Called at 11:45AM and got in for a 3:30 appointment for my 2.5 year old and me (mom) -- thank GOD-…read moreafter I freaked out seeing the actual bugs crawling in my daughter's hair!! I was terrified it would be a horrible experience because my daughter never lets us play with/put up and/or brush her hair- but Mayra did an incredible job working with the both of us to make it as low-stress as possible. She only cried for a moment at the very end of the treatment- she loved the hair dryer portion, too (and she has super sensitive skin)! Knowing they had Disney+ up at the ready (and I brought all of her favorite snacks, too) made it feel like a special treat. Mayra gave us all sorts of additional tips/ways to keep it from coming back in the future- and she was just a delightful conversation as well. I'm sooo thankful we could get in right away and get rid of it-- the thought of having to do both her and my own (massive amount of) hair was incredibly daunting- and this whole procedure was SO much less stressful!! Thank you all again for your help!!

Came in because I was worried as we had dealt with lice. I figured better safe than to go…read morewondering. I came in and was taken back within a few minutes if my appt. The woman who checked my hair was great and thorough. She was super nice and beat part, I was all clear! I definitely would go back and recommend them!

Ellen is simply incredible. From the first phone call she put me at ease. She took the time to…read moreeducate me which has helped me help others. Ellen has a gentle way about her and makes everyone feel comfortable, safe and taken care of. I cannot sing her praises enough. Thank you!!!!

Ellen is a lifesaver! She offers such affordable services with care and empathy. She does so great…read morewith my kids whenever I take them in and always make sure that we have what we need. The best type of service you need to make sure that people trust you and I do trust Ellen! She always makes sure we get seen and she makes it easy to book!

Lice Solutions was an absolute lifesaver! They were incredibly professional, kind, and took the…read moretime to explain every detail. Dealing with this pesky issue for the first time was stressful, but Erica made the whole process a breeze. She was patient, positive, and supportive. We couldn't have asked for better guidance and highly recommend her!"

Called late last night to help with lice removal. They called quickly and scheduled someone to come…read moretoday. Erica did a great job and was very thorough. She answered all my questions and has put me at ease. I'd definitely recommend them.

Very glad we went to Hero Lice Clinic - we had one child who we knew had lice - we did a home…read moretreatment/removal the night before and based on how many they got off of him, it was wildly unsuccessful! Ended up needing to treat all three kids. They were quick, reassuring, and informative. We were in and out in 45 minutes - checked 5 heads for lice and treated 3. Well worth it and now I have peace of mind.

Called Thursday night just before closing and got in first thing Friday morning! My 8 year old…read moredaughter had lice and Sam was the one who serviced her. My daughter said the treatment was 'super relaxing' and felt like a head massage. In and out in 45 minutes with lice checks done on her brother and me (mom) - thankfully we didn't have em so just needed my daughter treated. Sam was awesome and we are SUPER happy with how thorough and kind she was. I am very certain not one lice remains but appreciate their 1 week checkup and 45 day policy. Although I hope to never have to see y'all again, if we absolutely need to, we will be back! Thanks y'all!

The woman who received my initial call was very informative and helpful…read more The representative assigned to our case was an hour late so I canceled. When treating families with kids that have bedtimes, you'd think this person would have called to give an update on her status. I'm highly disappointed. My kids were up for hours later than usual to go through an at home process that was uncomfortable to them. Thanks for nothing.

My daughter had lice for the 4th time and for anyone that has been through this nightmare knows it…read moreis so stressful! I do everything to try to prevent it because I just don't have time for it... who does? So I gave up because apparently what I had done and what I did to try to prevent it just wasn't working and that includes spending 6-7 hours the last time trying to get every nit out of her hair. I found Mobile Lice on Sunday afternoon and Tina came that evening and was such an angel. She was extremely thorough with my daughters hair making sure she got every last neusent out and checked the rest of the family to make sure we were all good as well!!! She explained everything to me and I learned quite a bit! I really really hope I don't have to deal with this again but if I do I know who I will be calling!!!! Thank yall so so much!!!

I am a full time working Mom and my 6 year old daughter brought home lice. Within a week all 5…read morefamily members were infected as well. Feeling overwhelmed I reached out to my child's school nurse and received this business's information. I called on a Friday afternoon and I had Jillian at our house the next day. She has a three step process to rid your family of the lice. First is olive oil and combing with a specially ordered nit comb, second is conditioner with another comb through, and last step is lice removal gel application which stays on for at least six hours. So don't make any plans for after your treatment. You get to keep the gel and the nit comb and she teaches you what to do if you ever contract lice again. I recommend this business over the others because of pricing. She charges per hour instead of per head. 30 dollar travel fee (unless you are outside of Austin city limits, then it goes up to 50) and 97/hr of work. For a family of 5 it took about 4 hours. Given her precision and experience I feel confident that we are now lice free!

We dealt with another company and didn't have a great experience and have just struggled for 10+…read moredays with lice now. Precise was amazing. From the phone call to leaving the house, I feel so much better. She really waded through the facts of lice with me too. If you're even worried you may have it, she'll show you how to properly check for it. Do it!

Our son had gotten lice twice in a matter of a month and we were desperate to get rid of it after…read moretrying numerous avenues and products with zero luck. We were able to book a same day appointment. Hailey was amazing! She was super knowledgeable and gave us so much information, tips and tricks and really took the time to answer all our questions. We left lice free but also feeling like we are more equipped to be able to handle it if he ever gets it again (fingers crossed that doesn't happen)!! 10/10 would recommend Heros and ask for Hailey!

This place goes ABOVE AND BEYOND my expectations... very fortunate to have called this…read moreestablishment (found Jana on yelp!) and she got my niece and nephew in so quick! I know just by waiting here that her passion and dedication is to her Business. I love business women that are so dedicated to customer service and being satisfied with the end product. Well I worth the prices. Very pleased!!! Thank you Jana and team! Y'all rock!

Sapna was great to work with! I called her and she fit us in right away. She was friendly and…read moreinformative. She gave us lots of good advice on what to do at home and how to try to prevent lice in the future. Her office is very clean and the kids were comfortable in the space and with her!

Sapna was so knowledgeable and helpful. When I saw my daughter had lice infestation, I had first…read morecalled her to figure out if I even need to take her to lice lifters. She went through all the options with me. I was to get appointment for next day. She didn't even upsell me on the treatment. Since I had done Ivermectin treatment for my daughter and had been not combining. She suggested that my daughter only needs comb treatment. She was so fast and thorough with my daughter's hair and she even fit my hair check in. Would definetly recommend to anyone wanting to get rid of the lice in 1 shot

Lice Hunters was very professional and did great with my 3 and 5 year olds. She works out of her…read morehome and it was very clean and has toys for the kids waiting. I would give a 10 for price, convenience and professionalism.

From the owner: We get rid of Lice and Nits without chemicals and you can get back to normal usually in less than…read moretwo hours.

Nice new space. Happy to see them in it…read more Had a fantastic massage with Bri. She really listens to your issues and solves for them. I left feeling more mobile and well stretched out.

My session with Julio was fantastic! Very good work and an…read moreexcellent experience. Recommend highly