I had my rental for more that a month because there was a delay at the shop unfortunately. But I…read morereally appreciated all the staff I communicated with during this time, especially Kalah(?) who was super sweet and helpful.

I am extremely disappointed with my experience with Enterprise Reynoldsburg and the lack of follow…read morethrough afterward. In October 2025, my family and I found drugs inside the rental vehicle we were given. This was especially alarming because we had our minor children in the car while traveling from Ohio to Tennessee. I reported the issue immediately and provided photos, but the local branch downplayed the seriousness of the situation. Although I did eventually receive my refund, I had to physically go into the location just to get it processed. What is even more frustrating is that Enterprise corporate advised the branch manager was directed to send me a promotion code for two complimentary rental days due to the seriousness of this incident. To this day, I still have not received the promised complimentary days or any resolution. This was a major safety issue, and the lack of accountability, communication, and follow through has been unacceptable. I expected much better from a company of this size. This situation could have been so much worse.

"Stack them deep, sell them cheap" -your shady used car salesman…read more I'll start by stating I did my basic due diligence, ran a CARFAX on the vehicle I was interested in, which showed they acquired it from dealer auction and had it in their inventory for about two months. Called in advance to ensure it was there and was told it was a very nice vehicle, clean and drove great. Drove over 2hrs and wasn't even sure the vehicle was still there, why you wonder? Because it looked nothing like the ad, way worse shape then how it was presented. To start they spray painted the wheels black because "it looked better to cover the scrapes and gouges", which they did not even do a good job, it was a very lazy job, parts of the wheel missed and overspray was seen. The driver side mirror was broken off, the passenger side puddle lamp was dangling by its wires, about a half dozen lights bulbs out, brakes looked bad, front tires were bald, odor of a coolant leak from engine bay, dipstick showed low oil, interior was EXTREMELY neglected. They had two months to fix these things or at least clean the car for sale, but the owner simply doesn't care, he'll wait for the next sucker to walk through that door and to add to his moto "stack them deep, sell them cheap" will "watch them weep" when they leave the lot and that 30 day warranty doesn't cover much of anything. Oh and don't even bother mentioning anything to the owner regarding safety concerns with vehicles in his lot, he just rebounds to "it's a $4,500 vehicle what do you expect? As if he is the only one selling used vehicles and the standard is for them all to be on their last leg and well behind on routine maintenance.

Customer service is fine if your a man. Owner talks to women as if they're crazy. Vehicle has never…read moreworked since day we purchased. vehicle has numerous problems. Now shop won't give vehicle back stating we needed to now pay more. Despite again vehicle has left lot for 1 day and has been broke down every since. This has been going on for 3 months. Update vehicle still broke down. Horrible experience ever.

Can't believe how accommodating they've been to us thus far. My daughter was treated kindly,…read morehonestly and with equal respect not always garnered in a male dominated industry. She is far too intelligent and capable to be underestimated and was resplendent to have an open dialogue. Haven't completely the transactional end of our work detail yet, and are hopeful it'll yield no surprises?

I love that I don't have to leave my house to get my car worked on fast,reliable , great value…read moreservice. Would highly recommend!

I want to know how $1.75 x 4 is equal to $14.00 deducted from my bank account! I used my debit card…read moreand then added $2.25 cash before it expired, and it kept my coins without providing additional time. Then I used my card 3 more times and my bank account was debited $!4. I am ALDO filing a complaint with the BBB and the AG's office!

Do NOT wash your car here!! I am going to file a complaint with the BBB. Management does not keep…read morethe equipment functioning nor the supplies full. I have called the phone number listed on the sign with a complaint 3 times and have never received a return call. The phone number and website posted near the changers are non-functioning.

Professional service with no mechanic's bribery BS tactics you see in other shops. As long as I…read morehave my Honda I will be going to these guys for any vehicle maintenance.

Kind of hard to get in when an emergency pops up, always need an appointment. He was able top give…read moreour Honda Fit a valve job for 1/2 the price of Germain Honda.

Stumbled on this; not sure when it got here but looks pretty new. Awkward access from some…read moredirections, so be careful. Great service getting the car ready and lined up. Easy peasy. Plenty of vacuums. I don't wash often enough to join their club, but if you do they have monthly plans that are pretty good. For me, the $12 basic-plus single wash is just right, though they do have a very basic $7. Plans start at $20/month. Car looks great. Now if only I could get the interior detailed for $12, so I don't have to do it myself...

I do not recommend, not only was my car smashed, damaged, mirror ripped off, can't open my car…read moredoor, the car behind me had their window smashed out and hood smashed in. I was Promised their insurance would take care of it. I received a check for half of what it cost to repair. The insurance company is worse than the car wash and don't return calls. Enter at your own risk!

We regularly use this Moo Moo car wash because it seems to consistent do the best at washing our…read morecar than others nearby. The unlimited pass is a great value to keep our car sparkling clean and shiny. The attendants are also very friendly and ready to jump in to provide assistance when needed which is very rare.

Upon arriving home from a three weeks trip, I decided to go out with my Acura MDX for some errands…read more The Acura has been in the garage for the last three weeks and haven't been driven during that time. Previous to park the vehicle in the garage, I had driven to the Moo Moo car wash located in Chantry Dr., Columbus, OH, and the vehicle very likely was damaged while going through the car wash tunnel. The damage was noticed once I arrived from my trip (drove another vehicle). By chance I looked around the vehicle could not help but notice large and deep scratches (more like grooves really) in the left fender (passenger side) and going all the way to the front fascia/bumper. Those were large and deep scratches that likely were created by some strong mechanical arm that went around the fender and to the front fascia. The types of mechanical arms that one would find in a tunnel car wash. Eventually, I went to aforementioned Moo Moo and filed a complain as requested. After a while, I was contacted by the facility indicating that the my vehicle simply did not show on camera during the day and time specified in my receipt. Not only do I have the receipt but also the back from my credit card company that the transaction took place in that facility at the specified date and time. So, one can only infer that likely the video was edited (which is an easy task with today's video editing software). Even if they were to argue that the I was driving another vehicle, my person would still show on camera. Therefore, the only plausible and possible explanation is that the video was edited or what the employee said simply was not accurate. Now the most insane part of the story... How things transpired once I arrived at the location to hopefully look into the footage... Upon arriving at the location to verify the video footage, the employee went to room to look at the footage and after while returned and told me my vehicle simply did not show up on video which simply did not make sense. Then, the employee proceeded to say according to the company policy they only look into cases (referred as incidents) that occurred in the last 24 hours. Really? They damage your property and then they dictate if, when and how they will possibly looking into the damage that they themselves created? In which universe is that even acceptable? If I (and most reasonable people) would imagine that there would any meaningful chance of my vehicle be damaged in car wash, I simply would never take the vehicle to that car wash place to begin with - so, the idea of fully inspect the vehicle after a simple wash never occurred to me. Who in the heck would want to take a change to have his/her vehicle possibly damaged in something as trivial, mundane, basic and simple as a car wash? Who in the heck would want to deal such horrible headache, hassle and distress? And then, the ones who damaged your property will dictate if, how, and when, they will possibly look into addressing the damage that they themselves caused? They should have to pay not only to repair the damage that they caused, but also compensate us for the distress and disruption that they caused in our life. Ultimately, the whole situation could only be characterized as a clown show, and they must assume that you - the consumer -- are a lobotomized clown. NOTE: In case, anyone who has had his/her vehicle damaged by the aforementioned car wash company is interested in partaking in a legal class action lawsuit, please contact me.

Administrative management, other than Cloe, is a joke. Supposedly, "Dave" who runs things, but "is…read morea very busy man", doesn't provide a direct phone to his staff, and can only be communicated with via email, isn't responding. Although the repair shop management team committed to reimbursing me for rental car expenses, a remaining balance owed to me has been in limbo. Have rarely ever seen a support staff so flustered over an upstream manager's inability to do their job. Will advise "all" to look elsewhere for your body shop needs along with my Travelers Insurance, AAA, and business associates.

As long as I own a Honda I will never take my car anywhere other than Lindsay Auto Body as long as…read moreCody works there. I recently had an accident and decided to take my car to Gerber bc it was recommended by a friend. I usually take my car to the dealer bc they use OEM parts which is the way to go especially if you have a newer car. Gerber not only did terrible work, they caused thousands in additional damages. From the accident I needed suspension work on the front right tire, a new fender and passenger door. While Gerber was fixing this they severed the wires to my airbag system just to name one of the many things they did and lied about it. I ended up needing a new wiring harness and all other work completely redone. 5 years prior I had hit a deer and brought my car to Lindsay for body work and they did a fantastic job. I've never had any problems since. Gerber tried to pass their mistake off onto the business who previously worked on my car (Lindsay Honda). I called Lindsay to ask some questions about what Gerber was doing and the manager Cody called me back. He was very transparent and guided me in the right direction. I had my car towed from Gerber to Lindsay where Cody inspected my car of the damages. He looks for every little detail which in my opinion makes him the best at what he does. If it wasn't for his help I don't know where I would be with my car. I was able to better navigate advocating for myself with the insurance company and upper management of Gerber. After all said and done, 4 months in total, my car has finally been fixed properly and I didn't have to pay thousands out of pocket bc of the corruption coming out of Sheir Rings road Gerber location. I haven't had much luck over the years with car shops especially as a woman. If you are looking for honest work where you can trust that your car is in safe hands, take your car to Lindsay. I am beyond grateful for Cody. He didn't have to go above and beyond to help me, but he did. He is an honest person who cares about the customer and fights for what's right. Lindsay Honda is very lucky to have such a valuable asset to their company!! If the world had more people like him, it would be a much better place.