They fixed two pairs of beloved leather shoes perfectly and a reasonable cost. I'm so appreciative!read more

I had an unfortunate experience with my local cobbler who ruined my favorite pair of heeled booties…read moreto the point they were unwearable. When I went to this shop however, the man that owned it was friendly and told me how he is a third generation cobbler and how it would be a simple fix. It was only $5 more than the other cobbler charged me and he completely fixed the original issue as well as the damage the other person had done. He also has a very cool story if you bring in tall heels that let me know right away that it would be good quality that I can't say here to protect privacy online. Could not have had a better experience here!

This is a great cobbler. I was recommended it by my sales associate. The man who owns the shop is…read moreso kind and hard working. He did an amazing job on stretching my shoes. Happy to say this is my new cobbler now.

No fuss-No Muss-True Professionals. Spot ON Yelp recommendation. Fair price for fantastic…read morecraftsmanship. They repaired/replaced a wheel on a favorite carry-on bag and resoled a boot. Workmanship right out of the old world at prices within this world. They speak 'leather' and very little else. Public parking lot behind this Newton corner shop makes it easy to be a regular.

OUTSTANDING. The gentlemen fixed (replaced the heel and polished them to new), my wife's favorite…read morepair of shoes in less than 24 hours. I can't believe how inexpensive it was. Old-school dudes doing old-school buisness. A hidden gem. Bring cash (and not a lot of it).

Owner was very kind, BUT his work was less than stellar. He hand stitched and it was crooked, big…read morebulging non-matching thread, and not professional looking at all. He should have been upfront with me before doing the work (and he still charged me!). I ended up taking them to Mardy's Shoe Repair in Newton (166 Needham St). He brought them back to normal and they look great! Do not go to Cobbler Shop West unless you realized he can only do simple, non-professional work.

There is nobody else I would trust with any shoes or leather. Peter is always there to help out.read more

Very capable shoe repair, restore and modify. Price is as expected. Free parking. Pleasant customer…read moreservice. Never feel rushed.

Quick fix to sew a loafer . Done while I waited . Easy to find . Reasonable cost . Highly recommendread more

First, they've moved to 23 Pond St. in Natick. Second,…read morethey've done great work replacing soles on 4 different pairs of my shoes. Highly recommended!

I have multiple feet issues and thankful to have an employee, Diane, help me find the right shoes…read more Very knowledgeable and pleasant. I hope she remains an employee there.

The absolute worse service in the entire world. We were ignored for 30 minutes after calling first…read more The manager just ignored us and took someone before us after we were waiting for 20 minutes with a very active toddler running around it was not easy. Do not go here if you have a toddler and want even remotely decent service. I will never come back and tell everyone to never come here.

Exceptional shoe repair and exceptional pricing. George was very nice, clearly know's what he is…read moredoing, and the repair was completed couple of days earlier than planned with a simple courtesy phone call to say the shoes were done. I've gone to several cobblers in the downtown area that do not do as good a job and are much more expensive. So impressed by the service, repair, quality, etc.

Just picked up 2 pairs of shoes. I wanted rubber protection for the bottom of the shoes so they…read moredon't slip and last longer. Very messy job! There was black dye all over the shoes including the leather straps. My brand new pair of light gray heels (purchased for ~$400) look worn. Won't be returning!

I took in a pair of moose hide moccasins with worn out soles. John was extremely helpful, offering…read moreto repair them with new soles he would make by hand. Fortunately, he found some cupped soles that were better suited and use those. Someone who can repair shoes is a rare and valuable person in this society today, and I am delighted to have found him.

This was my first time using Superior Shoe Repair. I brought in a pair of leather winter boots to…read morehave the vamp top stitching. When I picked up the boots, I didn't recognize them. I couldn't tell that the stitching had been replaced. They were like new! I had the boots winterized as well. The work was so professional. I'll be sure to return to Superior for all my shoe repair and maintenance.

Fabulous skilled shoe repair with wonderful staff! Been going to this business for years and years…read more Always happy.

Eagle Shoe Repair is the best......keeping many of my 15-20 year old shoes in excellent condition…read more Highly recommend

Great job - good value - repaired shoes and fixed a Leather…read moreduffel bag for me . Happy with the service and repair

DON'T WASTE YOUR $$$$!!! Mike charged me $20 to put a small tip on a pair of 2 inch sandals, but…read morethe very next day the tips came off!