Recently rented an SUV for a road trip from this establishment. The process of picking up and…read morereturning the vehicle was very smooth. The agent I dealt with (Jack) was a pleasure to work with- patient and clearly outlined all the options (basically insurance). Definitely recommend this specific Enterprise.

In May, I rented a premium full-size pickup truck (2026 Dodge Ram) from the Plymouth Meeting branch…read morefor a month and had an excellent experience. Because of that, I chose Enterprise again when I needed another truck. I called ahead and was assured one was available, but when I arrived, no reservation had been made and there was no truck for me. Instead, I sat at the Plymouth Meeting branch for hours while employees tried to locate another truck. After the lengthy wait, I was driven to the Jeffersonville, PA location, where I was given a Chevrolet Silverado in unacceptable condition. The truck was filthy, with food between the seats, mud on the seats, dirty windows and windshield, and it smelled of cigarette smoke and rotten food. Within five minutes of leaving the branch, both the "Change Oil" and "Check Engine" lights came on. Roadside Assistance directed me to the PHL Airport location for a replacement. After driving there, I was told there was nothing they could do because the airport and branch locations were "separate entities." I asked if they could at least clean the truck so it would be safe to drive. Instead, I was offered a compact car. I rented a full-size pickup because I need it for work. When I declined the compact car, I was simply told, "Have a nice day." From that point on, I spent nearly a week trying to resolve this issue. Multiple call center representatives repeatedly sent me to different branches, assuring me they had trucks available. Every time, I arrived only to find the location closed or unable to help. After my sixth or seventh call, I was promised a callback on Monday to arrange a replacement. That call never came. By Thursday, I had to call again myself. Ben from the Plymouth Meeting branch assured me he would personally help get me into the proper vehicle, but he never followed through. This was not the failure of one employee. I was failed by multiple call center representatives, branch employees, and management. At every step, someone either gave inaccurate information, failed to follow through, or passed the problem to someone else. No one took ownership. While driving between Enterprise locations on Saturday to exchange the truck, I was caught in a severe thunderstorm that brought down trees, power lines, and utility poles, causing flooding and making roads impassable. Between sitting for hours at the Plymouth Meeting branch, being driven to Jeffersonville, making repeated phone calls, and being sent to multiple locations that could not help, Enterprise wasted well over a full workday of my time trying to correct a problem that should never have occurred. I have rented vehicles for more than 20 years and have almost exclusively used Enterprise. This was, without question, the worst rental experience I have ever had. I am a union member and an employee of a Fortune 50 company that uses Enterprise for corporate rentals. Because of this experience, I have already contacted our leadership and recommended that we evaluate moving our corporate rental business to another provider. My time is valuable, and being repeatedly misled, sent to closed branches, promised callbacks that never came, and treated with indifference is completely unacceptable. I hope Enterprise uses this review as a training opportunity. This experience exposed a complete breakdown in communication, accountability, and customer service across its call center, branches, and management. If I treated customers the way I was treated throughout this experience, I would no longer have a job.

I reserved a car for today 10/02 1pm location @ 1000 W Ridge pike Conshohocken. I got there and a…read moretaped up sign saying here to p/u car and a phone# when I called the number voice message said person not available, I called a customer service # I went thru (2) supervisors and neither offered to call or find out why place was closed. They wanted to look for another location but this is only fairly close location for me. I finally said cancel car and refund to my CC she said it would take 3-10 business days. Bottom line DO NOT rent a car from this location.

By far my favorite local Avis location. The staff, though young, is resourceful and helpful. They…read morehave always been able to deliver me my rental even during COVID car rental shortages. Most rental locations no longer accept debit cards so I'm not sure why people are complaining about that. I highly recommend this location.

As a professional I travel extensively and I am a very frequent Avis renter…read more This is a local location I've had to use since my personal vehicle was in an accident. I chose this Avis, and I had this rental for almost a full month. The staff was indifferent, and not quite capable of demonstrating the appreciation of the business with a kind "Thank you"or "Have a nice day". She handed me my receipt and assumed that I knew our transaction was complete. As I stood waiting for a document to sign, she says "We're done". Not the kind of service that gets high ratings. The car did what it needed to do.

They told me my car was fixable and after doing an estimate for what should be 5-6k$, they…read moreestimated 10k$ and my car was deemed a total loss. There is also a mechanic there named Chris who told me to grab things that I needed out of the car but failed to tell me that I had to grab EVERYTHING and clean the car out so they could work on it. I also personally witnessed this same mechanic treat the receptionists poorly, speaking to them like they are stupid and yelling at others in the back office so loudly that I could hear him in the waiting area. The receptionists are very nice and super friendly but the mechanics could do better at explaining where stuff is/how things work especially since they have a large lot. I don't normally write bad reviews, but this one is deserved, I do fear.

I have a experience with Conicelli Body shop in Conshohocken to tell. Let me know what you think…read more Dropped car off Mon evening for repair. Repair was replacing front bumper, and the sensors, etc, total $2,500 or so, not an extensive repair by any means. Ran over a large rock at 5 mph. Got first response via text, Wed evening. "This is X w/Conicelli. I just wanted to update you that your vehicle has been disassembled & there is a supplement for additional damage that was found upon disassembly. The insurance company has been contacted and we are just waiting on approval. I will send another update once the supplement has been approved." Next response Friday, here's response. "This is X/Conicelli. I just wanted to update you that the supplement has been approved, so now we are just waiting for the parts to arrive to release your vehicle back into production. I will send another update once the parts are received. My reply "X, the supplement was approved Wed morning the parts haven't arrived yet?" As I spoke with adjuster who approved supplement Wed first thing in morning. Conicelli reply " They are scheduled to arrive on Monday" No update from Friday, on Wed evening, I sent this. "X, is there any updates on the repair status or my car? I'm scheduled to go out of town Friday. Thank you." Response "This is X w/Conicelli. I just wanted to update you that your vehicle is finished in paint & is now in reassembly. Once it is finished in reassembly, it will need to be cleaned up & finalized. I will send another update once it is finished in reassembly. Thank you!!" Notice no mention of my statement I'll be going out of town Friday. Went Thurs evening to shop to retrieve ez-pass transponder. As I was leaving saw a car in lot that looked like mine. It appeared that nothing had been done. Office/lot closed, so I left. Fri morning I'm told it was ready to have bumper put back on, it's in reassembly. In speaking with a manager, he originally said car would be ready that afternoon, I told him that was unacceptable, and I wanted to take car at that moment, his response was we can't do that as its ready for reassembly, and he would have it done right away. Right away took about an hour and 15 minutes. So, from sometime Wed until Friday morning, nothing was done, according to their timeline. Was the car going to be ready Friday if I hadn't protested? Additional 3 days or so, over the weekend, insurance doesn't cover full cost of rental, therefore I would be out additional funds. I explained to the manager with the lack of timely updates, I feel as though they're hiding behind the text responses. Last 2 things. Upon receiving car and paperwork, manager said to me the timeline wasn't that far off. My response was it was still off!! Think about it, Wed sometime to Fri morning, nothing done. As manager and I started to go different ways he made a comment about the supplemental check. At that point the check hadn't been cut, however I paid for repair in full to be later reimbursed by insurance company, less deductible. Did car sit due to them waiting on supplemental check? You tell me! Reply "STOP" to cancel.

I had looked at a car online and came in the next day to take a closer look. One guy (I forgot his…read morename) gave me the best advice and information. I was pleased. He gave me detailed instruction on proper care, because this was my first car, and getting the car in my possession was cake. I had just gotten the keys and as soon as I go 3/4 a mile, the check gas light came on. They didn't put any gas in the tank and when I notified them they were embarrassed. Luckily they gave me a month free maintenance, although I wish it were like 3 months. A year later that cars engine died. And the car cost exactly how much a new engine would cost. Yes it is good service, yes it is easy to get a car. But I recommend you get the more expensive cars on the lot or go to a higher price dealer. I got exactly what I paid for. That car gave me problems and I was scared half the time I was driving it. But lesson learned, don't go for the cheapest and cutest car on the lot!!

From the owner: Romano Auto Rentals - Safe and Reliable Vehicles…read more- Reasonable Rates From $30.00 a day - Long Term Rate Discounts - Cash and Credit Card Deposits Accepted - Pick-Up and Delivery Service Available - Mid-Size Cars and MiniVans Available - Trucks Available with 48 hours notice

Latest update I was refunded my total transfer fee - Because of "Yelp" - the manager at this…read morelocation called me directly and everything worked out to my satisfaction - Therefore I would consider referring friends to this location - however to stress pay nooo fee's unless you are positive they have the car you want - and you have paperwork stating that. Their prices are very very fair

I Purchased a 2023 Dodge Charger from Enterprise Car Sales in Conshohocken Pa on Friday 3-21-25 and…read morethe whole Experience was made Easy and a Pleasant experience by Rachael Jacob the Sales Lady that took me through the whole process. After Having a Bad Experience at Another Enterprise Location this was the Complete Opposite that I couldn't be more Happy with. The Car was Super Clean from Top to Bottom . Tire Tread looked like New . Myself and my Son took the Car for a long Ride and we Visually Checked everything we could. It will be checked by my Mechanic before the 30 Day Return Policy is Up. If you want a Pleasant Experience in Purchasing A Used Car go See Miss Rachael Jacob at Enterprise Car Sales in 1207 west Ridge pike Conshohocken . Sincerely, Anthony Locchetto

I was very impressed with Colonial Liberty Limo's professional service and how easy they were to…read morework with from start to finish. **Booking Process** I requested a quote through their website and received a response within a few hours. They upgraded my reservation from a standard SUV to a luxury SUV at no additional cost. After collecting eight quotes for transportation from Philadelphia to Newark Airport, Colonial Liberty Limo was the most reasonable option--about $200 less than five of the other companies. I chose them based on their excellent recent reviews on both Yelp and Google. **Communication and Reliability** When I reserved the trip, they immediately sent a confirmation email. The day before and morning of our departure, they texted me updates confirming that our driver was en route. Our driver arrived 45 minutes early, which turned out to be perfect timing since I had underestimated how long it would take to get my family of four and six suitcases organized and loaded into the vehicle. **Service Quality** Our driver was polite, professional, and friendly throughout both legs of our journey. I felt completely safe, and we arrived at Newark Airport on time without any issues. For our return trip, the driver maintained constant communication about his location around the airport. Despite heavy traffic around Newark, picking up my family and luggage was effortless, and we arrived home safely, quickly, and comfortably. **Overall Experience** I highly recommend Colonial Liberty Limo and will definitely use their services for future transportation needs. Their combination of competitive pricing, reliable service, and professional drivers made our airport transfers stress-free and pleasant.

The best limo service in the area! The driver was courteous, efficient, and friendly. The drop…read moreoff and pick up at the NYC cruise port from North Wales went smoothly. They were constantly in contact with the driver's departure and arrival to our waiting points. We will definitely use Colonial in the future for all our transportation needs.

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am