I had the best experience with Tammy an agent at Joe Sarrio - State Farm with her help to get me the best quote for my car insurance. Amazing experience and friendly agents . thank you , Randa Z read more

I have requested to change my insurance coverage, to add my husband under my insurance and to get a bundle discount since we have renters insurance and two vehicles insured with State Farm. The agency spent a month to process my files and ended up not taking care of anything and had my policy canceled? And the reason being "I have not provided necessary information to complete an underwriting review of your spouse". This is ridiculous since State Farm definitely has my husband's information. He has been with SF for at least 5 years now.... The incompetency and inefficiency of this agency is just shocking. Edit: I had two calls with this agency (the lady named Angel) and I have provided my husband's information, I also shared the other SF agency's that is in charge of husband's insurance. Moreover, I emailed the agency but never got any replies. The reason I didn't attend the zoom call is because at that point I just gave up and decided to switch to another agency. I believe canceling one's policy is a big deal. A good agency will definitely email or text you first before canceling your policy just because you missed 2 calls. Also I did call back but nobody picked up. The SF agency I switched to was also shocked at how unprofessional this has been handled and that it bas caused so much confusion for all parties involved. Once I switched to another SF agency, my coverage is updated within 2 days :) read more

Mercedes at thr front desk took care of my clam. Helped Me through the process and took all the stress off me and my wife. We gad a check for deposit in 3 hours. Great customer service. Go to Joe for all your needs. read more

My State Farm insurance agent recently retired and my policies went over to Joe Sarrio. I had 2 policies for ONE car and both different amounts. I tired 3 times to get answers. My policies ALL went up. I have to get another agent right away. I don't like a agent that does not return calls and the ladies in the office are in training. Donna B read more

Joe and his team are like family to us. Being a native Colliervillian, that's exactly what you want when doing business in this small town. They go above and beyond to make sure you are 100% satisfied. In particular our family has been working with Zach Burrows as our rep for the past few years and he always works to ensure we get actually what we are looking for! 5 star service! read more

Joe Sarrio help my wife and I set up our life insurance policy set down and explained everything we needed to know, dotted our Is crossed our Ts and now we can sleep easy! Please consider him for your INS needs! read more

Been with State Farm for four + years.. NEVER, not once, have I talked with "Joe Sarrio." He sends his admins to do his work. My wife and I filed 2 claims over the course of those 4 plus years. After the last claim, I was told that State Farm was unable to continue due to the amount of claims...?.. I ask, what is the point of running your business with integrity and claiming to help families just to pull the rug out from under them when needed most? 1 star because ZERO stars is not an option. read more

I contacted Joe Sarrio State Farm when I purchased my new vehicle. Not only did he help me with my auto insurance, he was able to help me with all of my other insurance needs as well. Joe Sarrio is a very knowledgeable and professional insurance agent that is always willing to go the extra mile. read more

Very professional office and helpful employees. I was able to save a lot of money on my insurance and the staff was very knowledgeable and able to advise me on what I needed. Highly recommend! read more

Joe Sarrio and his team have helped me with many different facets of my insurance needs. They are always very quick to help when I need to make changes. Just recently I refinanced a vehicle loan with Joe and he saved me 1.5% interest and several thousand dollars for the life of the loan. I highly recommend Joe and his team. read more

I had multiple problems with my insurance quote so I decided to speak with Joe, the owner, himself. He is the most unprofessional business owner I have ever dealt with. I was quoted one thing then billed over $50.00 higher. I worked with him to come to terms with all the problems that I had. The next month I had the SAME problems. I was paying over what I was quoted. When I called him with my concerns he had no resolution just told me "the bill was the bill". When I told him I did not agree with this and became frustrated he began to laugh. I was furious at that point. I have NEVER EVER been treated more horribly and for him to be the actual owner was even more of a shock to me. I would NOT recommend him to anyone. I understand that things happen and mistakes are made but to blame your employees and then for the same problem to happen AGAIN and when the customer addresses the issues laugh at there concerns. read more