritation was prevalent from the beginning of the call. He even had an attitude when I asked for directions on how to locate the tire size. The call was filled with sighs and sucking of the teeth, but I remained respectful as I knew that it would only get worse if I replicated his frustration. He shared that the total would be $200, which I was ready to pay since it was a Sunday night and figured it was my only option. I called my insurance company to get a second opinion and they sent a tow truck which arrived before the mobile service. ABAN Towing & Recovery was amazing (highly recommended) and they were able to tow my car to Tire & Ride 24/7 (also highly recommended). Both towing and tire companies were super helpful and patient. I was able to get my tire fixed for $20 and was back home within the hour. I'm only sharing this to help someone who could end up with their first flat tire like me.

Found and booked through Yelp. They were very responsive and we considered them to be reasonably…read morepriced. We had a vehicle towed from an auction site to our residence and they handled it well! You hope to never need a tow but if you ever do, I highly recommend them!

I can't say enough good things about G&C Towing and its owners! The battery on my car died and even…read morethough someone else had jumped it, my car still wouldn't start. When I called G&C, they were able to come right away. Although I expected them to tow me to a car repair shop, they were able to diagnose the problem and towed me to a nearby auto parts store instead. They bought the part, installed it, and had me on my way in just a few minutes. The car works perfectly and the battery is now charged. They even checked on me later to make sure I had been able to get home safely. These are GOOD PEOPLE, and I will call them every time I need a tow in the future. I highly recommend them! Any towing company can tow a broken car, but G&C went above and beyond!

My interaction with falcon towing was simple and problem free. They responded promptly and towed a…read morenon-operational car to my mechanic with no problem. Based on this one experience I would highly recommend this towing company.

I had to call a tow for my boyfriends Jaguar so it could go to the shop, after the last tow we used…read moreI was unsure about pricing and services but they did an amazing job! The charged less then the last company we tried and if I need it in the future I will be calling this company! I was impressed by the way they were able to get the car on the truck due to the car not wanting to start and the gear shifter not wanting to budge out of reverse. I would highly recommend them if you need your car towed!

EXCELLENT SERVICE! From start to finish the most…read moreprofessional towing experience I've had in over 40 years; period. HIGHLY recommend. Competitively priced. If you happen to find someone cheaper DON'T DO IT, you may really regret as I have personally had issues in the past. Eric and Justin were great. Thanks guys! Mitchell Castleberry

So then dealership I'm going to have an open spot so they can fix my car with a broken tie rod, so…read moreI called insurance they called this company, I requested this over an hour and half ago and right when they are suppose to arrive their dispatch is down? It doesn't make any sense. I'm kinda just pissed now because this is the 6th tow company I tried the 5th one got my car home. Now I'm waiting and it's claiming my driver will be here in 13 minutes. I have a high doubt that they are going to drive away I'm annoyed for sure. Edit: so after maybe (I think 5 hours) they finally were able to get my car up and to the dealership so I thank the three drivers that came and dealt with this. I appreciate it a lot and they deserve a raise.