Provided a car quickly and efficiently. When a small problem arose with the car, they replaced it…read morewith an upgrade. Location is conveniently located near interstate. Friendly staff

Got a car rental due to an accident. When I spoke with the national line to make the appointment I…read morewas told I would need to "call and remind them" on the morning I was scheduled. I asked why, didn't we just schedule a pickup? I was told Enterprise policy was that I was to call the morning g if to remind them. Wow. This company has that kind of policy??? Makes no sense.

Bought a car here for my grandmother. They were great with her. Made sure the car we chose worked…read morewell for her. We're sensitive to my budget. Got more than I expected for a very reasonable price. I wholeheartedly recommend the staff at Roberts Brothers.

My fiancé was driving out of Owensboro and had rented a car through this enterprise location. The…read morecar wasn't ready at the time of pickup but they offered him a free upgrade and pickup from the Airbnb. Henry and Tanner were very helpful and commutative with him which made the delay more bearable. I wish they hadn't put him in a car that smelled of cigarette smoke but I can appreciate their customer service. For next time I would hope they would give the fresher car. Overall, a fine experience.

Attempted to rent a vehicle as a walk-in customer, but received extremely unprofessional customer…read moreservice and attempts to downgrade agreed reservation. 1. I stated needed a rental that would hold two car seats, they offered a compact or midsize 2. I needed to drop off the rental at a different location, front desk informed me I could not do that in person, must do online 3. They told me there was no wifi in the office 4. I used my phone to make a reservation, showed them the reservation. They informed me there were no cars available, but offered no options 5. I asked about other locations, or upgrading to something that could hold 2 car seats. They spent 5 mins in their manager's office, then manager and front desk told me there were no vehicles avail. 6. I repeated all to manager, stated I'd only done everything asked to do by front desk. Manager offered larger vehicle, I said only if 2 car seats and if same price due to shenanigans of past 30 mins, manager said they would need to check it in 7. After 10 mins, manager came back with different, smaller vehicle than ever talked about - would not hold 2 car seats. After asking manager what they thought they were doing, it could not hold 2 car seats, they stated I could upgrade for more money and would take more time. 8. I left with my travel plans shattered

DONT USE THEM. Moving is expensive. Nothing about it is easy. My best friend and her sister are…read moremoving from Indiana to Texas. They trusted Budget Trucks to be a reliable source to get them there. Behold, the truck broke down in KENTUCKY. When they called Budget Trucks. Their response was "The only way you aren't going to pay for a hotel.. is if you sleep in the truck" Well If I'm not mistaken you have ONE MAJOR RESPONSIBILITY. To make sure people can safely travel using your Trucks. Make sure you actually check on the Trucks before sending a family off in them. I have a 7 month old and I would hate to be in her shoes! I will NEVER use Budget Trucks and make sure I warn everyone I come in contact with that is moving not to either.

Very friendly owners. Not sure on the pricing as I used them just as the drop off.read more

Pushy af.. literally tried to back me in a corner to buy a car. even was gonna let me drive it off…read morethe lot without insurance. Didn't feel comfortable doing it and told them I'll wait til Monday to do everything at once then got attitude from everyone in the office..

Car-Mart in Owensboro helped me tremendously with choosing my next car and working with me for a…read moreprice that is affordable for me. With the year we had in 2020, it's nice to know some people/companies are still willing to work with you to help get what you need

I've been going to this mechanic for over a year and he always has my back. If I have an event or…read moresomething planned he tries to squeeze me in the best he can. He always gets the parts that will last. He's up front about his opinion on the car and if it will make a trip and he will explain to you what is wrong with the vehicle before you leave his premises. He is friendly and his prices are really good in my opinion. I honestly don't trust anyone else with my car.

Great experience! Solid people. .read more

Under new management. Such a good place to buy from now. Quick process, and honest group. They'll…read moretake the time to answer your questions, and help you every step of the way.

Went in for an alignment and they took my truck joyriding all over town without my approval. Very…read moreunhappy and will not return. Would not recommend.

It's been almost a year since my Toyota Camry has been in the shop here, but I still think about…read morethe service I received every time I get in it to drive. I went in to get a quote for a torque converter replacement and spoke to the owner or manager (I'm not sure which). He seemed extremely trustworthy and knowledgeable. He even told me his entire family has driven Camry's and he's very familiar with them. I already had a diagnostic for the torque converter from Don Moore, but he'd never heard of Camry's having torque converter issues, so he did some quick research on an online vehicle forum, and was surprised to see a few others with the same issue. He wanted one of his technicians to run their own diagnostic to be sure before completing such a big, mechanical job as such. The diagnostic costed over $100, and they confirmed the issue with the torque converter. The quote came out to $1000. Once I decided to do the repair through Fast Lane, we got my car scheduled, I dropped it off on Sunday evening, and they told me I'd have it back in my possession before Thanksgiving that following Thursday. Come Thanksgiving Day, I still hadn't heard from them, so I called on Friday and asked for an update. I was told the technician was running behind, but he planned to stay late that day, Friday, to have it finished up for me to pickup Saturday morning. I call Saturday morning, the car still isn't ready to be picked up because they'd like to cold start and test drive it. They're closed on Sundays, meaning I wouldn't be able to pick it up until Monday. At this point, I was irritated, but hoping the wait would mean a job well done. Monday rolls around, guess whose car STILL wasn't ready! Tuesday, they finally give me a call saying it's ready for pickup. I couldn't go then, so Wednesday morning, I got up and went straight there. As soon as I put my hand on my gear shifter, I realized it was bent. Yes, bent. It wasn't like that when I dropped it off, but I thought okay I guess? But, when I tried to shift into reverse, the shifter got "stuck" almost, and wouldn't move further. I would've had to tug it with my entire arm strength, which most likely would've snapped it in half. I never had any previous issues with the gear shifter, in the slightest, until my car was under Fast Lane's care. I put the vehicle right back into park and walked my ass right back inside. I let the receptionist know my concern, and she had the technician go take another look. I kid you not, he "resolved" the problem in a matter of 3 minutes, handed me my keys, and assured me everything was fine, I would just have to pull a little. I didn't leave my car in that condition, so I truly don't understand in what world, why I picked it up in that condition, unless the technician did something wrong. Not only that, but my gear shifter is VERY clearly BENT. Every time I move the gear shifter now, I have to use much more force than before, and the wiring underneath sounds like it's tugging or rubbing very tightly against something. I'm not the technician, so hell, I don't know. I do it's extremely frustrating and disappointing, and I will never, ever bring a vehicle of mine to this shop again, nor will I recommended it to anybody. To charge people thousands of dollars and lead them to believe their vehicle will be in good care, you should be ashamed when your business fails to do their part. Spend the extra couple hundred to have the dealerships do your repair work. I promise you the headaches and run-a-rounds are not worth your time or money.