Very helpful staff. Prices very competive. Very comvient for ferries to Portsmouth and has a…read moredelivery and collection service from Ryde Pier Head.

After been let down by a car hire company in Worthing I was stranded at my mechanic's garage as my…read morecar had failed it's MOT, I was kindly offered a lift and driven to Pavilion by my MOT man on his recommendation. I received a very warm welcome which was so appreciated as I was very stressed. The Son of the company was a complete star, polite, helpful, informative and speedy everything was explained to me in easy to follow detail and within a very short space of time I was mobile again! I had the car for 3 days at a much more competitive rate than the other company were offering without having to pay a deposit just credit card security hold, no excessive excess fees and when I returned the car I received an equally friendly welcome and was even driven back to my garage free of charge by a lovely guy whom shared a touching storey with me. I would thoroughly recommend this lovely family run business to anyone and incidentally should you have to extend the duration of your 3 day hire the cost is so reasonable, great company.

Now that I don't own a car, Europcar is my first choice when it comes to car hire. The local office…read morenear home is 10m walk away and down in Bournemouth, they have an office in the station car park Europcar is a French car rental company founded in 1949 in Paris.The head office of the holding company, Europcar Group, is in the Business park of Val Saint-Quentin at Voisins-le-Bretonneux (Saint Quentin en Yvelines), France." Today Europcar operates in 140 different countries covering Europe, North America, The Middle East, Africa, Latin America, the Indian Ocean, the Caribbean and Asia Pacific and is the owner of InterRent®, its low cost brand. Since May 2006, Europcar has been owned by Eurazeo, one of the top listed investment companies in Europe.

This was one of the best car rental experiences I've had, in the US or abroad. The people at…read moreGatwick had a great price, and communicated well through the whole process, including some questions afterwards. Pickup from the airport and drop off was a great benefit, too. The Peugeot 3008 was a very comfortable car in like-new condition and we had no issues with it whatsoever. We will rent from them every time we come to England. They are so much better than the large corporate companies.

Excellent service - far exceeded my expectations…read more I hired a van from Gatwick Van Hire on 28.09.18, having picked them at random from an online search. My intial enquiry was dealt with very efficently, and I arrived early on the day of collection to find that the paperwork was ready, the van was ready and I was on the road within 10 minutes. Their Gatwick premises were immaculate, and the hire fleet were in a similar condition - I did not see a vehicle that was over a year old, or other than pristine. Upon return - which was out of hours - the facilities to leave the van and keys was effortless, and I received an email from them early the next day - Sunday - confirming that they were happy with the condition that the van was returned in. I did not have any preconceived ideas of what to expect when hiring a van, however Mercedes / Audi levels of efficency and customer service, and an immaculate hire fleet was far beyond my expectations - and they were the cheapest too. I can't recommend them highly enough! 11 out of 10 stars.

Do NOT hire from this company. They are looking for any minor scratches or dents (that can easily…read morebe missed on the initial inspection), so they can claim the full excess. An absolute disgrace.

watch out ! DO NOT sign anything until you check everything inside out and record everything…read moreaccordingly as they will pass on "damages" to you when you return the vehicle and deduct exorbitant amount from your deposit. Absolutely not trustworthy at all. Take your business somewhere else.

If I had to tell you everything that has gone wrong I'd be here all day…read more But the final straw was when they told us to return the car by 7pm. Got there 6:58 having driven in the pouring rain only to find they'd left for the day. Absolutely terrible service. They never follow through on their promises DO NOT USE THIS COMPANY especially the Kingsbury branch. Absolute bunch of lazy chancers.

ADVICE: TAKE TONS OF PHOTOS (EVERY ANGLE) AND VIDEO OF THE CAR YOU RENT!!! (You'll read several…read moreother reviews that give this advice based on their experience as well). If you don't document absolutely every possible piece of damage, no matter how small or insignificant, they will try to lay the damage on YOU. After arriving in the UK from the U.S on a 10 hour flight, we took an Enterprise shuttle from outside T-5 to the Heathrow Enterprise office and lot. We had pre-booked the car through a well known membership store. The branch was very busy, as you might well expect being at one of the world's busiest airports and it took us some time to get our car. One member of your party lines up in the small office while the other(s) stand outside. It's somewhat chaotic. A rep walked us over to the car and the three of us looked over it for damage, the rep explaining that damage had to be 'bigger than a golf ball' and showing us a circle cut-out on a piece of plastic for demonstration. One of us took a few photos, which later ultimately saved our bacon. When we dropped the car off at a different Enterprise location, (we had the car less than 24 hours) they walked around the car and claimed the black plastic that goes over the wheel well was 'popped out'. Looking at it, you could barely see it. It definitely wasn't something we'd noticed picking the car up, but if you stood at the right angle, you could see it was SLIGHTLY protruding. Long story short, the rep at the drop-off location filed a report. Fortunately, we had some photos, albeit, not the best angles. At this point, we were BOILING MAD since we'd had the car less than 24 hours and had NOTHING to do with the damage. We were about to spend a month on vacation on a cruise and in the UK. Over that month, we spent many hours (and wifi data) on communications between ourselves and Enterprise and our credit card insurance, trying to straighten out the situation. It really took a toll on our vacation enjoyment. Fortunately, after about 3 weeks and much mental anguish and aggravation, due to our photos and explanations, the claim was waived, really only due to the fact we had photo evidence. However, I'm sure some unfortunate future customer will have the same claim put on them. I would avoid renting from Enterprise as reading reviews, this seems to be a standard practice.