I had a horrible experience at multiple Enterprise outlets this past weekend. To start, on Friday…read moreMarch 27, after arriving at 4::00pm to pickup my car the Covington location, I was told there were no SUV's available despite my reservation. They attempted to tell me they only had a Kia Soul available. Clearly 4 adults and 4 suitcases would not be acceptable. The staff then somehow located a jeep that apparently was just returned --which they gave us. I wish they had not!!! The jeep was clearly not inspected when it was returned. It was dirty and had issues. The first issue was that every 5 to 10 minutes an alarm would beep advising to "service" the air bag. That is a scary warning to see/hear when driving a family. That warning would then trigger the navigation screen to immediately advise that an emergency call could "not"go through. Clearly we were not making any emergency calls and that message was related to the air bag warning. The next day things got worse. After I had dropped my family off in Covington, I was driving the car in Conyers when the left front tire blew out. This was 2:40pm on Sunday March 30---having the car for less than 2 days of our 3 day rental. I then called enterprise support who called for a tow truck; advised me that given it would take 50 minutes, that I should leave the keys in the glovebox and they would call an Uber to take me to the Conyers Enterprise where I would get a replacement car. Here is where it gets even worse. First, enterprise gave the Uber driver the address of an Enterprise location that is no longer located there. I was left standing outside an abandoned facility. I again called enterprise support who proceeded to make me walk a 1/2 mile to where he said the Conyers enterprise was actually located. He directed me to a dentist office--I kid you not! So now he apologized and orders a second uber driver. I waited outside the dentist office for over 10 minutes for the uber driver to arrive. I finally got to the Conyers Enterprise between 3:45 and 4:00pm because of all the mistakes by Enterprise But did the Conyers Enterprise assist me? Not at all. Although they saw in there system that my rental was not drivable and was being towed, and I was sent to their facility to get a replacement, they would not give me one. They said they could not verify on their end that the car with the inoperable tire was yet towed. So they called someone to call a second tow company. Here is where the absurd becomes hysterical. Since the store was closing at 5:00pm and since it was 4:00pm and the tow was not going to be completed by 5;00pm, I was not going to get a replacement and had to leave by 5pm when they closed. Despite me pleading that I needed a replacement car to go pick up my family in Covington, the staff did not care at all. If fact, the gentleman I was working with showed distain and a complete lack of caring or empathy. Despite eating his pizza while talking to me, he refused to call anyone else at Enterprise to assist in getting me a car. He seemed to enjoy the fact that I was not going to get a replacement rental car. Having no options, I left the facility and had to arrange at my own cost to get my family and arranged transportation for the rest of my time from Sunday at 2:45pm to Monday at 8:00am I will be contesting the full costs of my rental and requesting compensation for my out of pocket transportation expenses This experience was utterly devastating from start to finish PG

This company is unethical and abuses their customers. I rented a car for a week and was trying to…read moreextend my rental. However during my rental week I had my wallet stolen and a replacement sent out to me. Enterprise told me that I would not be able to extend my rental and that I had to return the vehicle because they were not able to charge my card without it physically present. Fast forward a week I received my new card and noticed that Enterprise had charged my old car for the previous rental week + the additional 2 days at a higher rate than the weekly charge. I feel this is unfair because the reason they would not let me extend my rental to receive another weekly rate and now have ended up paying more than a 2 week rental charge for only a week and 2 days. The manager was very unforgiving and argumentative, not willing to discount or allow for any compromise even though I came back to rent another car for an entire month.

would highly recommend using Cole Auto Detailing as your go to detailer. He washed my Kia Optima…read morethat had been sitting out in the weather. It had mildew in it and the seats were disgusting. He did a great job and made it look brand new. He did it for a very reasonable price as well. Great value for my money!

The owners and staff of this shop are the best of the best. Fair prices (way below other estimates)…read moreand superior craftsmanship. Their work is amazing. Very female friendly shop too. I can't recommend them highly enough! Angela

Mike does great work, and he is fair. prices reflect his honesty and he is a great person to meet…read more give them a call before you go broke getting your insurance or non insurance repair work. Patrick C.

In 2020 we got exactly what the company told us what we were getting. We bought an engine there…read morefor a Mitsubishi Galant. It was well worth the price. We took it home and installed it. Was one of the BEST decisions ever made. Will buy from them again and again. Wonderful folks, very nice customer service and very helpful.

I'm not at all pleased with Trust Capital Automotive, I totally was ripped off at this…read moreestablishment. I seen them on Facebook market selling parts to cars. There was a car they had with the same make in model but not year , I ask the manager/Owner Aaron Lane if he knew if the car was compatible with mine before purchasing because if there not I DONT want it. He assure me it was in said he looked it up himself When I arrived he insisted the car was compatible he EVEN HAD His mechanic come to reassure me it was compatible in that it would work !!!! NOT only did it not work !!! But I bought a fender that wasn't even compatible door handles that look like were glued a head light that's not compatible.. I told him later that day that these items were not matching up correctly he told me that he can see about about other items I might be interested in to switch out .. long story short he didn't say anything to me back after that not followed up or anything . I went there to only be able to switch out the wrong headlight for donut not even a tire or a rim ... I definitely don't have extra money to give out...

This location is in serious trouble. Over 2/3 of the vacuum lines are missing. The staff must…read moreknow it doesn't matter. Trash cans are covered with no bags. Go to the Loganville location!

The brushes on the driver's side dont even work, half a wash, still full price, they dont care…read more Wont be back.

sold me a 6000 dollar car when it was only worth 2000, i've put 16000 dollars into this car to fix…read moreit. came with a cracked head gasket, all 4 motor mounts gone, transmission fluid was absolutely disgusting, radiator busted after i put maybe 20 miles on it. had to replace all 4 ignition coils because they all ended up misfiring. they said they don't do warranty because nobody gets it anyway, NO YOU SCAM AND GIVE PEOPLE SHIT CARS. if i could give them no stars i would I HATE THIS PLACE WITH EVERY FIBER OF MY BEING

Good People!!!!! Good Cars!!!!!!!!!…read moreG.O.A.T!!!!!!!!!!!!!! Buy Here!!!!!!!!!!! I would recommend this place to everyone who wants to buy an affordable car!!!!!!!!!!!!

Very wonderful service! Owner was very knowledgeable about how long it would take to get me to my…read moredestination & the rate was very fair, especially after riding in a newer, exceptionally clean van. He arrived early to pick me up, was very respectful, clean & nicely dressed, knew his way around very well, & got me to my destination early & even loaded & unloaded my baggage! All I can say is this business is exactly what it says it is...Fast, friendly, & professional! This will definately be my go to service for all my traveling needs! Thanks Eddy!

From the owner: Eddy's Prestige Transportation is proud to offer a variety of ground passenger transportation needs…read morefor any occasion. Whether you need transportation to or from airport, corporate events, weddings, corporate contracts, or just around town, we can get you there in a fast, friendly, and professional manner! Call us today!