I recently purchased an overpriced vehicle from RightWay with an outrageous interest rate and was…read morelead to believe that it had gone through a vigorous 50 60 70 point or whatever they advertise mechanical inspection and that the vehicle was road worthy and safe to drive. Since the purchase of the vehicle which has been less than 30 days the vehicle has had two catastrophic mechanical failures, one of which put my life, my safety and the safety of other drivers on the road in serious jeopardy. The first malfunction happened only two days after driving the vehicle off of the lot. It was a fuel intake failure which left me stranded at a gas station 15 miles away from my home. After speaking with a salesman that same day I was lead to believe that I would be given a rental vehicle as soon as possible. That was not the case. After a week of being without a vehicle I had given up hope of being taken care of by the dealership that I just made a 20,000 dollar purchase from. I finally got my vehicle back, and after driving it for less than two weeks the second failure which threatened my safety, possibly my life and the safety of others on the road occurred last night. I was traveling at about 50mph down the road when I heard what sounded like a gun shot coming from the rear end of my vehicle, followed by smoke and the inability to control my truck. I luckily was able to pull over to the shoulder of the road to find that the transmission of my vehicle had become completely disconnected from the rear end, and was hanging by a thread from the frame. I called a tow truck and got the vehicle towed to the service center that RightWay uses for their vehicles. After speaking with the service department I was made aware that the department is "overbooked" so now I currently am without a vehicle and have no idea of when I will possibly have my vehicle repaired and ready to drive. I have not contacted RightWay yet because I feel that essentially any efforts to give them a chance to find me a solution to my problems is futile, but I plan on doing so tomorrow and I will also let them know that I am seeking legal counsel regarding the matter at hand. Nobody should ever be mislead and rushed through the purchase of a 20,000 dollar vehicle only to find major problems with it after it is advertised that their vehicles go through a thorough 50-70 point inspection and there are no major issues.

I got a car from this place in October I ask and asked how much my payments were going to be on the…read morecar, and he said hold on I'll tell you in a minute hold on I'll tell you in a minute never told me how much it was just said oh are you going to be able to afford it I thought yes because as a cook u get paid pretty good. The dealer then proceeded to tell me that I wouldn't have to make any kind of payment until the end of November which my friend was sitting right next to me when he said that well I thought that was nice because I'll just get a second job anyways to afford it we'll I signed all the paperwork on the computer that is facing them and all I'm signing is a little electronic thing hooked to the computer. Well I took it into another dealership to see if I could trade it in and told him the problem I was having, and he looked at my paperwork and said wow they didn't even bother to fill out the paperwork and told me my first payment was coming up October 31st. I also informed the person that sold me the car that the cruise control doesn't work, and he said oh well get it looked at before you drive it off the lot now I'm experiencing a whole ton of stuff such as a shift to park message on the dash which it did it to me a few weeks ago that it was so bad everything locked up on me and I couldn't do anything another thing is my front pedestrian braking goes off at random times when I'm not even close to anything, under my hood makes a weird sound my break sometimes does not feel like it's attached. I went in to rightway, and they told me to call this claims number, and so I did and this person ended up giving me a number to another rightway which I thought I was calling a dealership to get it fix but ig not I shouldn't have to call around in circles to get my overpriced car fixed. I talked to the regional manager about everything that was happening and wanted these people to just take back this stupid over priced car he said it's a done deal like I was told a week after having it and was lied to about that also... anyways he then asked me why I was signing papers if I didn't know what I was singing which I couldn't see because again was on the computer facing the workers. So long story short he was an asshole to me. My recommendation is to not buy from this place they lie to people and take advantage of them like me, and they scam people. DO NOT EVEN WASTE ANY OF YOUR TIME HERE.

I had the pleasure of working with Brennan. He was very professional, informative, and friendly. He…read morewas transparent and answered my many questions! I would highly recommend this branch to everyone in the area. Way to go!

Great people to work with. They dropped off our car at the airport and when we returned they drove…read moreus back to the airport. Call them direct for best rates. I will use them again

Auto Group was fast and friendly! We got there, inspected, test drove, and signed in less than 60…read moremins! I would recommend their friendly staff to anyone!

I loved Dallas! I'm a first time car owner and he made it so so so easy! Dallas is very friendly,…read moreand really has his best interest out for his clients. Definitely would recommend!

Great local auto repair shop. The person I perceive to be the owner or manager is great -…read morecommunicative, friendly, and fair. Got wheel bearings replaced at a fair price and as promised. Several people in my workplace recommended Dj's as I recently moved here - reputation in a small town is everything and this place has earned a good reputation. I will absolutely be a repeat customer when I need work done on my car. Way better than the Subaru dealership I had been previously using.

New to area and needed a vehicle service center. We were directed to DJ's. Good choice for us…read more Easy to communicate with, cordial, and fair. Have had a number of services performed and well done. Fair, in that we came in to have a job done and they found it was something simple. Fixed the problem at no charge. Good, honest people. Thanks for making our return to Michigan a good one!

Waited 6 months to get car repaired and then when I picked it up the owner was extremely rude and…read morewas cussing at me. Between the wait time and the owners actions I will never deal with this establishment again.

I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get…read morea ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!

I've done business with these folks going on 20+ years. Brent and Lisa have continued what Lisa's…read moredad started many many years ago. Good customer service, fair pricing, and honest. Once had an issue with a piece of equipment that failed, as all machinery can do, and they made it right. Locally owned, and they care about their customers. I'd recommend them anytime.

I've rented from this location twice. First time was about 3 years ago and there were no issues…read more Rented a seed slitter to put down grass seed on Wednesday April 7th, 2021 and had a totally different experience. After picking up the seed slitter and transporting it to the planned work site, I lifted up the front of the machine to check out the condition under the machine. I normally wouldn't think to do this but just wanted to make sure that the machine was in good condition and that it was ready to go. What I found is depicted in the attached photo. There clearly was no maintenance check done on this machine after the last person who rented it dropped it back off. Rope/binder twine was wound around all of the individual splines and would have prevented the machine from working properly. I had to trailer the seed slitter and head back to my garage to be able to clean all of the rope out of the twines. This mess took me and another person about 1 1/2 hours to remove. Each piece had to be cut with a sharp knife and pulled off with plyers. After doing this, I loaded it up again and headed back to the work area. After using the machine for about 15 minutes, the drive belt came off of the pulley. Had to put it back on the trailer and head back to the garage to have the tools necessary to remove the pulley cover and get the belt back on the pulley. After finishing using the seed slitter, I took it back to the rental center and showed them a bucket full of rope that we had to remove from the splines. They apologized. I asked for a discount due to the issues involved and they declined. No reason provided. I was so tired from the experience that I didn't stay around and argue about it, but it will be the last time I rent anything from them.

I have bought 3 cars here. They are always friendly and helpful. They work with you to get you in…read morethe right car. They have been very patient with me when test-driving multiple cars. I have always been happy with my purchases. I recommend them for your used car needs.

I bought a wonderful new car there. Paid sticker price. They took care of everything. I had to…read morerenew my tags. I probably should have mentioned that we were getting brand new tags and then again, maybe Trevor should have mentioned that I should ONLY renew and not get a new tag. Either way misinformation happened and instead of taking care of it (a small price compared to the trade-in/sticker price deal that was struck) he informed us we were paying half. This I find out THREE WEEKS after everything was supposed to be taken care of (this we find out also after three weeks of not returning phone calls from my husband). Fine, but never again. I like patronizing local businesses--not this one. Trevor seemed to intimate on our phone call that he would be able to ride on the success of his predecessors---not when you treat your community members like this.

I worked with michelle in the mount pleasant store and she got me into a vehicle that day and was…read moreso nice!!

I recently purchased a car there and it has been to the shop twice for repairs. I wouldn't…read morerecommend this place to anyone

I was AMAZED at the integrity of Kevin. He was genuinely interested in helping me find the problems…read morewith my car and the most affordable ways to get them solved. He knew I could do some of the work myself and gave me some tips on how to do them. Kevin is interested in getting cars on the road. Not interested in gouging his customers. I have never seen an auto mechanic with this kind of integrity.

He has very reasonable prices and gives you all the options and an honest opinion about what would…read morebe the best choice and why. I can tell he enjoys being a mechanic and only wants to help. Both our cars run better and he will be seeing us again! We have found our family car Doctor!

I had one bad tire and decided to buy a used tire from them to save money and not have to get all…read morenew tires. They told me there is no guarantees on used tires but I hoped at least hoped they won't give me damaged tire, "basic courtesy". The tire didn't hold air since day 1. I went back twice but they then told me it was rim/wheel now that was bad. I got it checked elsewhere and my wheels/rim are perfectly ok, the tire has a split!!!! and they do not take responsibility for it. Guess what, NEVER GO TO THEM.

Adams Auto totally dropped the ball after charging me $1,500 for various things to fix and the main…read morething that I brought it into fix wasn't fixed. Basically when I went to drive away my car died in their parking lot. I waited a couple hours while they investigated and managed to get it started again but said they couldn't find anything on the Diagnostics so suggested I go to the nearest Volkswagen dealership. It died again on my way home. They didn't help but I managed to get it going again and parked it in their parking lot so I could get them to start it if it died again. The next day it died again before I could get it down the street so I had it towed all the way to Bay City . They ended up replacing the new gas pump that Adams put in because the cap was on it was broken and because they had to follow protocol to figure out the problem. Basically, the diagnostics weren't showing the problem, so it needed persistence. It ended up being the fuel pump sensor. Adams did give me the money back for the replaced fuel pump. I initially dropped it off in October and didn't get my car back until De ember.