I caught lice from a student at school and was panicking not knowing what to do or how to get rid…read moreof them. I had purchased an at home kit and combed out a bunch of eggs and was worried there were some still in my hair, so I went to the Fairy Lice Mothers the next day. I did not have an appointment, but the ladies were so kind and fit me in early before their first appointment. I was willing to pay anything just to have peace of mind, but when the ladies noticed that there were not many eggs left they told me that I should be able to take care of them at home. They gave me directions on what to do and I scheduled another head check for the following week. When I came back the next week, there were no more signs of lice! I appreciate these ladies for saving me money and explaining all the things I did not know about lice!

Great experience and took the time and care to get rid of our child's lice! Highly recommend!read more

Very glad we went to Hero Lice Clinic - we had one child who we knew had lice - we did a home…read moretreatment/removal the night before and based on how many they got off of him, it was wildly unsuccessful! Ended up needing to treat all three kids. They were quick, reassuring, and informative. We were in and out in 45 minutes - checked 5 heads for lice and treated 3. Well worth it and now I have peace of mind.

Called Thursday night just before closing and got in first thing Friday morning! My 8 year old…read moredaughter had lice and Sam was the one who serviced her. My daughter said the treatment was 'super relaxing' and felt like a head massage. In and out in 45 minutes with lice checks done on her brother and me (mom) - thankfully we didn't have em so just needed my daughter treated. Sam was awesome and we are SUPER happy with how thorough and kind she was. I am very certain not one lice remains but appreciate their 1 week checkup and 45 day policy. Although I hope to never have to see y'all again, if we absolutely need to, we will be back! Thanks y'all!

You can feel confident that your technician will be well informed, calm and friendly…read more You will receive a natural and effective treatment with a follow up plan that will allow you and your children to return to normal activities the very next day. Guaranteed.

Ellen is simply incredible. From the first phone call she put me at ease. She took the time to…read moreeducate me which has helped me help others. Ellen has a gentle way about her and makes everyone feel comfortable, safe and taken care of. I cannot sing her praises enough. Thank you!!!!

Ellen is a lifesaver! She offers such affordable services with care and empathy. She does so great…read morewith my kids whenever I take them in and always make sure that we have what we need. The best type of service you need to make sure that people trust you and I do trust Ellen! She always makes sure we get seen and she makes it easy to book!

Our son had gotten lice twice in a matter of a month and we were desperate to get rid of it after…read moretrying numerous avenues and products with zero luck. We were able to book a same day appointment. Hailey was amazing! She was super knowledgeable and gave us so much information, tips and tricks and really took the time to answer all our questions. We left lice free but also feeling like we are more equipped to be able to handle it if he ever gets it again (fingers crossed that doesn't happen)!! 10/10 would recommend Heros and ask for Hailey!

This place goes ABOVE AND BEYOND my expectations... very fortunate to have called this…read moreestablishment (found Jana on yelp!) and she got my niece and nephew in so quick! I know just by waiting here that her passion and dedication is to her Business. I love business women that are so dedicated to customer service and being satisfied with the end product. Well I worth the prices. Very pleased!!! Thank you Jana and team! Y'all rock!

Very thorough and professional. Beautiful inside and very welcoming. Treatment was thorough,…read moreKristina our specialist was very polite and informative.

I am a full time working Mom and my 6 year old daughter brought home lice. Within a week all 5…read morefamily members were infected as well. Feeling overwhelmed I reached out to my child's school nurse and received this business's information. I called on a Friday afternoon and I had Jillian at our house the next day. She has a three step process to rid your family of the lice. First is olive oil and combing with a specially ordered nit comb, second is conditioner with another comb through, and last step is lice removal gel application which stays on for at least six hours. So don't make any plans for after your treatment. You get to keep the gel and the nit comb and she teaches you what to do if you ever contract lice again. I recommend this business over the others because of pricing. She charges per hour instead of per head. 30 dollar travel fee (unless you are outside of Austin city limits, then it goes up to 50) and 97/hr of work. For a family of 5 it took about 4 hours. Given her precision and experience I feel confident that we are now lice free!

We dealt with another company and didn't have a great experience and have just struggled for 10+…read moredays with lice now. Precise was amazing. From the phone call to leaving the house, I feel so much better. She really waded through the facts of lice with me too. If you're even worried you may have it, she'll show you how to properly check for it. Do it!

Called at 11:45AM and got in for a 3:30 appointment for my 2.5 year old and me (mom) -- thank GOD-…read moreafter I freaked out seeing the actual bugs crawling in my daughter's hair!! I was terrified it would be a horrible experience because my daughter never lets us play with/put up and/or brush her hair- but Mayra did an incredible job working with the both of us to make it as low-stress as possible. She only cried for a moment at the very end of the treatment- she loved the hair dryer portion, too (and she has super sensitive skin)! Knowing they had Disney+ up at the ready (and I brought all of her favorite snacks, too) made it feel like a special treat. Mayra gave us all sorts of additional tips/ways to keep it from coming back in the future- and she was just a delightful conversation as well. I'm sooo thankful we could get in right away and get rid of it-- the thought of having to do both her and my own (massive amount of) hair was incredibly daunting- and this whole procedure was SO much less stressful!! Thank you all again for your help!!

Came in because I was worried as we had dealt with lice. I figured better safe than to go…read morewondering. I came in and was taken back within a few minutes if my appt. The woman who checked my hair was great and thorough. She was super nice and beat part, I was all clear! I definitely would go back and recommend them!

We had a VERY bad lice infestation ina family member. It was impossible to get them anywhere…read morebecause its also a mental health situation. So we found Lina here and she is an absolute patient angel. She is very thorough and professional. Our issue took 4 hours to rid everything and couldn't imagine having hired anyone else to do it. Thank you Lina!!!