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    Hernandez Unlimited

    2.5 (19 reviews)
    Open Open 24 hours

    Services - Hernandez Unlimited

    Masonry/concrete removal

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    One year ago today, 9/26/2024, this company demo-ed my sidewalk and left it for over a week. Yesterday I noticed the new sidewalk is starting to crack. Working with this group was very aggravating. They were slow to respond and did not complete the work in a timely manner. I had to call multiple times to get them to return and continue work. At the time I had a broken foot and had to navigate through the mess. They finally completed the work on October 19th, 2024. The original person who booked the work was unreachable for most of the time and someone who claimed to be his brother was extremely rude with each contact. One year later, the sidewalk is cracking. I have left a message for them and am waiting for a return call. Based on the reviews and their past track record wonder if I'll hear from them?

    DO NOT HIRE THIS CONTRACTOR! The driveway I hired Frank to construct looked great upon completion, however, his crew destroyed the underground trench drains that carried rainwater away from the patio to the street, which caused major flooding to the basement during a heavy rainstorm in mid-July. The top of the driveway where it ends is higher than the patio and space in between (see attached photos). The combination of broken trench drains and difference in elevation meant that water had nowhere to go, so it kept rising until it eventually came pouring into the basement. By the time the storm subsided, there was at least a foot of standing water. For the first 48 hours, Frank did not respond to texts or voicemail. He did eventually come out to take a look at the situation and confirmed that the trench drains needed to be repaired. He said he would send his crew on July 29 or 30th to do the work (10 days after the flooding). They never arrived and Frank stopped responding to calls or texts. Frank did not honor his contract guaranteeing that his workmanship was covered under warranty for a year after work was completed. My homeowners insurance company assigned an investigator who has made multiple attempts to contact Frank to obtain his business insurance information. He has not received any response, which can only mean that Frank lied about being insured. I attached photos and video showing the yard before, during, and after completion of the driveway.

    1 year later cracking and chipping

    The 5 star XIOMARA review above is a fake review - it is from the wife or girlfriend who we paid via Zelle because Frank Hernandez could not accept credit card payments. We were referred to them by our neighbors. Their driveway looked great so we thought it would be ok for our walkway, driveway and back pad. But we soon found that quality of work was poor. There were several issues with the work, *poor communication*, and we ended up managing much of the project because *Frank would disappear* for the entire day. The workers removed the old concrete but *refused to remove the skirt of concrete at the end of the driveway because it was the "city's domain". They laid out the framing which ended up *missing an entire step* in our walkway which wasn't noticed until after pouring the concrete and they had to redo with *hand mixed cement rather than poured* from the mixing truck. They framed the driveway 8 inches narrower than the original width which leaves less room to park. They applied rebar underlayment rather than mesh and hand poured the back pad which has a different less professional look to it. Now a year later it is *cracking everywhere*. Frank *won't return phone calls* and is not standing by his work. Around the time our work was being done, my neighbors ended up rehiring Frank Hernandez and after accepting a deposit of half payment, he *ghosted with their money*. This company is not worth the hassle, I would not recommend them or hire them again.

    I contracted this company to do my concrete driveway and install a retaining wall. Within a month the driveway sank and now has huge cracks in it and the retaining wall is falling over. I've tried contacting them for 2 months now and Frank has been giving me the runaround and refusing to fix his shoddy work. I've spent over $20,000 on this project and I can't even use my driveway. Please stay away from this business because they are overcharging for horrible work and they will not fix it.

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    3 months ago

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    1 day ago

    He stole our money. Don't do business with this company. It will be the biggest mistake of your life

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    10 months ago

    Not trust worthy. Uses the cheapest material he can find. Does not respond to messages or honors his contracts.

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    Creative Exteriors Plus came highly recommended by a long-time friend. From the start, Agustin…read moreimpressed as approaching the job with honesty and deep/broad level of experience in exterior work. The estimate, design, demo, and build processes all went smoothly because of Agustin and his crew, who started every day bright and early - even when utterly frigid. Like any big project, there were some unforseen challenges, but Agustin communicated with us regularly and made the design changes and/or repairs that were necessary to push forward. Agustin and the crew did a great job with the deck and patio modifications to accommodate. I highly recommend Creative Exteriors Plus!

    My wife and I moved into our brand-new custom home in October of last year (2023) and have loved…read moreour deck, but barely used it due to the bugs. Our builder (Churchill Classics) charged an arm and a leg, and we didn't want to go back to them for another quote, so I scheduled over 15 contractors to come out in 2 days. Of the contractors that came out, Agustin was the first. He was on time, knowledgeable, and gave me plenty of ammunition to go up against the remaining contractors. Although Creative Exteriors Plus was one of the most expensive options we looked at, it was also the only truly professional experience that left a great taste in my mouth going forward. Augustin of Creative Exteriors Plus is fantastic! I always look for contractors with strong integrity, who are honest, and who have no issues answering even the dumbest of questions. Agustin not only gave me peace of mind when meeting us, but he was also very open and honest about everything, from the work, scheduling, payment, and timeframe, to the actual products he used. Before screening in our deck, I wanted to stain/seal the deck and power wash it but didn't want to spend the extra capital getting it professionally done. Agustin also helped walk me through products to look at, steps to properly power wash, and troubleshooting via text the whole way through. At one point, I mentioned that my Google caller ID had picked up another business name, Prime Construction Corp, and I wanted to verify if this was related to him or what the connection was. Agustin called me right away and explained that it was an old business they contracted with bigger vendors, but during COVID, they pivoted and no longer have any affiliation with that business. He was quite surprised it popped up with his number. We had a great laugh about it, and I really appreciated how straightforward he was with this information. I love his transparency and honesty throughout the whole process, and we even contacted him again about possibly screening in/putting a roof over our walkup basement door. He was very candid, advising that having the window on the side and a lack of trees nearby would attribute to more cost and effort than a solid result. After brainstorming, we came up with the idea of buying screens and velcroing them around the rails (haven't put this plan into action yet), but I very much appreciate his candor and encouragement that this is a project I can do myself. The entire project was done in roughly 3 days: two days of work back to back, and then 1 Saturday due to rain. The screen is so beautifully and meticulously done that it doesn't even look like a screen is there. His team also managed to perfectly match our current post layout when constructing a new post and adding a door. The door also comes with a cool feature: it has a window that slides down. They also included 2 new keys for the door, and Agustin did a full walkthrough with us to ensure we were fully happy with the results. Before completing the deck, his team also power washed the bug gunk off the deck and removed some of the remaining tape I had forgotten to remove when I stained the deck. He also offered to come back and install our ceiling fan once we actually pick one out. He's local and always just a short text away if I need anything. I cannot recommend Creative Exteriors Plus enough and absolutely rave about Agustin to everyone I know! Thank you so much for all of your hard work, and we will definitely be using you again in the near future for fencing/patio options.

    Hernandez Unlimited - masonry_concrete - Updated June 2026

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