Thank you for the superb carpet cleaning once again! We have been customers since first finding…read moreyour company in the 90s and never experience any problems. Not with your top-notch employees, the scheduling of the work, the quality of the job done, or the friendliness and professionalism of your employees. Our carpets turned out beautiful, dried quickly, and our dog, Mojo, loved B.J. Thank you again to all and we will see you next time!

Chem-Dry charged me for professional carpet cleaning and three gallons of its specialized P.U.R.T…read more urine treatment for a tiny 10-by-10-foot bedroom. The result? The carpet looked dirtier, the urine odor was completely unchanged, and the company's customer service was every bit as ineffective as the cleaning. The technician initially claimed that this approximately 100-square-foot room needed six gallons of P.U.R.T. I reluctantly paid for three gallons because of the excessive added cost. Despite this supposedly substantial treatment, there was not even a minimal reduction in odor after the carpet had fully dried. When I called to report the failed service, the representative's response was essentially that the technician was experienced, so there was nothing they were willing to do. She promised to speak with him and call me back. She never did. Chem-Dry then stopped answering and returning my calls entirely. Since Chem-Dry apparently had no interest in either fixing the problem or standing behind its work, I purchased my own product and treated the room myself. Approximately one gallon of Rocco & Roxie eliminated the odor that three gallons of Chem-Dry's expensive "professional" treatment had failed to improve at all. So, to summarize: Chem-Dry left my carpet looking worse, failed to reduce the odor, sold me an extraordinary amount of treatment for a very small room, ignored my complaint, broke its promise to follow up, and left me to pay more money and do the job myself. The only thing Chem-Dry successfully removed was money from my bank account. I would not recommend this company to anyone who expects clean carpet, effective odor treatment, responsive customer service, or accountability when the service fails.

I stumbled across PDX carpet cleaning after another carpet cleaning company stood me up. I had a…read morevery specific time I needed to have the carpet cleaned and PDX carpet was able to accommodate me. Saul (I'm hoping I got the name right) was friendly got right to work and was in and out. I was moving into a house we just purchased and the prior owner had left us a few pet stains as a parting gift. But all that PDX carpet was able to remove (thank goodness)! I'm happy I ended up using PDX carpet. The pricing is competitive, call them before buying any voucher, they may be running a better special. The icing on the cake: I also got a free little bottle of stain remover as a gift.

After being stood up from a different company multiple times, Hussain swept in and saved the day!…read moreWe needed our carpets done like yesterday since we are renting the place and he showed up on very little notice from our part and returned our carpets to better shape than when we moved in. All of my concerns were met with an understanding concern back, it is not everyday that you get service like that. So thank you for your service, Hussain, we now have a friend who's in the carpet cleaning industry :-)

We would highly recommend Texco. We had an area rug cleaned by them. The quote was very reasonable…read more The rug was picked up from and delivered back to our house in 2 weeks. They were punctual with the appointment times we had set up and very knowledgeable and friendly. The rug looked and smelled (pet urine treatment) great! We will definitely use them when we have our other 2 rugs cleaned!! Thank you,

Neat Nix cleaned our carpets at the beginning of the month. My wife and I have never been happier…read morewith a customer service interaction or the level of service provided before we encountered Neat Nix! After a small kerfuffle with a canceled appointment due to a tech's vehicle breaking down, the owner of Neat Nix himself came to make sure the job was done the next business day. The whole crew went above and beyond what my wife or I expected as a level of service. We were so pleased with the quality of the work that they had done that we took them up on their offer to clean our air-ducts and furnace system, during a later-scheduled appointment Unfortunately because our furnace Isn't a standard size, the filters that the crew had on hand, the day of the appointment, didn't fit, so the owner purchased a range of sizes, to try to get the best fit for us. The best of the three didn't really fit very well (but MUCH better than the one the previous company had jammed inside our furnace, like a taco...) So the owner of Neat Nix came by the house unannounced, the next day, with a package of the correct filters for our furnace; we could not have been more surprised and delighted with the level of service, commitment to quality and level of professionalism Neat Nix gave to our family. We have become loyal customers who will continue to use the wide array of services Neat Nix can offer your home! Highly recommended!

This is the second year I have had Nick come in to clean my carpeting and a couple area rugs. Just…read morelike last time, he did a first-rate job. My carpets, which had gotten pretty nasty, are now spotless and smell great. Beyond the actual cleaning, he and his assistant Gary are totally professional and very friendly. These are people that you will feel comfortable having in your home. Scheduling was easy and its clear that he cares about his customer's time. Not only is he punctual, but he is finished when (or before) he says that he will be. And, it goes without saying that he honors his estimates. The downside is that this sets a standard that most other service providers won't live up to! Believe all the five star reviews -- Nick is terrific!

Excellent! Helped me after a flood! Managed the Water extraction, etc…read more I have used Vivo for years for investment properties and highly recommend!

eighty percent of my home office carpet was saturated with a year's worth of cat urine. I used…read morechemicals to try to get it clean to no avail. I really doubted that Brandon could make a difference. He and the crew dedicated themselves to getting that carpet pristine.- and they did! He saved that Carpet! Of course I would recommend him!

A haiku for carpet cleaners and staff…read more This business has roots Dad to son, good people all Stellar deep cleaning

We recently had Alameda clean our large family room area rug and a small entry rug. I attempted to…read moreclean a spot myself and was worried that I ruined it. Thankfully I didn't and after Levi and his guys worked their magic, you can not even tell where I messed with it. Because of the size, they were able to pick it up and then redelivered it. They also rolled up and secured my padding, and carried it into the garage to be stored until they came back. Great value for a beautiful job done.

Alberto was great. I initially only needed my couch cleaned but asked if he could also do my…read moreottoman and a rug which he was able to do as well. He did a great job and was able to remove a stain from my couch. Price seemed responsible also.

Albert for sure knows what he is doing. We dropped a glass of wine on our couch and no way we could…read moretake it off. I got rates from several carpet cleaner and Albert had the most reasonable rate. He showed up on time and did some treating. But the spot was still there. So he came back again and did more work on the couch and the spot was completely gone. Super friendly and super reliable. I highly recommend him and have already referred him to my friends and family

I ended up paying $119 for a 120 square foot carpet to be partially cleaned. Unfortunately, I…read morewouldn't recommend this company. I tried reaching out for a resolution but never heard from them. I ordered (online) a carpet clean and added two vents to meet their posted $119 minimum. When they came out I was informed they don't clean vents and that the minimum is $149. They did honor the $119 after we spoke on the phone, but no vents were cleaned. The carpet is still dirty. Even through my baseboards were removed, they didn't have any tool to clean the coffee stain close to the wall. The coffee stains in the middle of the room were not removed either. I ended up hiring another company to clean the carpet. They were able to remove the stains. I try to only hire local companies so I do not leave this review easily.

While the technician was really friendly and did a good job on the actual carpets, we were left…read morewith some pretty bad damage to our door frames. There are divots on every door frame to each room the tech cleaned. It is from the hose scraping along the frame while cleaning. The last carpet company we used had plastic shields they put on the wood door frame to avoid this very issue. We are pretty disappointed a 30 minute carpet clean has left us with such severe damage to the woodwork of our home. I emailed photos to the owner and a week later I still haven't heard back. I hate to leave a bad review but I also want to save anyone from having to spend time and money fixing damage to your home that could easily be prevented.