Family Hearth and Patio did a great job replacing our dilapidated deck off the second floor last…read morefall, 2025. After such a harsh winter we look forward to enjoying the summer sunshine up there or the stars at night with a glass of wine in our hand. Jeff n Joanne a, gales ferry

In good faith I paid in full for a new propane fireplace insert in November 2025. It is now March…read moreof 2026 and I have had to reach out for information. They could provide me nit update and I was told I would receive a call or text from the owner. I never received a call or text. I am still trying to resolve this long overdue issue.

Fantastic service. They returned calls faithfully and showed up on time. (Actually, a little…read moreearly.) The two friendly gentlemen cleaned our chimney quickly and without any mess at all, even while working over our white living room carpet. Cleaned and vacuumed the firebox and even scraped clean the fireplace glass. They even scrubbed the fireplace grating! They went on the roof and inspected the chimney and chimney cap and pointed out potential issues to me. They work from of a detailed pass/fail checklist which was presented to me with the bill- exactly what they quoted. Highly recommended and very reasonably priced.

Dublin City Chimney Sweeps has by far exceeded my expectations. Their through and accurate…read morediagnosis of the problem we were having was spot on. They scheduled the necessary repairs and arrived on time. Their work ethic is exceptional, and their customer service is amazing. I highly recommend them for any chimney work that you may need.

Matt, Tom, and Hayden were fantastic! They installed our electric fireplace in no time. They were…read moreneat and clean and left no trace they were there...except the fireplace! Highly recommend!

The gentleman t the house had my wife and the nanny confused and simply communicated to the wrong…read moreperson. It took me a few days to realize this. At the time it seemed like the person was driving off while I was waiting for an answer. This is because he thought he had already provided it to my wife. Anyone could make that mistake. They also handled my review very well and treated me with a lot of respect even though I didn't really deserve it.

My propane fireplace would ignite and then abruptly go out. It was so frustrating! Brett came out…read moreand discovered the flame sensor needed to be adjusted so that it was detected by the flame. He figured it out so fast and identified that the remote and receiver weren't synced up. I highly recommend Fireplace Pros & especially Brett!

Well this is disappointing. We purchased a ventless fireplace from them Over the winter. The…read moreinstall seemed fine but we needed to have a damper made. I paid BobBy $300 to have it made and he said he'd come by in about 6 weeks to Install. A few months later he texted to say he might have time Then he cancelled and I haven't heard from him since. I went back to the original Facebook Marketplace conversation and Sarah has deleted her account and her profile. Really not a good sign. If anyone has any luck tracking them down or has any further info please let me know! Now I'm not even sure if my family is safe with what what installed. ‍

Back in 2014, (and I realize that seems a bit outdated, because personnel and management and so…read moreforth, can change).... we visited deans and picked out a standalone woodstove. We set up a date for them to come out and install it and they came out on that date and did the install. They did a fine job. Fast forward to 2016 and I'm living in a new home and the decision was made to buy a woodstove from deans. This particular model although similar in some construction respects, doesn't stand in the middle of the room but rather is recessed partly inside the existing fireplace. Therefore because of that type of set up it has a blower on the bottom. The unit works well, although I miss a standalone stove, because the radiant heat is more efficient and aggressive and no blower is needed to assist the heat flow. Anyway, with regard to deans itself, the 2014 install was done on time and done well. The 2016 install was done on time and done well but I'm having a problem now with service. They don't seem to follow up as efficiently as I would've liked and here I am on the morning of the day that they're supposed to be coming out to do a cleaning and I still haven't heard from them confirming that they are in fact coming and approximately what time of day they're going to arrive. That means that I'm pretty much forced to blow off the day. It's a good thing that I'm retired and not losing money for the day that I'm taking, but I don't like the idea of having to blow off my whole day because I haven't heard from somebody. You can go to any one of their locations and see a lot of really neat stoves, and as long as you plan sufficiently far ahead, you'll probably get it done when you're supposed to, but watch out for a little things like those floor plates that are supposed to protect your house... The one that we initially bought in 2014 was warped and had to be replaced before it was ever final installed. Also be aware that later on you may discover that you cannot get service to respond to you as quickly and as efficiently as perhaps they should

Update I had a company come out and sweep the chimney and…read moreless than a baseball size amount of creosote was removed. No chemical cleaning needed. Deans was unable to tell the difference between a repair and buildup. I've also contacted Travis Industries the maker of the stove. To let them know about the experience I had with Dean's stove and spa. No customer should have to go through predatory selling tactics that deans uses. People are Travis Industries picked up the phone and at least took the time to listen. They asked for an e-mail and pictures and all of those have been sent off. Time will tell to see if anything happens. Lopi I did get back to me. So that's good. I've been not been waiting for over a week for my refund. I guess it's up to you whether or not you do business with them if you do good luck.

Hands down the best in quality, value and no nonsense service. Incredibly reasonable and reliable…read more I've had Pete do speciality work on fireplaces and wood-burning stoves and always been really happy withi his work.

Peter came to check and let us know the actual situation for our chimney. He arrived at the agreed…read moreupon time and told us the chimney was clean and in perfect condition to use. Charged very reasonable fee and told us to be careful about the scammers. Great experience for us! Let me share my tenants' report about the scammers. "At the request of the owner of the home we lease, I reached out to A1 Chimney to inspect and clean two fireplaces In our rental and one fireplace in the owners home in anticipation of the season. A1 had solid reviews from the BBB site and so I scheduled them to come for Friday the 14th. Sean arrived and suggested he would take interior pictures of the respective flus to inspect their fitness for fires. It took him less than 10 minutes to assess that neither flu was up to code and that without extensive work (some $5400) by their company, the chimneys could not be cleaned or used. Additionally, he suggested that the flu connected to the furnace was leaking carbon monoxide into the home at very small levels (he described it like a straw with holes in it) whenever we ran the furnace. He insisted for our safety we should turn the heat off (in November) and leave the home until the flu could be addressed with a new stainless steel liner at a cost of $4200. At one point his exact words were "You could die if you stay here and use that furnace." He provided three reports all of which suggested the flues were not at code and that until the owner scheduled the work, he could do nothing further. Two hours later, he called my phone to tell me that he had not meant to suggest we needed to leave the home and that we were not in immediate danger. However, by that time, we had alerted the landlord to the issue causing all kinds of commotion on a late Friday evening. We called an HVAC company recommended by Angies list who came over immediately to review his findings. Their assessment was that there was no need for the scare tactic and that we were not in imminent danger. He suggested we call our oil company to inspect the furnace to confirm his findings. There are five adults living in the house we are leasing and the stress and worry brought on by Seans analysis caused unnecessary f fear and panic. His suggestion, that we could die if we stayed in the home was a flat out lie as was confirmed as such by the additional HVAC company that came out that night and again by another chimeny inspection company that landlord hired to review A1's finding!"

Louis is amazing. He corrected an issue I had with my flue and his workmanship was amazing!read more

They did a good, quick and neat job. Would definitely recommend them. Cleaned up everyday. Yard…read morelooked better after they than before they got there.

I had 3 small area of wall and ceiling work that needed to be done. I was quoted about $1000 for…read morethe job. I was charged over $2000 and one day, the guys were at my house for under an hour and I was charged for 4 hours of work. 2 guys $195 an hour. Outrageous.

We had Handyman Services of CT install a sliding glass door in our sunroom…read more Communication was excellent. The installers were very professional and knowledgeable. The install went flawlessly and we are extremely pleased with our new door. We definitely would use them for future services. Len Ziolkowski