Cancel

    Open app

    Search

    Hertz Rent A Car

    2.4 (46 reviews)
    Open 8:00 am - 6:00 pm

    Hertz Rent A Car Photos

    You might also consider

    Recommended Reviews - Hertz Rent A Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    My rented birthday ride from hertz!

    I love hertz! I rarely have an issue and when I do, it's taken care of immediately. My cars are always ready to go when I arrive, Meaning I do not wait long at all. I've rented a wide range of cars from Hertz and my car my favorite is the Tesla's. The staff are very knowledgeable and do everything they can to help you out. If it's something they can't do then customer support is not to bad.

    Bad condition cars

    I have 5 Star Status at Hertz and let me tell you, it doesn't mean anything at this location. I reserved a car, get there to pick it up and it's absolutely filthy, SO MUCH DOG HAIR, I asked for another vehicle, she told me I'll be charged to upgrade. I reserved a Small SUV not even a cheap economy car. I have 5 Star Status, I should be upgraded for free when available anyways. Maddie had the WORST ATTITUDE and DEMEANOR EVER. Literally, Hertz, get rid of her. She is a risk to your company because she does not care about her job or customers. She clearly hates her job and is not down to provide good customer service. Her misery was eluding in how she treated me, other customers, and her poor coworker. I was renting a car for pleasure so I didn't have to try my brand new Lexus out of state. Maddie acted like I NEEDED Hertz. Nope. I'll be giving my business to Enterprise moving forward. Left without renting.

    See all

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason P.
    60
    524
    61

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    7 months ago

    Today i went and Maddie helped me and my mom out, she was very kind, and attended us fast! great customer service and expierence overall!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Snpy S.
    0
    28
    21

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Sara B.
    0
    130
    71

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike E.
    58
    55
    57

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Patty Q.
    33
    88
    30

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Bob F.
    65
    18
    0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Fred B.
    6
    93
    49

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    This was the first time I have had an enjoyable experience renting a car. Destiny Carter was fantastic! Cars clean and nice.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Not organized.... Toooooo slow.... Even when you have reservations ...... I will not come here again

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Awful experience staff was unhelpful, vehicle selection was awful, standard car was uncomfortable and lacked power

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Social Media

    Social Media

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Hertz Rent A Car

    Review Highlights - Hertz Rent A Car

    Destiny Carter took care of us.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Rental 171 times last month within 15 miles of this business.

    Verify this business

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.6(270 reviews)
    5.5 mi

    I have been renting from Enterprise for over forty years. It is my car rental agency of choice…read more This location is the largest and busiest one I have ever been to. I have rented cars from them several times just in the past two months, a couple rentals were one way to other locations. Their online reservation and check-in makes the process very easy. It is highly recommended that their online check-in is used prior to arrival since this will speed up the rental process at this busy location. They still have their pick up service, so if you need a ride, it is very convenient and a phone call away. Employees are very polite and efficient. They always seem to try to expedite everything so you can get into a rental car and proceed with your day. The cars are maintained and appear clean before they are sent out.

    Very well deserved rating…read more After getting into an accident my insurance lemonade set me up with them to get my rental car, the first person I talked to told me I had to go to a DMV kiosk to get my my drivers record (since I'm waiting for my driver license replacement) cool I did that, turns out that wasn't the case. Fine, I got to the DMV and get my records and a driver license replacement again so I can have a temporary one, after spending $110 in Ubers in paperwork , they tell me know that they need a physical debit or credit card. I mentioned to them that I was traveling and I don't have either only digital and any money they need I can provide. Nope, you don't have a physical card forget about your rental. All employees talk like they could 2 f. If the business drowns, they don't show not 1 bit of effort for customer support. Each person I talked to in here did not care about anything I felt like I was talking to walls. The business could die tomorrow and they could care less needless to say, I got a rental through Turo. As fast as just searching what a wanted and paying for it. Please DO NOT GO HERE. POOR CUSTOMER SERVICE POOR COMMUNICATION SKILLS I will reach out my insurance to consider dropping them as providers.

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.3(140 reviews)
    5.2 mi

    Last February 2023, I was on my way to visit my dear friend at her mansion home up north in Nevada…read more I was here at Enterprise Hesperia picking up my rental car... ended up with a Nissan Kicks... very cool compact SUV! Love it! Yesterday on 03/30/2024, I was here to rent again on a rainy day first time ever holding an umbrella when picking up my rental car LOL. Hilarious!!! Anyway, I ended up with a really nice 2023 Ford Escape SUV for my Las Vegas and Scottsdale road trip... very spacious and comfy. First time ever... I don't shift the gear, I dial it LOL. It offers a different driving experience that's for sure. And it's a hybrid! Btw, they gave me a free upgrade from Compact SUV to Intermediate SUV... sweet! Thank you, thank you, thank you!!! As for service, it is always superb. Thank you so much T (from Feb 2023) and Charlene (from 03/30/2024) for the above and beyond friendliness, hospitality, and service! They got me at hello LOL. I am lifetime Enterprise customer. Keep up the excellence in all that you do!

    Update: Well, after my first review, Enterprise has now…read moreretaliated against me with a bogus $1,115 damage claim. The car was a 2024 Nissan Altima that already had dents and scrapes when I picked it up -- including a dent low on the back left side. The employee even told me it was "all marked in the system." I had the car less than 24 hours before returning it because it was in terrible condition: it reeked of marijuana, the washer fluid didn't work, the tires thumped, and I could even feel something off on the right side while driving. Now, Enterprise's Damage Recovery Unit is claiming I caused damage in an "accident." Their own paperwork says the "point of impact" is unknown. They're even showing a warning light supposedly tied to the front left while pointing to dents on the back left. Which one is it? None of it adds up. I have a clean driving record -- no accidents in years, I don't speed, and I barely even drive. If there had been any accident, the 2024 car's own onboard system would have recorded it, and I would have called AAA or my insurance immediately. There is no such record, because nothing happened. This feels like harassment and retaliation for leaving an honest review. I will never rent from Enterprise again, and people should think twice before trusting them.

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Hertz Rent A Car - carrental - Updated June 2026

    Loading...
    Loading...
    Loading...