Four Lane Auto Rental is my goto for when we fly our Mooney into Foley, Alabama for a beach…read moregetaway. I've never had a rental experience so smooth and pleasant as I do when them. Love 4-Lane!

The lady whom sells the cars came up to me smoking a cigarette and then when asking about buying a…read morecar and asking about how they do things she mumbled and was very rude. I have never experienced this at a place ur trying to give them your business especially in sales. It was mind blowing and crazy she walk up to me while actively smoking a cigarette with my child with me whom HATES to be around cigarettes. So unprofessional and will never go back nor recommend this place to anyone. I will be sure to warn EVERYONE I know to stay far far far away from this place for sure!!!!! They lost a great customer and whom was willing to give them tons of business. I was looking to buy 3 cars at the time. I only gave them 1 star bc I could t leave none or I would have

I would give this location a negative five stars if possible. Be very cautious when renting a…read morevehicle here. There is one employee who adds extra items to the rental agreement without asking--such as fuel charges and insurance. This behavior feels dishonest and unprofessional, and his attitude is unpleasant. He seems intent on increasing the total cost of the rental in any way he can. Additionally, the vehicles aren't inspected before customers leave, and they are often not clean.

I made a reservation two weeks in advance. Fifteen minutes before closing, the day before the…read morerental, Lindy called and said they didn't have a car for me. I called back and nobody answered. I called the following day and was put on hold for 35 minutes. I gave up and literally went to Enterprise, right across the street. Even short notice, Enterprise got me on the road. Sadly, this is the second time this same Hertz office cancelled on me the day before my pickup. If you want to scramble for a solution last minute and risk your plans, go ahead. I would recommend someone besides Hertz.

Everything! The team at the Hwy 98 store are phenomenal. Zeke, Davis, Ashley and George are all…read morefriendly and attentive. Willing to work with you however they can!

Rent cars weekly and this is absolutely as bad as it gets! Terrible customer service and poor…read moreattitudes. Advance check in 10 hours before arrival only to start rental process basically from the beginning. Car not ready. Car not washed. Can't return car after hours period! Goodbye Enterprise!

Robert responded to my inquiry quickly and was willing to work with me on my transportation issuesread more

Robert has proven to be dependable, and trustworthy to give one the best, most safe, prompt service…read moreever. Friendly, reliable and keeps in communication before each pick up. He will roll with changes in flights and schedules as once happened to me and he quickly adapted to travel to another airport! So delighted to have this kind of service in Baldwin County. He will always be the one I call for shuttle service. A really nice man who is well travelled himself. very informed about travelling.

I cannot recommend Mr. Harris enough! My Forester was way overdue for a good cleaning and I…read moresincerely believed it would be impossible to remove some stains from the seats. I am overwhelmed with excitement and gratitude that he was able to remove years-old chocolate milk and ketchup stains! High accolades for Darwin Harris Auto Detailing!!! Thank you!

Great job on my car when I sent my daughter up there with it. He treated her professionally and…read moredidn't oversell her.

First of All, Briana gets it done. Whatever the issue, she…read morefigures it out and it as kind as she can be when listening to the numerous complaining from customers. Most are inconsequential but some are valid. She just figures it out and that is a GREAT manager.

I don't understand. Why do they have so few cars? Why do they have so few employees? Why do they…read morehave 6 chairs in the waiting area when there's 14 people waiting for a vehicle? It's ALWAYS the same story. "Plz come in early so we can get you out by noon" "Oh we're sooo sorry,we have no vehicles right now" ‍ What???!!!

On my vacation trip from Atlanta to Gulf Shores, AL my car broke down. Luckily I was able to make…read moreit to a gas station about 10 miles from Daphne, AL. AAA came out and said the alternator had gone out. Being about an hour from my hotel, I had to get the car towed and find a rental...quick. Enterprise in Daphne was the closest, but they closed in about 30 minutes. I quickly made a reservation, called an Uber, and got to Enterprise just before they closed! Ryan, who still had his hands full with people in front of me, was incredibly patient and professional. Ryan empathized with my situation and was a real lifesaver in getting me into a rental and on my way. I can't say enough about Ryan, from his great attitude to his gracious professionalism. If you are in the area and need a rental, please give him a call. You'll be glad you did!

Ryan and his team are always great! So kind and very professional! I rent here often for work, and…read morethey always get me in and out quickly! I give the guys at the Daphne location 5 STARS for their excellent customer service. Giving 4 stars as a whole because I really wish there was a drop box option. It's an inconvenience for the customer not having one when you are traveling back from work afterhours, and the closest one with a drop box is at the airport in Mobile, AL which is 45+ minutes away. I'm hopeful Enterprise will soon be able to accommodate those on this side of the bay that need to return a car afterhours by bringing the drop box back!

Recently bought a suv from George " the owner" was able to drive it for four days until it broke…read moredown. The salesman was nothing short of being rude I guess that's how that business is ran. anyways was told no warranty. finally got in touch with George and he told me would spend a few hundred dollars to fix it but never answered his phone after. Since that conversation I have spent 1300 dollars to get the Suv running again. I say this with every bone in my body DO NOT BUY A VEHICLE FROM HIM!!!! his Restaurant " Los Tacos" may have good food but his car lot is straight Garbage!!!!

If it was possible to give negative stars I would. This place is a joke. We purchased a vehicle…read morefrom Golden Auto Sales in March 2024 (the only reason we bought it was because it was sold with a warranty). We took the truck to the repair shop in April 2024 a few short weeks after the purchase with transmission issues and a leak on the rear wheel seals. When taken to the shop they contacted the dealership as well as the warranty company for the ok to repair. Undenounced to us the warranty company comes down not once but twice to look the truck over and denies the repairs due to the vehicle being altered (it was bought with a lift and tires from the dealership). Between the warranty company and the dealership they decided to VOID the warranty and leave my truck unfixed with a bill owed for the diagnostics they performed for the warranty. We called the warranty company and the dealership to see what could be done and all they can do is blame each other as to whos fault it is. The dealership was contacted and asked if we could simply bring the truck back and get a refund the owner proceeded to cuss my husband and tell him he was not going to help fix the truck nor was he going to refund the money for the truck and hung up on him. Now we are stuck with a bill from the shop and a truck that is not fixed but we are still liable for the note each month. Do not buy from this company they are very dishonest people.

My AC went out in my car, and Adam offered to come look at it for me. He was able to find the issue…read moreand fix it same day, and was VERY reasonably price! Adam was quick, friendly, patient, and communicative.

Great communicator. Stayed in touch. Showed up as expected. Checked in the night before. Very…read moreefficient, personable and knowledgeable. Will definitely use again

Pam takes care of passengers! Plenty of room and lights and music available. Good times.read more

Our cab took us to the Gulf Shores International Airport. Our "cab " was very clean and the driver…read moreKris was prompt-the music was good! our driver Kris on the other hand was rude-did not help us -5 women 60 years plus with heavy luggage! we all struggled to get our luggage up the stairs and he just sat there.