I have taken my family to this Dentist for the past 6 years. We have always had a great experience…read morewith Dr Caldwell and his staff. We have gone through braces, cleanings, fillings, etc and had great luck. I always recommend his office to everyone I know looking for a Dentist. The personal attention and care that we get is really incredible!

Truly a great office with professional caring staff! I can say I now have a dentist office I look…read morefor we'd to going to.

I went to get two teeth pulled and was told it was a biohazard to keep my own teeth. Even though I…read morekeep them for religious purposes. Was told that kids can keep their baby teeth but I couldn't keep mine because I could drop them in the parking lot and he could get into trouble. He told me he didn't want to argue or have any problems first thing in the morning. Like I was trying to cause an issue even though I was just trying to ask questions and tell him my preference. He didn't care and acted like I was lying to him. It didn't make any sense as other dentists have done it before without any issue.

We are incredibly grateful to Joplin Oral Surgery for the exceptional care they provided my son,…read moreGideon. After a deeply traumatic and painful experience at another provider, I reached out to Joplin Oral Surgery hoping they could help. Initially, there was a nine-day wait--but once I explained the urgency of his situation, they found a way to get him in the very next morning. That alone speaks volumes about their compassion and responsiveness. From the moment we arrived, the team was calm, professional, and efficient. They listened to the full story without judgment, and while they never badmouthed the previous provider, they clearly knew how to handle the situation and quietly guided us through the steps to make everything right. They performed the extraction of the remaining wisdom tooth fragment (left behind and mishandled elsewhere) and completed the two upper extractions without incident. Everything was explained clearly, handled with grace, and done with the kind of care and integrity you always hope for but don't always find. This was not our first positive experience with Joplin Oral Surgery--both of our daughters had their wisdom teeth removed here, and it was seamless each time. I've also recommended them to friends, and every single person has come back with glowing feedback. Now I can add my son's story to that list. If you're looking for oral surgeons who are not only highly skilled but deeply professional and trustworthy, this is the team to see. They restored our peace of mind--and that is priceless.

I needed to get another tooth implant and wanted to try another doctor after my dreadful first…read moreexperience. A friend of mine recommended Dr. Sheffer at Joplin Oral Surgery and I am so glad I listened. Dr. Sheffer explained the procedure very well and the whole experience was as good as a tooth implant could be expected. From when I walked in the door Dr. Sheffer and the staff were professional and caring from beginning to end. Very little pain and the aftercare was explained very well and I had no trouble at all healing from the procedure.

Cory is a phenomenal dentist. I have a neurodivergent daughter that has extreme meltdowns and…read moreanxiety and he is nothing but the most patient, compassionate, understanding human being. He was born to work with children. My youngest is about to turn 4 and she is beyond shy and fearful of strangers but he was able to have a conversation, get high fives and made her a little ballon which she adored. This man deserves 10 stars.

Went in October for a cleaning and they lost the record and insisted that we never came to that…read moreappointment . Very upset with this place . Keep better track of your records. I have pictures of being there in October

Husband has been using Smiles in Joplin for 5 years. Was very happy initially. Last year,…read moreeverything went downhill. Mischarged for a bridge, wouldn't discuss with us. This past weekend, a tooth broke, forcing the crown off, and causing pain. Called to see about getting in. Staff said they don't do emergencies, and wouldn't attempt to work him in for a month. He hung up on them, called another dentist, who will get him in on Wed. Smiles refused to take a half payment last year when he offered to pay something until the insurance reviewed a poorly written letter. Stated it messed up their billing. Ok, well, now you're getting payments due to your staffs inability to work with us

Best place in town to go to! They are very friendly and very welcoming! I had no stress and anxiety…read morethere and they made sure I was completely comfortable and at ease! I highly recommend them ! Everyone was great !

Dr. Laird is an excellent endodontist. I had a root canal several years ago and very pleased. In…read moreJune 2024, I went for an evaluation appointment. My only complaint is that they always require you to pay substantially more than the co-pay is expected to be with the understanding they will reimburse you. The problem is it is like "pulling teeth" to get the reimbursement. My insurance processed the claim the day after my visit, and that has been about 3 months, and still waiting.

Do not go here. Way over priced on their dental service, and just a terrible experience overall. I…read morepaid for x-rays at my dentist office who then recommended these people for root canal. They sent over the x-rays but when I went in to get the work done they said they had to do "their own x-rays" costing me another $200 out of pocket. And even though I have insurance they want to charge me more up front for the work "just in case my insurance didn't cover their part". What? The lady at the counter was very pushy about having to get this done asap. I never went back. Just seems like a real lack of integrity here and I found another place doing the same work for $500 less out of pocket.

I started seeing Dr. Roberts in April or May 2021 after years of no answers regarding my extreme…read morefatigue. I was given a full blood work panel & started making adjustments to my thyroid medication I had been taking for years. With my thyroid medication adjustment & going gluten free, I lost 40 pounds within 3 or 4 months & my chronic gut issues were resolving. He has truly helped me start feeling better. I'd HIGHLY recommend seeing Dr. Roberts!

If I could leave a negative star I would. I was told that…read moremy secondary insurance could not guarantee full payment of coinsurance so I have to pay $240, so I did even thought it bc they have NEVER not paid in full any balance. I called my secondary on way home and was told yes they would pay & not to worry. I called the office approx a mon thh later when I saw my secondary paid everything and even overpaid and was told I was NOT able to get my money back until they have a check in hand. I asked if I could bring in an EOB from bo thh insurances showing I owe NO copay & was told no, doesn't matter. To make a long story short, they are not truthful when collecting upfront costs (there is a difference bt a company stating we WON'T pay & we can't guarantee payment) & even if you have proof in hand you have to wait for them to bill your secondary (they took 25 days from the day the primary paid to send to the secondary) This office is dishonest, not willing to assist when you have a issue and patronizing when speaking to patients when there is a billing issue.-STAY AWAY & FIND SOMEONE ELSE!

Professional and well trained staff. Caring, friendly, and happy. It's like a mini vacation while…read morenecessary work gets done! Lol. Comfort and concern are priorities. Highly recommend.

My family are patients at Joplin Family Dental, and we couldn't be more pleased. From the moment we…read moreenter the office, we are greeted with a warm, friendly atmosphere that immediately puts us at ease. Lisa has been my hygienist for almost 20 years; she is thorough, gentle, and patient, making sure that both my child and family are comfortable throughout our cleanings. Her friendly demeanor and reassuring manner make visiting the dentist a breeze! The range of services offered at Joplin Family Dental by Dr. Kirk and Dr. Paustian is impressive, catering to all ages and needs--from routine cleanings to more complex procedures. It's incredibly convenient to have a one-stop dental practice for the entire family. We are so thankful for Joplin Family Dental and always recommend them to friends and family.