I bought a rug from him and it was beautiful and low priced, compared to others. Also had a rug…read morecleaned and it smells amazing and looks great!

I worked for the owner recently, he's honestly scamming customers out of their money by not…read moreactually cleaning their rugs! There's NOT an 11 step process. There's barely even 3. Uses rug doctor carpet cleaning solution mixed with off brand dish soap, misting the rugs a tad and uses a push broom to "clean" them. When I mentioned not approving a rug to go back to the customers he'd complain by saying it wasn't a lot for the cleaning anyways and he didn't care. He'd forget whether him or his wife cleaned a rug, once reminded it's never been touched, he's proceed to RETURN still and charge full price.

We purchased a sofa & had a great experience from start to finish. We worked with several team…read moremembers and each were so helpful and supportive! We looked through the store a couple times before taking home fabric samples twice. We are so happy with our sofa and look forward to many years enjoying it in our living room. We went with the Big Easy Wide Arm by Younger Furniture.

My boyfriend and I have been casually looking on and off for a new coffee table for awhile. I had…read moredriven past Stonesthrow many times but had never stopped in. I always thought it was super high end and expensive for some reason. We decided to just browse one Saturday morning and we ended up having a great experience! There is metered street parking in the front of the store, but there's also a large free parking lot behind the building. As soon as we walked in, we were greeted and asked if we had been in before. When we said no, the friendly employee gave us the lay of the land and told us there are three floors to the store and that it's much bigger than it seems from the outside. Totally true! I always thought this store was small, but it's really huge. We started browsing through all the setups and were immediately impressed by the styling of each area and all the different items. They have all kinds of furniture, decorations, and rugs. Prices were clearly marked which I appreciated since it shows they're not trying to hide anything. I was pleasantly surprised that I found quite a few things that would fit into our budget, along with higher-end, more expensive pieces. They also have a clearance section which we looked through. The pieces I saw mostly swayed more modern and a little less traditional, which is more my style anyway. Upstairs we found a coffee table that was a major upgrade from our current table, but still in our budget and actually quite affordable. It has a metal base and a glass/ceramic top that looks and feels like marble. Super sleek and sophisticated! Christine was upstairs and asked if we needed any help. We asked her about the process for purchasing as we wouldn't be able to fit the table into our car. She told us that we could pay for it and come back with a larger vehicle, or we could pay $60 for local delivery. SOLD! I am all about that convenience and for $60 they can pack and carry the pretty heavy table. We paid for our purchase and Christine was super awesome with the whole process. I am so glad we finally stopped in to Stonesthrow and I can't wait to go back! She did say that they also do special orders if you know something you want and they are able to get it in store. Highly recommend looking here instead of Wayfair etc. for a local option. They also provide interior design services!

We just had Lakeshore Carpet One replace every inch of flooring in our home, and we could not be…read morehappier with the service, installation, and product. Lisa and CJ in the showroom were fantastic with helping us pick out what was best for our needs and style and getting everything ordered and scheduled for installation. Brett was extremely helpful and honest, and he went above and beyond to help meet our budget. It is not very often where you get to deal directly with the owner. He is knowledgeable, fair, friendly, and professional. Our installers, Rick and Dave, are two of the hardest workers I have ever dealt with, and they were extremely neat and tidy. They were on time every day and finished the job in the scheduled timeline with top notch craftsmanship. Lakeshore Carpet One came highly recommended by numerous people, and we are truly happy that we chose to have them be part of our renovations. My wife and I would strongly recommend this company for any of your flooring needs. Thank you, Lakeshore Carpet One!

Fantastic service from the minute I walked in to the installation. The carpet selection was good…read moreand I found exactly what I was looking for. Long time family business and they know what they're doing. Highly recommend.

We've dealt with West Michigan Carpet for years and have had good service from them. A couple of…read morequotes have taken too much time and have come in too high, but you can work with them. We recently had a horrible experience with Lowe's in Ludington - they had measured and the carpet came in 5 feet too short (feet, not inches) and they didn't come through trying to rectify the problem. Being that we were only up for a scheduled week to complete a farmhouse project, we ran to West Michigan Carpet for help. Dominic, our usual sales person, was out of the office but another team member helped us find a good Shaw carpet in stock and it was installed THE NEXT DAY. They really saved us this time Thank you.

From the owner: We have 50+ Rolls of Carpet and 10+ pallets of LVP in Stock at great prices!read more

My dealings with Lot's of Carpets has been a journey over 1 1/2 years costing me thousands of…read moredollars, disappointment, and dealing with some sketchy business practices at best. Buyer beware-I was sold defective luxury vinyl floating tile that neither the manufacturer nor Lot's of Carpet backed up when it began buckling in various areas of the flooring. Initially it was beautiful for a few months and when I called to complain, the manager,Diane, sent the installers out (I asked her to come) and they stated that my dogs caused the problem. Supposedly, the offender had several accidents near the expansion joints and it wicked up the floating channels and caused it to split apart (I was told the floor was water-proof) and accepting this we paid for further material and installation, However, the problem continued in areas that the dogs didn't have access to and were blocked by baby gates. Because we had so much money into the floor we continued to buy more flooring to patch it. I asked Diane to come and see the floor and she continued to have the installers observe the damage. I asked for the customer service number of the manufacturer (located in Canada) because there was no local number posted. Diane put me off saying she would follow up because she felt she would be more effective. She kept putting me off and had all sorts of excuses not to look at the floor. I spent an entire day trying to research the problem regarding my floor and found out in a trade journal that the buckling was an identified problem in the past few years (she told me I was the only person who ever complained about it) and it was caused by thermal expansion. Apparently, changes in temperature (I have constant Michigan temperatures with central air and heat so we are not talking about the desert here) causes the floating floor to expand and contract and over a short period of time the stress causes the joints to come apart and the floor buckles). The picture of damage looked exactly like I was having to contend with. My husband took the article in to Diane (which she said she never got) and she again put us off and said she was going to contact the vendor. She never called back-and the problem continued. I finally got on the phone and confronted her and she agreed to to meet at my home and look at the floor with the flooring vendor. Unfortunately, most of the damage appears at night and we had the worse damage repaired (over the year and a half we have been complaining) but new areas are beginning to show at night again when the product contracts. The vendor told us he would see if he could get further product or see what could be done. Well, the bottom line is that the floor manufacturing company went bankrupt and Lot's of Carpet has never responded to us responsibly. The manufacturing company is still operating in Canada but has no ties in the United States and we are denied being able to be compensated. I think I could have been less angry if our complaints had been heeded by Lot's of Carpeting. Diane was not the owner but told us that Larry Jenkins (the owner) let's her do all the customer dealings. I am not accusing anyone of direct misdeeds but I find it curious that she ordered the product in the same year that company filed bankruptcy in the United States. Being the floor professional that she alleged to be, why wouldn't she know they were having problems? Also why didn't she know about the problems of thermal contraction? I went with a local business thinking I would best satisfied with a local company-I was certainly wrong. My husband and I were raised in the area-he is retired from the military (Marines) after 23 years of service and I was a professional nurse-this was not a great welcome home. No wonder the owner had to write glowing reports about the business himself: but, signing your own name-seriously? Please beware potential customers.

From the owner: Specializing in: - Floor Materials…read more- Rugs - Tile-Contractors & Dealers - Flooring Contractors - Carpet & Rug Dealers - Flooring Installation Equipment & Supplies

First class work, and first class service. Highly recommend! Much better than power washing at a…read morereason price.

They went above and beyond to clean all the carpets in this older home, it made a huge difference…read more Definitely will use them again.

What a great store!!! We have purchased many different items for our home from UBU Home…read moreFurnishings and we absolutely love it! The store is well laid out, stocked with such wonderful, and well made, furniture and accessories. Their design staff is very knowledgeable and friendly, as well, and my husband and I look forward to working with them again soon!

We bought 2 couches and love them. They are perfect in our home. The order took a long time to come…read morein but that was to be expected and no fault of UBU.