Usually reliable but not on Memorial Day weekend. Reserved a car for the kinder price, only to…read morearrive and be told they had NO cars...the smallest they could offer was a pickup. They left me stranded with no lift back...and with a bad taste in my mouth. After departing, the branch located a returned car and contacted me.

I have rented from the Enterprise Wayne PA location for 23 years. It's convenient and the staff…read moretypically friendly. Today my daughter rented from them(on my recommendation) and was given a car that was dirty and smelled of cigarettes. Perhaps this was an oversight. But with a lot full of cars she should have been offered a different car immediately and not asked to wait around for the vehicle to be cleaned. Taking advantage of a young woman and first time renter? Not impressed.

I had a really weird experience at this Avis - I would not recommend them overall. Avis and Budget…read moreare both run out of this same location, so I would beware because I'm guessing you might have a similar experience at Budget. [The Bad] * The location and exterior of the place is kind of odd - it reminded me vaguely of a trailer park, with the office building being one of those temporary building units. * One staff member was working at the location; when he is out to lunch... you're left standing outside in the summer heat, wondering when he'll be back. * When I went to drop off the car, I went to use the restroom and there was no toilet paper or paper towels. I told the employee on staff, and he kind of shrugged and didn't offer any alternative options. The reaction was, "Oh, yeah, I guess we're out." Doesn't seem to be a good way to run a business. [The Good] The redeeming factor was that - since you aren't near any train station and taxis are hard to come by - the employee drove me to one of the train station without expecting anything. There are a few other options in the area, and given the overall experience that I had, I would choose another option next time I'm back in town.

Believe the other 1 star reviews. These folks are completely unprofessional and do not understand…read morethe basics of customer service. I was charged refueling surcharge and other hidden surcharges after returning the car with a full tank. Once they have your signature and money ,there are no more discussions to work with you. Never had this sort of experience at other places. Avis is not to blame, but they should be held responsible for not training their employees to provide a consistent high level experience.

this rental was amazingly easy to pick up and drop off no issues…read more No hidden surprises or cost. i rented a Chrysler van for a week to NH. We had a great time with friends thank you Enterprise of K O P and Staff for a great ride. As well as great relaxing experience. Thank you Staff.

My sister and I took a trip for a week and we used enterprise in Souderton Pennsylvania. The…read moregentleman Kevin there was phenomenal. He was so accommodating and explain things thoroughly. He is the reason why we took another trip this year and used enterprise because he was there last year when we went away in August so thank you very much enterprise for a great employee and great customer service in Souderton, Pennsylvania.

I booked online for a conference my wife was going to in Boston and we decided to drive. We needed…read morea vehicle for the 5 days and got the week discount, which was great! Mike picked me up from my house and made the whole process incredibly smooth and easy. I am so grateful for his conversation and kindness during the process as well as the return. When returning my vehicle Mike super kind to offer me a ride back and Connor a new grad dropped me off. Wishing them the very best and look forward to renting again for our next trip! Thanks so much Mike!

We've now rented cars twice for family trips. (Our every day cars aren't big enough for the whole…read morefamily AND luggage on a long trip.) The team at the Bryn Mawr Enterprise have been extraordinarily helpful and gone out of their way to make sure we were able to travel comfortably. Hands down, Enterprise Bryn Mawr will be my source for local car rentals.

Rented a car from the Paoli, PA location for a 250-mile roundtrip to Washington, DC…read more First, Enterprise's website was much easier to use than three other well known rental companies. Second, they had cars available for the next day. Third, we got a free upgrade to a BMW X5 (we booked A4/3-series class), some leftover gas in it which was marked as empty, and a USB-C cable. Really streamlined process, got on the road in no time. Dropped the car off after hours with no issues. No bs in the receipt. Thanks for the great service!

I needed a car very last minute over a stressful Christmas week. Chris was so helpful and friendly…read moreand gave me a great deal on a vehicle. Every aspect of the car experience there was enjoyable and I will definitely use them in the future! Highly recommend!

I am a regular user of Hertz good membership and this is the location that I use for my pick up and…read moredrop offs. There is always one to two staff available at all times, they answer the phones promptly, and assist me with questions efficiently. I have a zero wait time when it comes to getting my car and I'm in and out with no issues. Great team effort at this Hertz!

Picked up a minivan for a trip. There was one worker there and a few people waiting. He was nice,…read morebut we did have to wait about 40 minutes to get our van and out the door. :/ The shop looks messy and uninviting. When I made the reservation on phone, they told me it was tax exempt (for my church), but when I arrived, they told me they didn't have that on file. Not necessarily this shop's fault, but the corporate system. That type of service is frustrating.

If I could give negative stars I would. This location should not be in business…read more This Russian speaking employee/owner could care less about customer service. He fabricates charges and my $54 cheap rental car ended up being $368. He basically has the attitude of his word against mine. DO NOT use this location. I called to dispute the crazy charges and he made up charges after the fact to charge me! He decided to charge me $176 per day on a vehicle that is the cheapest one they offered at $54 per day!! This is absolutely crazy and absurd. I have never had such a negative, corrupt experience. Seems like someone is needing money and running business extremely shady. DO NOT RENT from this location at the old Radisson Hotel by Valley Forge Casino. I would think the real owners of Budget would want to replace this guy or take the franchise from him. The worst experience ever. In complete shock. Had to dispute the charges with my bank.

In short, On our moving day, we left after 50 minutes with no truck available & we were later…read morecharged a $75 no-show fee (had to call CS for credit). + The best part of this Budget Truck Rental is its proximity to a fully stocked, Penske Truck rental that accepts walk-ins (thank goodness) + Pleasant staff: even in a pinch they were nice and tried to be helpful. - Hard to find: No signage & the shop is in the Radisson Hotel Lobby of the VF Casino. - Low Moving Truck Availability: We were intrigued by the super cheap rental price, reserved a 26 ft truck for our big move, and received two very cordial calls from corporate call center confirming our rental. However, when we showed up on moving day we were asked to wait 20 minutes for the manager who 'just stepped out', only for him to tell us 20 minutes later that there was no 26' truck available, only a 16 ft truck. He was helpful in calling other Budgets to check inventory, but when he hit a 2 hr perimeter, we moved on. - Silly "Reservation" policy: While you can reserve moving trucks from 16-26 ft for any date on the website, THIS DOES NOT RESERVE A TRUCK. Per Budget Policy, a rep checks truck availability in your area THE NIGHT BEFORE YOUR RENTAL and will call the night before if one is not available. We did not receive a call. With all the hassles of planning a move, not having a truck at the VERY LAST moment is a huge issue. Pay the extra $100 for a more reliable vendor. Also - one funny note: the glowing positive review is the manager of this location.

No hidden cost or surprises. Vehicle was pretty much similar to what was shown on the website. It…read morewas absolutely hassle free.

If it was possible to give negative stars I would. I had an 8am reservation. I arrived at 755am. I…read morewaited 20 minutes while they gave a car to someone not even old enough to rent a car. Then waited an hour while the representative tried to figure out how to to the paperwork. After an hour he told me they didn't have a car for me. I watched 3 other people get vehicles. I waited 3 hours. No manager has called me despite numerous attempts to get someone to address this issue.

We are incredibly grateful for the outstanding service we receive from Bargain Van in Brookhaven…read moreand Broomall. They make reserving vehicles quick and easy, and their team consistently goes above and beyond to accommodate the transportation needs of Delaware County Special Olympics. Most importantly, they provide safe, clean, and reliable vehicles, giving us peace of mind as we transport our athletes to practices, competitions, and events. Their professionalism, flexibility, and commitment to customer service make them a valued partner in helping our athletes succeed. Thank you, Bargain Van, for your continued support of Delaware County Special Olympics. We truly appreciate everything you do!

Absolutely fantastic. I made a reservation on the website. If you've ever tried to rent a van, it's…read morenot easy--even at the airport. Price was great, so I crossed my fingers. I went in on and everything was in order. The office wasn't posh, but it was clean. I was in-and-out in less than 10 minutes. Here's where it gets amazing. I was planning to take a sofa to my daughter in NC. When I got it loaded in the van, we found out that the sofa had mice ;( so I dumped the sofa at the curb and returned the van expecting to pay for one day per the rental agreement. No worries. When I got back and told about the sofa. He said no charge! Could not believe it. He was so nice. "There's no way I would charge you since you couldn't take your trip." I'll be back for sure!