Just had a great experience with Hero Lice Clinics of South Austin. Julia was super kind and knowledgeable. Really put me and my 7yo at ease. Explained everything thoroughly and I feel like I gained so much knowledge. This was our first round of lice, so I was fairly freaked out. She checked everyone in the family and treated my 7yo with their 4-step system. Kiddo just vegged out on their tablet during treatment. It was really fascinating to watch and far above what I would have accomplished at home. We have 2 rechecks set up to make sure we don't need to be retreated again before the 30-day guarantee expires. We also got the shampoo, daily spray, and household spray for the items that can't be washed, dried, bagged, or frozen like my 7yo's fabric headboard. Hope we don't have to go back again, but this service was definitely worth the money and peace of mind. Thanks, Julia! read more

Very happy with our experience today at Hero Lice Clinic. 6 years ago my younger daughter got lice and I spent every night combing out my daughters hair after two weeks of combing and constantly laundering bedding etc until I finally went somewhere to have my kids heads checked. So last night when I discovered that once again my younger daughter had lice I decided I was not doing this by myself. There is a Hero Lice clinic right by my house that I called first thing this morning. They didn't have any opening today but immediately called around and found this location had two openings left today. They were great! They wee very nice. They had two people working on my daughters hair and in an hour they had thoroughly cleaned her hair. They set us up with all the products that we need and instructions to follow. It was worth the money for the piece of mind. read more

I feel so blessed to have found them!!! I called in tears & the owner helped answering all my questions. Then I thought more than one of children had lice. I called back after 9pm & left a message in tears. She called back even though it was after 9. I was so appreciative. Today Jessica took care of my 7 year old. She had a lot of lice. Jessica was caring & tried to take my daughters mind off her treatment with a kindle. She also checked my 8 & 2 year old. They were both clean. Amber was another person who came in & checked me. She was great! We had great conversation with Jessica & Amber. They are both awesome! For an experience that is awful - from the owner to Jessica & Amber they made it so much better! I am so grateful! They all truly are heroes to our family. PARENTS, SCHOOLS & anyone in need this is the place to go!!! read more

The ladies at this location are absolutely amazing -- so professional, welcoming, and knowledgeable. The resources they provide when it comes to explaining the process and the procedures are phenomenal. I would recommend this place in a heartbeat to anyone, even for a simple check-up. They are incredibly accommodating and truly go above and beyond. Lice can be extremely stressful for parents, but they take a huge weight off your shoulders with their expertise and care. I can't rave enough about this place. Thank you, Lice Hero, for making a tough situation so much easier! read more

This was not our first experience with lice (unfortunately) but treatment was fast, effective, and reasonably priced. We previously had an in home treatment which I don't recommend - the followup treatment was ridiculous and it was really expensive. The staff at hero lice was very sweet and accommodating. Snacks and water for the kids. Headchecks were free for the whole family once we established we needed a treatment, $20 a head otherwise. A one week followup check was quick and easy. Hoping I don't have to use them again but I certainly would! read more

We had a wonderful experience here a couple weeks ago with our six-year-old daughter. I cannot think the stylist enough for the care and compassion that she showed during our appointment. Lice could be a very uncomfortable topic especially when working with small children. Our stylist was fantastic and I highly recommend hero to anyone needing services. The experience was totally worth the money and we have already recommended it to others that might be dealing with lice. If we ever have ways again in the future we will totally be back. read more

These girls are truly Hero's! Not only is the price great, but the customer service is exceptional! They made us feel at ease as soon as we walked into the door. They made a frustrating situation seem like no big deal. They did head checks on whole family for free and sent us home with a bottle of there lice shampoo that's good for 3 years for free. Highly recommend! Do NOT do what we did and struggle with the over the counter stuff for months. It DOESNT work! Skip the wasted time and frustration and come directly to them. read more

These guys are awesome! Got my kids in quickly and they turned an embarrassing situation into a fun and comfortable experience! They are the real deal! Appreciate their guarantees and follow-up, this definitely is your best one-stop shop for lice removal treatments and products. They genuinely are professionals who know their stuff. I'm referring everyone I know to them and 100% of my friends and fam agree they don't disappoint. Thanks Hero Lice clinics for saving our day! read more

I was taking care of my cousin for a few weeks while my aunt and uncle were in Europe and of course, ended up getting lice from school days after they left. Rather than deal with a diy licetreatment from Walgreens, I scheduled an appointment at Hero and he was lice free about an hour later. Has been about a week and zero lice. The location is nice, clean, and staff are friendly. Definitely recommend vs trying to do lice removal yourself. read more

We needed lice treatment immediately and the place we had used in the past was closed. We found Hero Lice Clinics and Jessica and Amber totally helped us out. They treated our family quickly and efficiently. They were professional, polite and personable throughout the entire process. They made my son feel completely at ease (his treatment was the most aggressive). We definitely recommend them and their services. read more

This place is our new friendly neighbor. There was an epidemic at my kids school earlier this month and the dreaded lice letter was sent home. I called them and got an appointment for later that day. Thank goodness I did because I had multiples with it!! They got us in fast and we walked away good to go. I'm thankful for the ladies that took care of my little family. read more

Called these guys this morning and am super glad that I did. They were upfront about the process and pricing and for that I was grateful. The person doing the procedure was super kind to my daughter and I and we left lice free and happy- yay! I hope that we don't have to make another visit but if we do we'll definitely call them first. read more

We're new to Austin and we have never had lice before. I was thrilled to discover there was a place that could handle it all for us. They were fast and polite throughout. My daughter was a little fussy but they were calm and we got through it. Should we ever need them again (fingers crossed) they'll be the first people we call. read more

Christina was so incredibly thorough and very warm and friendly to our 2 year old. I appreciate that they have to check the whole household to guarantee we are good to go. Not a fun thing to deal with and it was our first time but this business made the experience as good as can be in a situation like this. read more

When I walked in, the place was super clean and had a nice setting. The lady who helped me was super nice and helpful and got rid of my problem very efficiently. I felt comfortable and like I was in good hands. Will definitely be coming back here if I or anyone else I know have this issue again! read more

So thankful to have found this place. My daughter got a note from school and I immediately went into a panic. The kind lady ( I forgot her name) that helped us was patient and kind as I had a gazillion questions. You better believe if we come across this again they'll be the first people I call. read more

So thankful to have found this place. My daughter got a note from school and I immediately went into a panic. The kind lady (I forgot her that helped us was patient and kind as I had a gazillion questions. You better believe if we come across this again they'll be the first people I call. read more

Hero lice clinic took care of my worries! I battled for a few months trying to get rid of these nasty things and no treatment work. One visit to hero lice clinic relieved me from all the stress. Definitely recommend this place to anyone battling with these pesky lice!! read more

I was impressed! I thought we had lice, turns out we didn't! Amber and Jessica were incredibly personable and kind. The place is clean, hip, and fun. Should I ever "think" or actually "have" lice again, these guys will without question be my first call. read more