everybody at this bank is eager to help; what a big difference from others of the same name. this…read moreis for everybody that helped us with the transition from another bank. kudos for chase at oakland; andrew, the two ladies that came to help, wonderful attitude. thanks myriam and david thelemaque

This is part of why I moved here. I bank with Chase so it's nice to have a bank super close to me…read more The few occasions I've had to go into the bank itself, I've experienced kind, friendly and efficient staff. There was only 1 time so far that the ATM was down, but other than that, no complaints!

Went here with my mom to deposit money into an account on Saturday February 22nd 2025. We used the…read moreATM that is outside the customer area but inside enough as there is a door one can enter. I liked that, as i use TD but their ATM is outside, which in the cold can be hard. A con is that the ATM was a little slow to load, but it could be doing things like vertifying that it is real money or checks. It was very easy to deposit money using the atm. My mom would definitely be back!

I don't love Chase. I really don't. The checking is not "truly free"…read more But there's something about this branch that makes me want to come back. It quite possibly be the excellent customer service from EVERYONE. Not just tellers but all of the staff. It could be how they always say how cute little man is. Hehe. But I think it's more the first. Most banks want your money, and your time is irrelevant. But at this Chase I'm in and out before I have time to properly fill out a deposit slip. There's always plenty of tellers available, and if there weren't the MOD would do something. How awesome. Thanks for being great Chase in Monroe!! I still don't love the company you work for, but I love you!

Went here on Wednesday July 23rd 2025 to deposit some more cash. Used the ATM outside first, to…read moredeposit cash. Depositing cash was easy and went well. Then i went inside and deposited more money with a teller. First filled out a deposit slip, and there was no line. Went to the teller right away, and they deposited my cash right away too. Always a pleasure with the teller. Highly recommend TD for your banking needs!

There is no one answer the phone. I have waited for at least two minutes. That is not a bank. If…read moreyou do not want to do business, you should not open.

Navy Federal is once again standing up, and stepping up for their Members that are Federal…read moreGovernment Workers, and Military. Navy Federal as per the website, and mobile app are offering a 0% loan via the Paycheck Assistance Program. This program is to help eligible members that need to continue receiving a paycheck during the Government shutdown. Please contact Navy Federal if you need further assistance. Hope this information helps any Federal worker, and families during this shutdown. Navy Federal gets a solid 5 stars for always going above and beyond to assist members. The service whether in person or over the phone is exemplary. The branch offices are always clean, courteous, and fast with service. Can not ask for a better banking experience. Navy Federal is an exceptional credit union.

I have banked with NFCU for years as my own little protest of commercial banks and since making the…read moreswitch I've never looked back. That's my opinion of the organization overall but I will base this review on this particular branch. I visited today with my daughter because she's been sailing coins for months & it was finally time to make that big deposit. Now I've been down this road before, usually when you want to deposit a large amount of coins the banks will tell you they have to be all rolled up first then send you home to start the tedious task but not today. I was pleasantly surprised when the teller gave us wrappers, sorting machines & a little coin holder that allows you to slide the rolls into the paper very easily. Then.... get this.... she points us to a lounge in the back with tables, chairs, a TV, tea & coffee where we can sit and get down to business!!! How about that!?!? Every time I interact with Navy Federal they surprise me in a great way every time! The staff was so pleasant and friendly. Another teller even came over during our rolling time & complemented my daughter on her saving habits! It really made her feel good.

My branch would not help me so I walked into the New Windsor facility. The didn't disappoint. No…read moredifference between mine and this one. An organization has a culture. At HVCU the staff is King and the customer is a pawn for the King to step upon. Need assistance? God will provide buy these creature whom you entrusted your money with protecting your money from you. Reed the reviews on the web and you will easily decide if HVCU is for you,

I came here struggling to walk from a recent issue that caused temporary paralysis on my left side…read moreand had a day with nothing but doctors so my knee was in pain. I came to get a letter Notarized. I saw Katelin Bowman and she immediately asked if I was having a hard time walking. I told her yes and she immediately moved a heavy chair over to a table and made it much easier for me to maneuver. She provided me with much needed info and did my notary in less that 5 mins. Her service was impeccable and I am very pleased there are people like her working to help people like me. Thank you for your wonderful service Kate!

Good rates, good service. Their staff is helpful. They're always giving you good options when your…read moreCD matures where to invest for future options

The staff at affinity in stony point are amazing, they always go above and beyond and are quick to…read morehelp when you have questions. Its always welcoming that the Jeanine and the staff remember the customers by name and greet you every time you come in. I have banked at so many big banks and the experiences were terrible. Affinity is such a great fit to the community i could not be happier with the service.