I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

Great, reliable. Knowledgeable and courteous. Doing great…read morecustomer service. Be sure to early, fills up quickly.

Always quick. Always great service. Not many places do emissions tests anymore. It's so nice that…read morethis place does it, as they make it so convenient and easy. The staff is always very helpful. We will continue to take all three of our vehicles here for all our needed car service.

Quality: **** Service: ****…read moreFriendliness: ***** Knowledgeable: ***** Value: **** Really a 4.5 star. Privately owned, hardworking people, mid-sized repair shop. I've been here only a few times. Had one fuel injector replaced , O2 sensor diagnosed and replaced and burned out catalytic converter replaced. I've also come here for emissions testing. Always prompt, explaining things and once they had issues getting the catalytic in and called to let me know when to expect it. Always friendly and courteous. The shop is always clean and organized and the waiting area clean. I'm the type that will do a lot of my own services on my cars but some things I just don't want to do and it's nice to have a place like this that you can trust.

A neighbor recommended Mike to me and I must say I was VERY pleased with the service. First off, I…read morewas impressed with communication regarding the appointment and when he was to arrive. Mike diagnosed issues relating to my front end and was able to address the repair right in my driveway. I felt the convenience of having a repair made at home and competitively priced was well worth it! I highly recommend this personal service.

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

I stumbled upon Landry's auto when my engine light was on and diagnostics said to bring it in. I…read morehad just moved to the area and didn't know where to go, but did a lot of research in the area and this one seemed best - and boy did they live up to it. They won't try to oversell you on anything, and make sure to only tell you the fixes that are necessary. They charged me HUNDREDS under what I was quoted elsewhere, and were able to get the job done in a few hours. I have brought by car back to them for every fix up since.

I brought my car in for an oil change and planned to wait there to get everything done as they told…read moreme it wouldn't take long when I made the appointment. The area is tiny and they have one singular chair to sit in while you wait. Multiple customers to the gas station came in to get food/drinks and I had to awkwardly get out of their way while I waited. They were also running behind so they couldn't get to my car for at least 30 minutes after my scheduled appointment time. They did a good job on the car and had a detailed report plus the oil change for a very fair price but honestly I'll probably go somewhere else next time cause its just less convenient when they don't have an adequate waiting room for people getting something quick done.

I've used Jerry's Automotive Service several times to repair or service my truck. They are…read moreprofessional, reliable and honest. I recently had Jerry's Automotive put new tires on my truck. I was going to buy tires from "Tire Rack" online, but Jerry's Automotive was able to get the tires for me cheaper than Tire Rack. Their prices always seem fair. I would recommend Jerry's to anyone needing repairs or service on their vehicle.

Fair prices. Excellent service. Kind staff. Communicated effectively. Trustworthy. Will be back for…read moresure.

I've trusted Josh with our family's cars for many years. He's an honest mechanic who does excellent…read morework. His shop is impeccably clean!

Needed a timing belt service for my Accord, Josh was very prompt in responding to my request,…read moreexplained to me what the dealership recommends and what is actually necessary for my car, did excellent work and at a fair price.

This is an amazing business with an equally amazing staff and quality of work! I was a long time…read morecustomer of A1; a move on my part made it difficult to get there, but I recently discovered the shop had also moved, much closer to my current residence. Wednesday I went there to tell them about a suspected brake issue; Lance, the owner, remembered me and we made an appointment for yesterday to have him look at the brakes. Yes, brakes and rotors needed immediate replacement and he and his staff did it right away. Wow. I was absolutely blown away by their quick, professional action, and the price was on target; but to me, knowing from many past experiences with Lance that I could trust him was even more important. SO glad I found A1 again, and I will go there for any needed maintenance and/or repair in the future!

Great communicators I had a tiny house on wheels and needed…read moreto get it all checked out before a major thousand-mile move. While searching for trailer repair places, A1 popped up and they were super helpful on my initial call. I dropped my trailer off and Jeremy was assigned to the task. He advised as to what was right and what was wrong, and gave me an honest estimate of the (cost) damage. We got the wheels swapped and everything greased up with proper lighting in quick order and I was able to get it moved without issue to it's new resting place. I would not hesitate to use them for any of my auto or trailer repair needs.