I was having service done on a company vehicle and needed a rental made reservation and Lara…read more,Brandon, and Leila were or great help and helped me and on top of all of that they were friendly to me and I appreciate the wonderful customer service I have been using the deer park location often being it's near my place of business but I had to just say thankyou for accommodating me and even going as far switching out vehicles when needed I rent from enterprise all the time and I appreciate the kindness I've received for years out of this deer park location and the staff there now just still as friendly and helpful as always thankyou be back soon

I called for hours, they leave you on hold forever, then hang up. This went on for two hours. I…read morego to the place for my rental in person. No available cars. Sales rep was extremely nasty!!!! A family member of mine had a horrible time with them as well. The worst service!!! The female sales girl was horrible with her nasty attitude!!!! Never again. I will let anyone know not to deal with them.

I never leave bad reviews, bc yes sometimes things happen. But the way this was handled was…read morehorrible. We booked our car well over a month in advance. We arrived to pick up the car first thing in the am after a nearly hour drive , only to be told "oops.. sorry your car is not here and won't be here . And oops nothing you can do other than sit here and wait for a back up car to arrive. A back up car that we had no choice but to take ! We waited apx 2hours for this car to show up. We returned it next day full tank of gas, still angry for the way things were handled. Surely we would get a discount ? We were offered 75 dollars!!!! And on the way out reminded that we should come back for Father's Day rental? Not a care in the world for what happened. Oh and we only got 64 dollars back not 75. Just Don't do it!

Trash place, no deals, every bit of info on website is incorrect, they false advertise to get you…read moreto come in, its all unprofessional, ghetto car rental spot, better off dealing with ANYBODY else, they claim to offer insurance but they do not, a rental place with no purchasable insurance, won't be doing business with them again, send my refund.

I was able to rent a car while mine was being repaired locally. All encounters with staff was…read morepleasant. A busy location but that I got a car the same day and the wait time was very reasonable. Kudos to Caesar,Anissa(hope I have the right spelling) and Rafeed. The day I returned the car was not only processed quickly, I was able to get a lift from Rafeed to my repair shop (less than 10 min away from Hertz)which I felt was very generous. I would rent from this location again, especially due to its proximity to where I live.

Absolutely 0 stars! Horrible customer service, 2 lazy individuals who don't want to bother to do…read moretheir jobs that's how I see it. I made a reservation online and arrived for pickup, with a parking lot full of cars, this lazy little man is gonna tell me they don't have any cars available but they're expecting back some today that's why I was able to make the reservation, ok cool. I waited around for a bit trying to figure something else out and 2 cars were returned, I went in and asked if I can get one of the returned cars he's gonna tell me no they're unable to use that car, only to see them give it to the next person that walked in. Maybe it's because I'm black, that's the only explanation.

I'm going to go AGAINST everything NEGATIVE I'm seeing here and give this location a GREAT rating,…read moreESPECIALLY considering a couple of "special" circumstances: A) I wasn't trusting the WIDE range of rates I was seeing online, so I actually went in to a Budget/Avis office where I live in Ohio and made my reservation there, and B) the people who were ahead of me when I went to pick up the car were such RAGING a-holes (welcome back to L.I., sucka!!) that I felt incredibly sorry for the lone attendant at the counter, treated him like a HUMAN BEING, and got quick, friendly, attentive service from him. Five stars in my book... I understand THINGS happen, but what's the sense of cursing out the poor manager (?) and announcing to the entire UNIVERSE how unhappy you are with your car, Budget RAC, situation, and life in general??? Yes, they had issues with their car, as apparently quite a few Budget reviewers in this area seem to have had, but why be an EXTREME jerk about it to someone who's only trying to help you out?? After the SAGA ended (if I were the manager, I might have called the cops on those people, they were AWFUL, waaaaay over the top!!) I got my keys, a quick intro to the car, and was on my way. EXCELLENT price for a weekend rate on a large, three-row SUV, btw, and the return (noon on Sunday) was just as quick and easy as Friday had been. Great rates (compared to airport/online "deals," friendly, patient service, convenient hours... I'm happy!! Don't let the negative reviews scare you away!!

Absolutely the worse. We rented at JFK and it was all downhill including customer service. The car…read morereeked of tobacco smoke, the windows were all streaked and the visor fell out and hit me in the head while driving. Best part you want to know? They're charging us for the visor and refuse to drop it. I would never ever rent from Budget again anyplace anywhere anytime. The car literally stank and the workers at JFK were not rude because they were on their cell phones! OMG I still can't believe how bad it is dealing with their corporation. They really deserve minus stars.

Booked last minute car service due to day of family arriving I was sick. I provided flight number…read moreand the car service was there early as their flight was coming in 40 minutes early. Inwas grateful for their high quality service as I usually would pick up family and felt bad I couldn't.

Fantastic car service, I live in Long Island and my mom had to have an eye surgery procedure in…read moreManhattan, I don't drive in Manhattan, well I found All Island and Sid, he is awesome to deal with very accommodating, great communication, texts and calls, and of course was on time, she came home the same day, so I needed him to pick us up as well, which Sid did, I highly recommend All Island, again Great Car Service, and I will be using them again we have 2 more follow ups/procedures in the city. I'm sure everyone there is wonderful but I delt with Sid, just sayin.

we rent with stacey and lily B rentals every summer when we spend 2 weeks in east hampton. we pick…read moreup the car at ISP and return there as well. stacey is always prompt and reasonable with pricing. great at communicating and always takes great care of our family. we have rented from him for the past 3 years and will continue to do so for our summer travels.

Recently had the pleasure of doing business with Stacey and Lily B. You just can't say enough about…read morea company that says what it does and does what it says. They don't just talk the talk as most companies do. They walk the walk. Stacey has a calm demeanor that sets the tone for an excellent experience. Travel can be hectic. Having a confident, assured and easy going transportation provider who keeps their word is key. Thank you to Stacey and Lily B for making my trip stress free and enjoyable. Class act! 100%

Giovanni Cartisano at the West Islip Enterprise is an excellent representative who was able to…read moreremedy a potential problem with our rental and made every effort to make things right/safe. Thanks for being an outstanding representative for your company. Will recommend to everyone who has car rental needs.

Called three times. All three times someone picks up the phone & places me on a long hold. No…read moregreeting, no nothing. Can I go in person for assistance? Sure. But the constant hanging up on me left a bad impression.

I booked online. I went at my time of pick up. They gave me the keys. Tell me where the car was and…read moreI was off very quick easy process.

At PBI airport waiting 45 minutes for a car that still has not arrived. DO NOT RENT FROM BUDGET…read more they are the worst.

These guys are definitely ELITE at what they do. Attention to detail was precise. Car looked like…read moreit rolled off the assembly line. I received a wide array of services from flatbed towing to ceramic detailing to wheel curb rash repair. No need to worry about leaving your car in their hands.

Best Autobody Shop Ive ever dealt with. Omar is amazing and super easy to work with. My car looked…read morebetter than when I bought it!! I recommend 100%.