Great place need clothes clean and tailored on short noticed. Prices are great. very convenient…read moreparking lot, Rosa made an exceptional job fixing my clothes

I have used them for some time mainly because I am lazy and they were convenient. After bad service…read morea year ago, they apologized and delivered the garments they had failed to clean. Recently I had some garments for tailoring. I went into the change room as they asked, but midway through being pinned a man came in who wanted elbow patches on his sweater. The woman left me without apology or explanation and went and helped him! I said nothing and went to change into the next garment. I stepped out and the tailor and another assistant were finishing up with typing in clothes from clients who had left. I waited. A man then came in and the tailor served him - while ignoring me. The other woman went to the back. I waited. The first man left, and another man came in and again, the tailor served the new male customer. I waited and then said, "this is the second customer you have served while I am waiting." He arrogantly didn't even turn, she said nothing. I went in and changed. She came and tried to hug me. I said nothing and walked out. Awful, awful service at very high prices. I went down the road to an elderly couple who are wonderful tailors. Half the price and far better service and tailoring. I will never go back to Lewandos, overpriced, rude...

worst wash & fold ever! was told clothing would be ready next day. 24 hrs later I went to pickup my…read morewash which was not ready. two workers started folding my wash. Had to wait awhile. this was inconvenient. Also A chemical smelling cloth was folded in with my laundry. everything has a strong chemical odor . I will definitely NOT be back here with all the dry cleaners in Needham. I do not recommend this business .

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Down Jacket washed and damaged…read more Two month ago I bought a lightweight down jacket. I brought it to be cleaned and was told it needed to be washed. This I would've known for many years of experience with down jackets, but I felt that since they were professional, they would have better success than me because it is a brand new coat. Today I picked up the coat and the down is lumped up within the baffles, indicating that it was not fluffed correctly in the drying cycle. I returned, and spoke to a gentleman who tried to tell me that the jacket was old, or the baffle seams were torn or the down was "old and worn out". Good thing this doesn't happen to ducks. I took the jacket home and will by hand smooth out the down within the baffles. Terrible terrible terrible customer service particularly because the cost of the jacket to wash was $30.70. Would not recommend you ever use them for a down jacket.

Justin arrived on time, brought in his equipment, and went to work. He cleaned several rooms of…read morelined drapes and valances that hadn't been cleaned in more than 30 years. Some of the spots didn't come out, but all in all, they look almost like new. I am very pleased. The cost, however, was a bit steep, I think. But divide it by 30 years, and it comes out to a minimal amount per year. At least that's how I explained it to my husband ;-)

Excellent customer service, very friendly. The staff takes the time to learn their customer's…read morenames, which is a personal touch I can appreciate. I signed up for the VIP service and look forward to the 50% off coupons every month!

This morning I had the worst experience with customer service in the US. This was my second time…read moreusing Anton's cleaners services and won't ever use them again. The first time I went they damaged my winter jacket after assuring me it was going to be ok. They responsibly paid Mr back for it that time, even though I took about a month to get my money; this first time I went to their Boylston st. location in Newton. About a month ago I gave them a chance again because I thought the jacket situation had been a rare case (they have so many locations that you imagine the service is pretty good), this time I went to a different location, the one in Needham to get a dress I bought and brought from Mexico cleaned. Well my surprise was that when I picked it up I checked it very carefully and once again they had damaged it. It took a month for the manager/supervisor SANDY to see me and when finally I could see her she refuses to pay for what they did. She said they were not paying anything because they hadn't done it (I'm sure my dress was perfectly fine when I brought it). She starts acting very rude and disrespectful to me. Starts ignoring me and asking me to leave because she was not going to pay anything. She was accusing me to wore the dress after picking it up, she said that how was she sure it didn't happen after because I didn't left ir there (honestly with the other experience I had, of course I didn't want to leave it there). I asked her several times to pay me for what the dress had cost me because I cannot use it any more. She refused and THREATENED me saying she was going to call the police if I didn't leave to what I said, call them I'm not doing anything wrong. I felt this was a power abuse and a bit of racism too. At the she gave me 15 dollars, saying I owed her foe the other order (the one when they damaged my jacket). Dhe gave me 15 dollars when my dress cost more than 100 but at this point I didn't care about the money or the dress any more. At this point it was the way she treated me what had me upset. This Anton's Cleaners company has many locations and they are known for doing charity work. Well what happened to me today at the Needham location with this MANAGER/SUPERVISOR SANDY was pretty sad and a really bad experience, nothing to do with the excellent reputation the company has. SO SAD AND DISAPPOINTING EXPERIENCE. I hope she's not treating other people like she treated me today.​

Doing your laundry here is like playing Russian Roulette, sometimes you win, sometimes you lose…read more Been doing my laundry here for over a year and have had several issues with the washing machines (I don't use the dryers as the cost is ridiculous for the low number of minutes you get per quarter.) The main problem here is that there is NO EMERGENCY CONTACT in case of an issue, especially on Sundays. There is a business number listed, but nobody ever answers it or calls back. I don't know who actually owns this business but I'm gobsmacked that the owner(s) would neglect to leave a reliable way to contact them for emergency problems. Wash and dry at your own risk.

One of the other reviewers said going here is like Russian roulette - very true. The last time I…read moretried this place, it was open but there were no lights on a cloudy day, so visibility was poor. This morning I went there at 8 am - there's a sign on the door saying they open at 7 am but the door was locked. This is no way to run a business! I will not be back.

I've been bringing my dry cleaning to Jenson's for many years (since the '90s) and service is…read morealways excellent - on time, done right, and with a smile. It's just what one would want from a local service business - low friction, pleasant transactions, and capable staffers. Jenson's Cleaners is located right by the Needham Center commuter rail train stop, so I often drop stuff off on my way to the train, or pick up on my way home.

I've been bringing my dry cleaning to a different cleaner in town but thought I would drop off a…read morevery expensive dress to them since I was next door. When I picked it up it looked like an iron mark on it and when I questioned him he had no answer for me. He was almost passive aggressive in the sense that he wouldn't speak to me about it - just told me he wouldn't give me my money back. I asked him if he thought I was responsible and he wouldn't answer me. I will never bring anything to them again!