Very disappointed with my experience! I initially reached…read moreout on April 23, 2026 about a deck project, and on April 24 he responded that he was interested in the job. Unfortunately, from the beginning, communication was a major issue. He was extremely difficult to get ahold of, rarely replied to text messages, and never returned any of my phone calls. Despite that, on May 1 he told me he could get me on the schedule for the following week. Based on that commitment, I continued waiting and planning for the project to move forward. After nearly two months of trying to make progress, following up repeatedly, and dealing with poor communication, he informed me that he no longer felt comfortable taking on the project. Being told today on June 17, 2026 that he's "just being upfront" is honestly hard to take seriously. If he wasn't comfortable with the project, he should have communicated that from the start instead of leading me to believe for nearly two months that the job was moving forward. I fully understand that contractors have the right to decline work. However, customers also deserve honesty, responsiveness, and professionalism. Keeping someone waiting for almost two months, rarely responding to messages, never returning calls, making scheduling commitments, and then backing out at the last minute is simply not professional. This experience cost me valuable time and delayed my project significantly. Based on my experience, I would NEVER recommend this contractor.

My husband got his name in April and reached out about expanding our deck. He came and checked it…read moreout and said he wanted to do it. We then ordered the new decking, got a building permit, my husband tore our old deck down because we were told by Chris he was going to get started. After almost 2 months of the worlds worst communicating, he decided he was no longer going to do it. Every single text my husband would send him would take Chris about a week to respond to. We were told numerous times he was going to get started and then excuse after excuse he just never started. So we are now left with no deck off a second story slider with 4 small kids in the house and all the deck materials just sitting here. So I 10/10 would NOT recommend Chris or trust anything he says! We were more than understanding of the 2 months of excuses and lack of communication on his part and then in the end left us high and dry. He should have said from the start that he didn't want to do it! Couldn't find a more untrustworthy, unreliable person to do our deck if we tried.

Have purchased half a dozen carpets and always pleased…read more Their remnants are exceptional. The service helping make a selection was always great. Installation done without a hitch.

My experience with WRC was amazing. From the first experience in the showroom and Erin showing the…read moreoptions, to her expert input and options when I asked for her opinion! We only had to wait a few days then installation was top notch.  The installers did a great job as noticed by us the home owners and the Linoleum guy we hired after the carpet was installed. The installers were kind and patient as I asked (probably 1 million) questions and gave me confident answers with the reassurance of "we got this".  When there was a slight mis-communication issue between the measurer/order/installer the hiccup was taken care of immediately and we didn't even miss a beat! We are so happy with WRC and their staff and service!

We recently had CAM Flooring install new carpet throughout…read moreour home's main floor. They did an outstanding job! They were helpful, friendly, professional, knowledgeable, and efficient. We love the look, feel, and quality of the new carpet. We will never go anywhere else for any of our future flooring needs.

From the owner: Cam flooring offers the highest of quality floor covering installations for musiegon and all…read moresurround county’s! Schedule a hardwood, vinyl, laminate, or tile floor service with our internationally licensed installation crews today!

Completely unprofessional one worker invited his wife into my house then allowed her to take a tour…read moreof my home. As if that was not bad enough all my seams between rooms are crooked, they did not clean up after them self's. When I talked to the owner Chris Latsch he told me I must be mistaken that was there best installation crew.

I called first and got quotes on square foot prices for install, pad, freight etc. Two owners came…read moreout and measured using a hand tape measure. Square footage measurement was less than other companies and things were looking good. Latsch had the best price on the particular Shaw carpet I wanted. BUT, when the official quote was received the install prices were higher than what they originally quoted me on the phone. I called to question this and left a message for one of owners to call me back. I had to call 3 times over a 10 day period before I finally got a return call. The owner was belligerent and wouldn't let me talk. He said he was leery of customers who ask questions like this. Raised his voice and spoke over me... and then said "I think we are done" and hung up on me.

Excellent service and knowledgable staff ... highly recommend their services. My installation team…read morewas amazing, on time and communicated openly the entire project

We love our floor Cam that sold it to us was very nice and informative and Chris guy that installed…read morethat was very good at his job and he's been doing it for 30 years and very nice and prompt at getting here in the morning and very knowledgeable at his job