Very quick to respond and came out the next day. Investigated thoroughly and spotted the problem…read more Estimated cost $200. Less than quote from our regular HVAC providers. We are very happy with John and look forward to a long relationship with his company.

I highly recommend Terry and his son's at - A Griffin Service Group! If you're interested in hiring…read morean honest team of professional experts, while avoiding the overpriced big commercial companies, then look no further! I promise you'll be completely satisfied, as we are! A++

The company replaced my failed air conditioner in a timely and professional manner. They are a…read morequality company that try to help the customer whenever possible.

For electrical services I have never had such a bad experience with a company. Last year Shannon…read moreFoster said he would come out & do some electrical work for us (elec to above ground pool filter, wire generator into panel). He never showed up or reached out. This year Shannon comes out & quotes the job, I get the quote & it is acceptable. I have left 2 messages at the business to schedule.....nothing, crickets. How do you do business like this? You should be ashamed of yourself.

Luke and Chris of Carolina Air Experts are the best. Arrived on time and very professional. Worked…read moretogether like a fine oiled machine. Took out our old system and replaced it with a brand new AC and Heater. For any heat or AC needs call Carolina Air Experts in Morganton NC Ask for Chris and Luke to do the job for you. You won't be sorry. They even swept the floor when they were done. Luke and Chris deserve all the ATTA BOYS they can get!

First off the two guys that came to install the outdoor unit just pulled there vehicle right into a…read morefreshly sewed yard. after getting them out of the yard and mud they went down and pulled in the second drive way and pulled right back into the yard again instead of staying in the driveways. Bad service right from the start. had the move again and they were extremely rude after that because of using hand trucks 5 feet further I guess. the install it and left without a word. the unit did not work. 3 days later they finally came back and hooked up a harness the installation guys failed to connect. now it is constantly froze and want work. 1st call it took till the next day to get a call back. then 3 days for someone to come out. 2nd call it was two weeks later a return call and two days for someone to come out after that. unit still freezing up. unit is a lemon and doesn't work. now a third call due to unit froze and not working. got a call from a very loud and disrespectful lady. and they are coming out 2 days later. did receive a call from David the manager and he talked to me as I was a stupid kid or something. saying things that were not true. you know the narcissist peeps way. terrible company, poor work, non professional staff and want ensure they products work nor stand behind them. just give you the run around I guess until you go somewhere else cause they already have there money. wish there where some negative stars to give them. please stay clear of this business. they will rip you off.

Taylor completed work including replacing electrical outlets, hanging two light fixtures, and…read morefixing an electrical problem. He was prompt, pleasant and a joy to have in my home.

They fixed my furnace when teo other companies could not. Came on the weekend. Personable and…read moredidn't BS me. That was a welcomed. Highly recommend.

Air Force One sold me a whole new set up installed it at a lower price than what one guy was going…read moreto charge for just the outside unit I highly recommend these people they care and if you have any questions or problems you just call them and they're right there and very reasonable rates not trying to take advantage of anyone during this pandemic like most of them are thank you again Air Force 1. I didn't fully understand heat pumps but now I do Air Force 1 explain it all answered all my questions if I ever need another one or need a heating and air condition man it will be Air Force One as long as I put up with me.

Ok today wasn't exactly inexpensive but I have to be completely honest, Cody, the tech knew his…read morestuff. He was pleasant to talk with about the necessary repairs. I greatly appreciate the level of service and the time spent explaining why those repairs were needed. The office said the Tech would be here at 11 am and he was here on the dot. My AC and gas furnace are back up and running correctly. Thank you for everything!

I have been an Eneco customer for over 15 years and I have always been pleased. Today I called…read moreasking if someone could come out as my air conditioner seemed to not be letting up as it should. Someone was literally at my door in about 30 mins. The service person was Cody. He was professional, knowledgeable and very pleasant in educating me about the issues. I would definitely reco this company for any needs.

Nice to have folks who knew our heating/cooling system (bosch split system) that could fix the real…read moreissue and actually do a proper diagnosis & repair. Tod, Matt and a 3rd gentleman whose name I don't recall were quick and new what to do.

I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.