Great service, after my vehicle was totalled they rented a temp replacement through the insurance claim. I can say I've always been happy with Hertz, both near and far... read more

Rented a car a couple of times from here, usually for ICBC or car dealerships while they fixed my car. Good cars, nice people. Anna is very helpful and tried to help us out when we were in a jam. Cats are clean, they have a drop box for after hours drop offs and they are quite affordable. Recommended. PS:. This location is on Gilley/Beresford between Kingsway and Rumble. Beresford splits into two separate roads which makes the address sometimes confusing. read more

Hertz Rent A Car - Hours of operation - Car Rental Near Me - Burnaby, British Columbia

I have been scammed to pay another $13.29 per day when I went to take the rental car back I am fully insured by ICBC , when I phoned my agent he said do not sigh or pay any more money you are fully insured well guess what that same day that we brought the car back a charge on my Visa for $306.00 was put on my Visa they claim there was damage to the car and that I signed for another $13.29 per day for damage which is totally bogus, now I have the job of getting that charge taken of my Visa Pat Fenner read more

We had AMAZING service from a tall, kind man there. (employee #151621) He was so throughout and genuine that we would absolutely rent from this location again!!! 5 star service :D Thank you! read more

I booked a car from Hertz last week through my body shop, since Hertz is one of ICBC's preferred suppliers for Roadstar customers. Big mistake. The body shop set it up last week, getting the selection of available vehicles from Hertz in advance, so that I could pick one, which I did. When I went to the body shop as scheduled today to drop off my car and pick up the Hertz car, which was to be brought there at 9.30 am, it never showed up. The body shop and I both called Hertz. First they told me the car I'd booked wasn't available after all, and then they said they had no reservation from me, and tried to blame the body shop for that, suggesting that the body shop was making it all up. It turns out that the guy the body shop had talked to last week at Hertz was gone on holiday, and, apparently, he or the other staff at Hertz bungled the administration of the rental. I wasted half the morning, and I'm going to have to go back to the body shop for another try tomorrow morning. But not with Hertz -- the body shop has gone to another rental company and made sure that a vehicle will be there for me tomorrow. When I called the Hertz people this morning, they weren't very nice. They said they couldn't talk to me because they had "customers" to deal with. Clearly I wasn't a "customer" in their eyes. They didn't offer any solutions, and didn't want my business. read more