1. Herrington Auto Sales

    1. Herrington Auto Sales

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    Lee's Summit, MO

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    Herrington Auto Sales

    3.0 (4 reviews)
    Closed 9:00 am - 5:30 pm

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    Bob Sight Ford - Bob Sight Ford Dealership

    Bob Sight Ford

    (54 reviews)

    Very efficient, knowledgeable punctual and customer friendly service. I was extremely impressed…read morewith their quality service.

    I rarely leave reviews like this, but the way management handled our concern after purchasing our…read more2025 Ford Bronco Badlands Sasquatch deserves to be documented. When purchasing the Bronco, we were specifically asked how we intended to use the vehicle. We explained that towing was part of that use and that we wanted the appropriate upgrades. We relied on the Ford dealership--the people we reasonably considered the subject-matter experts on the vehicle--to explain what equipment and configuration would be necessary. We do want to acknowledge that there was no hitch installed on the back of the Bronco at the time of purchase. However, that does not change the fact that the required tow package and related towing functionality were never disclosed or discussed with us during the sales process. We later discovered that additional equipment/configuration was required for the trailer-related lighting and signaling functionality we needed when towing. This was never mentioned during the sale, and even when we brought the Bronco back to this dealership weeks later for service, nothing was brought up then either. Before writing a public review, I emailed the dealership privately. My email was professional and specifically gave them an opportunity to address the situation and tell us what they could do to help. Management immediately called me. Unfortunately, that conversation is ultimately why I am leaving this review. Rather than acknowledging that this information could have been better communicated during the sale or discussing a possible solution, the manager was dismissive and repeatedly placed the responsibility on us. His position was essentially that because we purchased the Bronco without a hitch, we should not have assumed the necessary towing functionality was included, and he made it clear the dealership would not be doing anything about it. My response remains very simple: I don't know what I don't know. We told the dealership what we intended to do with the vehicle. We purchased a highly equipped Bronco with the expectation that the professionals selling it would explain which features were necessary for our stated use. Had someone told us during the sale that we needed an additional towing package, component, or configuration, we would have purchased or addressed it then. This isn't about expecting every available option to magically be included. It's about expecting knowledgeable guidance when you're purchasing a vehicle and have specifically explained how you intend to use it--especially when the missing functionality relates to proper trailer lighting and signaling. What disappointed me most wasn't discovering the issue. Problems and misunderstandings happen. It was management's response when we gave the dealership an opportunity to make it right. We are now out of state handling the issue ourselves. Based on both the sales experience and, more importantly, management's response afterward, I would not purchase another vehicle from this dealership. If you're purchasing a Bronco here and intend to tow, I strongly recommend independently researching and verifying every towing component and feature yourself before signing anything. Unfortunately, our experience taught us not to assume that information will be explained to you--even when you've clearly communicated how you intend to use the vehicle.

    Roberts Chevrolet of Lee's Summit

    Roberts Chevrolet of Lee's Summit

    (2 reviews)

    Really helpful sales staff. Went out of their way to get me what car I wanted without…read moreoverspending. Didn't end after the sale. Noticed a few dents and scratches after I drove off the lot. They took care of it without any hesitation. They aren't the biggest Chevy dealer but that's a good thing to me. Very satisfied and would recommend.

    I stewed about this for about a year but I have to get this out there. I purchased a 2008 Yukon…read morefrom them the salesman couldn't have been nicer he treated me like a king, but after the sale that's a whole different story. Let me just say the after the sale customer service is non existent!! Here's an example of what I am talking about. Before buying I asked if the car could be detailed of course they said no problem, but when I went to get the car all it was, was washed. When I brought that to the salesman he told me that's all they do. The car had not seen a vacuum since it was new! One really big thing was when I looked at the car it was advertised as having Bluetooth I also as the salesman if it had Bluetooth and was told yes buy him. After buying the car I couldn't figure out how to use the Bluetooth so I went back to the salesman and he said he would get it up and running. He went out tried couldn't get it to work so he said he would talk to the service department and get back to me. I'm still waiting for that CALL!. What I found out was that it didn't have Bluetooth sounds like false advertising to me. All I can say is don't buy a car from Roberts Chevy and if you do beware.

    Auto Enterprise

    Auto Enterprise

    (6 reviews)

    Auto enterprise co is dishonest in return for money and personal gain. They will sale you the…read morebiggest piece of junk. Buy here suffer later!!! I am very unhappy with my purchase

    THEY ARE SCAMMERS - SELLING JUNK CARS, FIXING THEM TO RUN 3-6 MONTHS THEN THEIR 3 MONEY PHONY…read moreWARRANTY IS UP AND BOOM YOUR HIT WITH TRANNY/ENGINE PROBLEMS YOU NAME IT. I have to share my horrible car experience with Auto Enterprise Company In Lee's Summit Mo. I have bought many cars in my 20 years and this has to be the WORST dealership I've dealt with. How are you going to sell "high end cars" And not stand behind them. They are selling horrible cars with major issues and sticking the customers with the repairs. I have spoke with 5 others within the last 30 days who have also bought and dealt with similar experiences. I have had engine problems upon engine problems for months now and their phony insurance policy is scam to "make you feel comfortable" Im going to be sharing this info with the Missouri Attorney Generals office and all other review websites. And I will make aware everyone searching this company, phone #, email address, everything that they are phony and not just doing me wrong doing many others wrong. THIS IS NOT THE WAY TO DO BUSINESS. SELLING HIGH END CARS WITH DAMAGES AND PROBLEMS. Auto Enterprises www.Autoenterprisecompany.com has gotten over on me, bought a 15k car and now im stuck with close to $7,000 in repairs, and they just want to turn their back and NOT help.. After I paid sticker price. BEWARE, Don't let a nice salesman fool you into thinking they are a good lot, they are not. 505 NW Blue Pkwy, Lee's Summit, MO 64063 816-714-4604

    Herrington Auto Sales - car_dealers - Updated September 2026

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