Precise Lice Removal is wonderful!!!!!! What a saving grace!!!! My daughter was in tears saying her entire head felt like it was crawling, and she was itching so terribly that she was in agony- We called a few companies after doing a google search and only got answering machines, (it was 11 pm at night) - we were pretty desperate! We called Precise Lice Removal and were surprised when Gillian answered the phone! She spent about 15 min on the phone with us explaining how everything works, what to do to bring some relief until they come, and answered all of our questions- Janda came to see us and I can't describe how wonderful, personable, and sweet she was with all of us! She taught us how to check for Lice and how to treat it ourselves- She felt like a good friend! We would not even consider calling another Company if we ever needed help again- Out of 10 stars, I give them 20!!!!!!! read more

Having to deal with my daughter having lice from her daycare, spending money and time on using the bad chemical ridex on my child the 1st night, and having her still have lice and being denied the 2nd day and having to use coconut oil, me and my wife Google search and luckily found Gillian and her company Precise Lice Removal and for working for one of the top companies with Patient and employee satisfaction is key, The phone call with Gillian made everything better, great customer care and being so polite and attentive with my concerns she made that day appointment happen..that was just the beginning. Them came Hope! She was a guardian angel, great attentive polite care, great educational knowledge and very positive person.. she knows her stuff! She is worth every penny! Good genuine person and the company is luckily to have her..Gillian your company is number 1! LOVE, UY FAMILY read more

Precise Lice Removal quickly responded to my phone call. We got a same day appointment and the technician arrived within a couple of hours. I called Precise Lice Removal after going with another lice removal competitor that did not get the job done correctly. This was not an easy task, since all 4 of my daughters got lice after a sleep over church camp. Gillian was great, she took the time to educate and explain the process over the phone. We were assigned Janda, she was friendly and patient with all my girls especially my antsy 4 and 5 year old daughters. Gillian went above and beyond with her customer service to our family.. Thank You! read more

I was in a panic when I called Gillian and felt very comfortable talking with her about our family situation. We have had a problem with lice for almost a good eight months with treatment and them coming and going but she gave me the full satisfaction of the lice not coming back and I felt great about her coming to my home and taking care of the problem. We have a big household and everything she explained to us was in detail so that we can treat in the future if anything like this were to happen again. I completely trusted in her and her company with the amazing technician, Caroline. Thank you so much for your patience and effectiveness! read more

Gillian was AMAZING. Discovered we had a case of lice while out of town, in a remote area, and gave excellent instructions for how to handle until we could get back to Austin. Answered all of my questions and eased my concerns until we could get to her. Pricing was better than anyone else we looked at, and the convenience of her coming to your home was amazing. Was very easy to schedule with, was on time and very professional. Talked us through step by step as she was doing it, and was very thorough with follow up care. Would definitely recommend to all family and friends!!! read more

Precises Lice Removal saved the day. Both our girls, unfortunately, got lice and with it being a weekend most of the lice shops were closed. They responded quickly to my call on a Saturday night and had someone scheduled within a couple of hours for early the next morning. Rachelle was amazing! She did a great job moving quickly yet thoroughly. She walked us through the steps to ensure we don't get lice again. Rachelle was also such a joy. She had a calming yet energetic spirit that lightened up the mood during a frustrating experience. read more

I can't say enough great things about this service. Precise Lice Removal helped us with our first lice exposure. Lice were rampant at our kids' school and when we were unlucky enough to have it be our turn, Gillian was extremely friendly, thorough and gave us a great education on how to prevent this from happening again. She came to our home, worked very quickly and was wonderful with our kids, ensuring they were comfortable and happy. Can't recommend enough! read more

I have contacted Gillian twice and she has always made time for me on the same day to help alleviate our anguish! Gillian is knowledgeable, personable and really cares about educating and helping people. I hope we don't have lice problems in the future but if we do, I know I'll call Precise Lice Removal again. I also appreciate the in-home aspect so that I'm not waiting in line at a shopfront. Highly recommend! read more

Jillian was able to get someone right out to my house, and she was AMAZING! She spent over 6 hours at our house and was always extremely caring, kind, patient, understanding, hard-working, and thorough. I highly recommend Carolyn. She has her heart in the right place, as she truly cares about helping others during a challenging time. I would absolutely use this company and Carolyn again. read more

After 6 weeks of trying everything to get rid of my daughter's lice, I found Gillian! She was a godsend. Not only is she tgorough in her te réarment but in her education as well. She left me with the knowledge of how to do the future removals ((let's hope there aren't any!) as well as how to easily check each child weekly to avoid any breakouts. Thank you Gillian!!!! read more

Gillian did a great job and we had a pretty bad case. She came to our home, worked on our daughter's hair for 3 hours and got all the lice and eggs out. She taught us her technique and left us with the fancy comb and gel as a preventative in the future. We've never dealt this this as parents and it was worth every penny to learn how and what to do if it happens again. read more

Gillian was excellent to work with. She helped calm down my daughter and wife. Gillian provided wonderful education which allowed us to feel confident we could keep the lice away and keep them from coming back. Great service, tips and education. Well worth the peace of mind to have Gillian come check out your kid and family members. read more

Gillian is the best!! She's quick, informative & teaches prevention & removal if it ever happens again. The best part is that she comes to you! I can't imagine having to sit in a salon with kids for this process!! She came on a Sunday with only a couple hours notice. Thank you thank you Precise Lice!! read more

Precise lice to the rescue! Was able to get same day appointment within a few hours. Stop looking get with these ladies. Super knowledgeable and detailed. Came to our house super discreet and professional. Rachelle is the best out there and has been amazing. Thank you for everything -Quinlyn read more

Jillian was a lifesaver! We are first timers with lice and Jillian not only returned our call with immediate help and solutions, but was able to make a quick appointment. She also accepts your healthcare flex spending card! Jillian, your always welcome for tamales and salsa! read more

We have dealt with lice issues for years and nothing has worked for us. She explains in great detail how to deal with this issue easily and quickly. As a parent of multiples this was educational and has helped immensely. Feels great to be lice free!!! read more

We've used Precise Lice a few times over the last several years, and I cannot recommend them enough! They come to your home and work quickly and effectively! So professional and lovely and kind. Call them and get the live problem solved!! read more

Lice is always an inconvenience. Precise Lice Removal was responsive and showed up at the house within a few hours. The treatment was thorough and effective. Reassuring when you just want to know everything is taken care of. read more

Amazing service, great ladies, work really well with kids, it was a lot easier than anticipated, they use only natural products, Janda is super fast and efficient and very pleasant to work with. Will highly recommend!!! read more