This location is not just a single truck company but actually rents out trucks for multiple…read morecompanies. You think that working with multiple companies they would learn some type of professionalism but don't expect that. I made an appointment with the budget website and it said this place closed at 6. My appointment was for 5:30 since that was the only time I could go (right after work). After I get there, no one is available. I even see the hours for one of the services held at that location printed on the window (which said they closed at 6). After hectically trying to call everyone I could to resolve it since I needed to get the truck that day, I eventually gave up on them and went with uhaul since everyone with them and budget simply deferred responsibility of the issue. Avoid working with these people if you can because customer service is no really a concern of theirs.

Nextcar. Lisa is wonderful. She has helped me both times I…read moreneeded a rental. I highly recommend this business.

From the owner: NextCar offers convenient car rentals in Port Jervis on East Main Street near US-6 and the Delaware…read moreRiver. This location provides easy access to I-84 for routes into New York and Pennsylvania. Choose from a wide selection of vehicles with flexible rental options, competitive rates, and reliable service for navigating Port Jervis, Middletown, and surrounding Hudson Valley destinations with comfort and ease.

Great staff... easy to rent…read more I have booked 5 seater SUV for weekend 5/18. One good thing enterprise do is pick up and drop off their customers. Otherwise, it is hassle how to pick up the car. Staff picked me up 845 in the morning. They ll call you after reaching. I came to pick up my car and Nicole Vaz attended me. I declined the insurance, she did emphasize but never forced me to take their insurance. I got ford explorer, though I have booked 5 seater SUV but they gave me this 7 seater and said this is a standard size. I did not mind, little did I know I 'll be hit by car's mileage. I drove and come back from Niagara Falls and it was app 800 miles and I spent $95 over gas. When I was returning the car, I mentioned this to Nicole Vaz and she discounted $10 in my total bill. Not sure this was enough, but she listened and took some action, that was good for me. She also matched fuel and gave some voucher for next booking. Few things- 1- They should keep transponder (EZ pass) in their car. I had to choose a different route for Niagara due to this. Currently, they don't provide EZ Pass. 2- I left my keys at the time of pick up and called them to keep it safe. I got my keys while returning ( these are small things but eventually these becomes a big problem when staff do not pay attention) 3- They don't provide paper receipt now. They are paperless they send you rental agreement and receipt through email. Great thing 4- Their Pick Up and Drop off facility. It's great. I would recommend this and I am again going to use their service on Wednesday.

The worst enterprise location in the area. Never have cars available even if booked weeks in…read moreadvance. Management couldn't give 2 sh*ts. Use Morristown location, excellent customer servics. Avoid Parsippany like the plague. *edit*. Tried contacting customer service as requested. No way to send message then live chat: Chat is currently unavailable. Please try again during our chat operating hours of 8:00 AM - 5:00 PM Central, Monday - Friday or refer to our Contact Us page for other methods of reaching us. Could I change to zero stars now?

My classic car has been out of commission all summer. I come out here from the city and rent here…read morefor competitive pricing. Both experiences have been fantastic. First time my SUV wasn't back, so hooked me up with an upgrade for no additional charge. In and out efficiently, friendly and helpful staff. All around great experience. Will be back. Thank you!

I've always had a good experience prior to this past rental. This was a terrible experience and if…read moreI never see enterprise again, I'll be happy. This went through my insurance company. I had to keep filling the right passenger tire with air - so much so that I ended up buying an air compressor to fill the tire. When I called to swap out the car, they didn't have one and were supposed to call me back - that never happened. I finally had to call and they swapped it out after two weeks. Their answer? Oh you could have come here every day and we would have filled it up for free. Right. I'm supposed to drive to their location from wherever I am to fill up a tire? I don't think so. They never offered to change the tire - nothing. It was an unsafe situation to which there was no urgency on their part. I was promised the car had Carplay, which I use for navigation. I travel at night quite a bit and need navigation. Carplay rarely worked - I informed them of that issue when I called to tell them about the tire - no one cared. In the meantime, my insurance company was paying for this car and I had to pay an additional $500 due to the body shop keeping my car longer than anticipated. The final insult was charging me $5 for bringing the car back just a tad short. When I brought back the car to be swapped out, it was over the amount I had taken it out at. Did I receive a refund? Absolutely not! All in all, this was a TERRIBLE experience! I will never recommend Enterprise in Ridgewood NJ and will not use them again.

I am so dissatisfied and disappointed in your company and in your representatives. The man who was…read moreworking at the hertz rent a car on 1560a Teaneck Road, Ramen Leath, behaved in such a nasty manner to us. Actually, from the very beginning, he gave us the feeling that he didn't want to be bothered with us. I was shocked at his attitude and had expected to be treated as an equal customer. His customer service was appalling and disappointing. I had expected your employees to be there to try to assist the customers , and was mistaken to think they were on a high level. There was a problem with our order. He showed us his computer screen and that it said there that our order had been cancelled, yet we had a confirmation number and had not cancelled. I understand that mistakes can happen. So, we called Expedia and they asked to speak to him. He was actually outrightly obnoxious when speaking to the Expedia representative, who was trying to find out what had happened and to help with a solution. He did not want to help in any way. Why not? Isn't that his job? Doesn't hertz want us to use its services? We really felt that he was genuinely enjoying giving us a hard time and not trying to assist. I can't understand it. Why? We were very upset and chose to use another company. We got a car from Avis right away. I have no interest in using your services, but I demand an explanation for this kind of behavior!!!

Rented me a brand new truck for a discounted price. Place is not to busy even though they shut down…read morethe office in Teaneck.

Star car is amazing! Very friendly staff. My whole family uses them. I brought my car in because…read moresomeone punched in my rear quarter panel. They gave me my car back better then new. Clean, washed and everything. I almost thought they gave me a brand new car.

Great people at Star Car. I took my Hyundai Elantra there to get a "patch" job on my front bumper…read moreand they did an amazing job and kept to the original price despite it sounding like more work was needed that we thought. Many thanks to Bobby & crew. Fred Pursino

I both dropped off a car from here and then later picked up a car from here. Both times, the…read moretransactions were relatively quick and fuss-free. They don't have many cars at this location but it is very convenient to me because I can access Metro North before or after renting. Both cars were clean and full of gas and paperwork was processed quickly. The Budget (and Avis) counter is on the same level as the Metro ticket counters, just across the way past the bus area.

Not sure why these reviews are not great. I rented a cargo van last August and Tarique ( not sure…read moreof spelling ) was great. Courteous helpful and got a great rate. Truck was there clean and ready to go and what impressed me most was that I was in and out in 15min. Usually these things take forever. Key drop just as easy on return no additional charges. I called to rent it again he is still there and so far all smooth. Other reviews must be a different employee.

Kind and friendly staff. They will go out of their way to help and accommodate you. I have…read morerented from 20+ Hertz dealers around the country and this one certainly stands out. Bravo!