Let me start by saying I don't usually write negative reviews, especially about small businesses. I…read moregenuinely believe in supporting local companies, and I understand that real estate transactions can be stressful for everyone involved. However, our experience with Menifee Valley Escrow was extremely disappointing and unfortunately could not go unaddressed. In the beginning, Laurie and Janet were pleasant, attentive, and appeared helpful. Communication felt smooth at first. Unfortunately, that changed once we approached the closing stage and began asking for clarity and specifics about the process. Menifee Valley Escrow had all required documents in their possession for approximately two weeks prior to closing, yet our paperwork was not completed in time. What was most concerning was learning -- after repeated follow-ups -- that the deed had been rejected. Laurie was aware of this but did not communicate it to us. Instead, we were told, "There is nothing wrong with the paperwork and I'm 99% sure you guys will have the house today." That statement ultimately proved to be inaccurate. We were also told we would receive an email outlining the plan and what to expect next. That email never came. After countless phone calls from both us and our realtor, we continued to receive vague responses and were told Laurie would return our call to clarify everything. When she did call back -- two hours later -- we were informed that the deed had in fact been rejected and that they had arrived 10 minutes late to the title office, meaning closing would not happen that day. When we expressed our frustration about the conflicting information we had been given throughout the day, Laurie denied misleading us and ultimately ended the call abruptly stating "I'm sorry you're not greatful for everything we've done for you." Fast forward to the next day. Laurie informed our realtor that the deed would be recorded with our names at 8:00 a.m. Based on that clear representation, we scheduled our movers accordingly. Unfortunately, the deed was not recorded at 8:00 a.m., and we were left with movers at the property and no legal authorization to proceed. When we attempted to follow up -- after numerous calls simply seeking clarity and updates -- we were met with noticeable frustration and annoyance rather than professionalism or accountability. It is entirely reasonable for clients to request timely communication when thousands of dollars and a home closing are involved. This experience was deeply disappointing. Clear timelines and accurate communication are critical in escrow, and in this case, both were severely lacking. Buying a home is one of the most significant and emotional financial transactions a person can make. Clear, transparent, and proactive communication is essential -- especially during closing. Unfortunately, that level of professionalism and accountability was not our experience here. I hope this feedback is taken constructively. At the very least, future clients deserve timely updates and honest communication during such an important milestone. Very disappointed.

Laurie Buchanan was horrible and traumatizing to work with. She lied from day one until escrow…read moreclosed, with nothing but excuses and never an apology or owning her mistakes. I would never use her services. She has one OUTSTANDING employee for which this business gets a star. JC deserves 10 stars and to work at a company FAR BETTER than with Laurie Buchanan.

This was the first time buying a home. We had originally had another realtor assigned to us by our…read morecredit union. What a disaster. They didn't help us at all. They just kept wanting us to increase our loan amount, it became pushy. We left them and found Nichole at Excellence! She was very warm, helpful and guided us through the process. She recommended a new lender who got us a great APR and we found our first home! We are so happy we found Excellence and would work with them again!

From the owner: We represent buyers and sellers in Residential Real Estate Transactions. What sets us apart is we…read moredon't see your home as just another sale, it's your home base. A place for not just your family, but also many memories.

Felix is hands down one of the best title reps I've worked with. He is always responsive,…read moreknowledgeable, and willing to help, no matter the situation. His communication is excellent, and he consistently goes above and beyond to make sure transactions stay on track. What sets Felix apart is how much he genuinely cares about the agents and clients he works with. He's reliable, professional, and an absolute pleasure to work with. I'm grateful to have him as a trusted partner and highly recommend him.

I've worked with Felix, Darren, and The Figueroa group on many transactions now and I couldn't be…read morehappier! Their whole team goes above and beyond! Not just through every transaction but they're always so helpful with any questions or advice. Thank you for taking such amazing care of my clients. I appreciate all the support!!

This place is awesome! Helpful and great customer service…read more I was looking at purchasing a car and stopped in to ask for assistance confirming the registration was current and estimate of what it would cost for me to register. Additionally, they confirmed it needed a smog and recommended Tri-City Smog a few doors down. I went to Tri-City Smog, they got me in / out quickly and due to the Performance reference gave me a $10 discount. Went back to Performance and completed the vehicle registration for a small service fee. In total. it took me about an hour to get information on the registration status, a smog and registration completed. Could not have been more pleased. HIGHLY RECOMMEND!

I was helped a few weeks ago by Gabby and I must say she made the process easy and simple for me…read more Way better than waiting a my local DMV. Customer service was top notch as well, I look forward to doing more business with Gabby and Performance Registration soon. Thank you again

I've had the chance to work with Charles on a few occasions and he's always been professional,…read moreapproachable, and knowledgeable. I would highly recommend him for all your notary needs.

Charles was fast and reliable, very professional. He came right to my office and made the process…read morego quick and easy. Highly recommend

The best title to work with all the staff is wonderful. they…read morealways help with a smile & always ready to help God bless your company.

Matt was my title rep during the refinance of my house. I had some questions regarding title and…read morehe actually answered the phone. The gravy was he also had the answers and was able to email me documents I needed, and quickly. I found him to be professional, friendly, and competent. What else could I ask for. Thanks Matt!

I consulted with Catalina regarding a real estate law matter, and I am so glad that I did. She…read moreimmediately guided me in the right direction, and it was truly one of the best time I've ever spent with an attorney. She is very focused, asking the right questions, and has access to real estate information because of her secondary background as an agent. I appreciate her honest opinion and highly recommend her to anyone navigating complex real estate needs or disputes.

I worked with Catalina for a one-hour consultation involving a seller non-disclosure and…read moremisrepresentation situation. She reviewed my purchase contract, disclosures thoroughly, caught what mattered, and gave me honest, no-BS clarity on my next steps. From the moment we started, she skipped the fluff and got straight to work. Every minute counted and none of it was wasted. She spotted that my SPQ and TDS were not up to date after disclosures were added later, and made sure I knew to be BCC'd on all communications going forward. These are exactly the kinds of things you don't know to look for until it's too late. Her background as both an attorney and a real estate agent gives her perspective that most attorneys simply don't have. But what struck me most is that she is a true advocate for you. I walked away feeling informed, confident, and truly protected. If you need someone detail-oriented, straight to the point, and genuinely in your corner, I highly recommend her.

Calling Jeff Banks at Ready Realty was a great decision for the smooth sale of my home in Temecula…read more Jeff is responsive, professional and knowledgeable and the flat rate for his services is unbeatable! The entire process was explained well and executed flawlessly. I received more than asking price on my home and saved on commission fees. Go with Ready Realty and you will be very pleased!

Jeff Banks was our realtor for the sale of our house and ranch property - a very unusual property…read morein S. California, so we were worried about who finding the right realtor for it. Jeff has been WONDERFUL!!!!!!! First, his fee was a flat rate and much lower than other brokers. But despite his lower fee, he gave us FULL SERVICE - actually BEYOND full service! I've bought 4 houses in the past and had 3 poor realtors and 1 OK realtor that I thought was a "good" one. But never before have I had a realtor who provides the kind of service Jeff provided. He was in constant communication with us, letting us know what was going on, what was coming next, what to expect, and helping us figure out how to negotiate each item. Even after closing, he has stayed in touch, making sure we got our money, letting the buyer's realtor know the details of things they need to know about their new house, etc. He is a spectacular communicator, and he genuinely cares about his clients. We had found a house out of state that we made a contingent offer on, and we were given an extremely short timeline for the contingency. We took that to Jeff who jumped on it immediately, sent his photographer, and got our house up on the MLS within one WEEK! We had showings the very first day, and 3 offers within the first 5 days. We had to turn away many other showings! We closed only 6 weeks later because Jeff was on top of everything - escrow, title, inspectors, everything. When we were required to schedule something ourselves, he was there to help us figure out how best to do each item. I can't say enough about what a great job he did for us! He is kind, caring, supportive and communicative. Every time I called, emailed or texted him, he answered right away! He's such a great realtor and for such a reasonable price! You can't go wrong with him for any type of property, even unusual ones!