My husband I are were visiting from the states and booked Sergio for airport transfers. He was on…read moretime, professional and super knowledgeable! We ended up also booking him for a wine tour as we wanted to see more of Chile and trusted him. We are not fluent in Spanish and Sergio really helped us a lot on bookings, translations and advice. We will totally use Sergio again and highly recommend him!

Horrible car service. Specifically booked a large 7 person Mercedes van, and Sergio showed up in a…read moresmall suv. Could not fit the people or bags, and had to find other transportation last minute which was stressful when traveling. I would not do business with Sergio.

If you plan to visit both Argentina and Chile, LYS is a very worthwhile way to handle the rental…read morecar challenge. We booked two 4wd SUVs for our group of 8 people with Andres Gabor at LYS and Andres made it very easy. Mitta and Europcar websites are pretty much impossible to negotiate if you plan to drive between Chile and Argentina and back. Andres handles your multi-country paperwork which will be ready and understood by the car rental company when you arrive. Consider LYS as your concierge agent. Before and during your trip, Andres is also available 24/7 by WhatsApp to answer travel and route questions. (this is really useful) If you are just visiting Chile and plan to stay in-country, you could do it on your own if you are confident with your Spanish reading. Recommendation: Buy Airalo Chile and Argentina SIMs for data during your trip then use WhatsApp. Most hotels and businesses rely on WhatsApp and it is a great way to stay connected.

All that Andres is doing is passing you off to one of his employees and booking you a car through…read moreEuropcar. He doesn't explain that to you until you have paid him. He's a con. I paid him roughly 160 US because I had never rented a car in Chile and wanted the process to be more smooth and have the 24/7 help. He did not answer when my vehicle was sabotaged, which voided the whole reason that I booked through him. When I reached out to request a refund he very kindly told me that I was on my own. Don't make the same mistake that I made. Just book the car through europcar yourself. Avis and Budget also operate here if you want to use an English speaking 24/7 support service. By the way I don't write reviews and I gave Andres the opportunity to fix this. Attached is an example of an email his company sent me. Absolutely ridiculous to pay for someone who has so many technical difficulties. He also sent me a photo of WhatsApp to try to con me into believing that he had no missed calls from me... (for reference you can delete missed calls on WhatsApp and he is a conman)

Excellent service, flexibility and good cars. Staff are very friendly. Prices are competitive in…read morethe lower range. I recommend this local agency.

Very reasonable rental prices and friendly staff! I will rent again when I return to Santiago…read more ¡Precios de alquiler muy razonables y personal amable! Volveré a alquilar con ellos cuando regrese a Santiago.

We rented a campervan with Mauro and very highly satisfied. This is really a nice way to get to…read moreknow Chile, we stayed at the nicest spots. The campervan was fully equipped and in good condition. We had a small Chevrolet camper which was very handy to drive - and it did not cause big attention as it is a common vehicle here in Chile. Mauro provided us with recommendations on where to go, and was very responsive when we had further questions during the trip. He was very flexible when we handed in the campervan, as we had forgotten to buy gasoline, he did not charge us extra. Thanks and "hasta la próxima"!

There is a big story involved that I am trying to settle with the owner and I will report back but…read morebuyer beware.