As I leave a summation here of what our experience was at KC Dental Works, know that I share our…read morestory in hopes of protecting & sparing other families from the experience we went through. Also be aware that our case is not unique- we know other families treated by Dr. John Humphrey with very similar experiences: I have taken my kids to Dr. Humphrey for the entirety of their childhood lives (4 & 5yo). I followed the directions given by him- toothpaste recommendations, floss and even ozone therapies for my older child. He filled several cavities in my older child's mouth over the course of her 4th and 5th years (even re-did some because they fell out). In October of 2022, we went in for a routine cleaning and were told my oldest child (5yo) had two new cavities (we are on fillings number 6 & 7 at this point) and that he would see us back in 5 months (!) to fill them. Two weeks later, part of one of her teeth fell completely off. I texted the office immediately that evening and got a response in the morning from the front desk explaining that he didn't have time to see us for another 5 months, so we would have to go elsewhere. So, mortified that our "trusted" dentist wouldn't see my 5yo daughter with an urgent dental issue, I reached out to numerous pediatric dentists in the area and made appointments over the next several days. We then found out that Dr. Humphrey had missed NINE cavities in my child's mouth- nine. She was sitting there with 11 decaying teeth in her mouth and he was willing to have her wait 5 months before filling the two that he had found. All of the pediatric dentists that we consulted told me that they could see the cavities with the naked eye and only needed Xray's to view the extent of decay. Subsequent to Dr. Humphrey's expansive negligence, my 5yo daughter needed urgent oral surgery, requiring general anesthesia, 8 crowns and several fillings, amounting to $7,000+ worth of work. In addition, my younger child also had the beginnings of 4 cavities which were promptly and appropriately taken care of at our new dentist's office- 4 cavities that Dr. Humphrey did not find just two months prior. Once a child has a small amount of decay in their mouth it spreads like wildfire so you need an dentist who is thorough, discerning and proactive. Dr. John Humphrey is absent of any of these traits. Please take our traumatic experience and use it to guide you- don't leave your child's (or your own) mouth in the hands of KC Dental Works. I too thought I was doing the best thing, looking for a holistic dentist in Kansas City. But in doing so and trusting Dr. Humphrey, more damage has been caused than I could have ever imagined.

So, I decided to try KC Dental Works because I thought they had a bomb Instagram account. What can…read moreI say? I am a Millennial through and through. Not only is their social media on point, but it has been the most pleasant experience I have ever had at the dentist. Their office is so open and modern and clean. The entire staff is very welcoming and they offered me water or coffee to drink while I was waiting. Dr. Humphrey is super friendly and makes you feel very comfortable. He walked me through what work he would be doing and answered all of my questions. I also really appreciate that he takes a holistic/modern combo approach to his practice. He was super supportive of me removing my silver fillings, which some dentists may steer you away from. KC Dental Works also has some of the best technology in the city to safely remove amalgam fillings, from what I've been informed. They use several different techniques to ensure that no mercury enters your body from extraction, which is obviously appreciated! I live downtown but it is worth the drive to Lenexa to see this dentist!

I wish I would have checked the reviews first! I had my first appointment scheduled for this…read moremorning at 9:30am, I walked in and they had a lobby full of people who did not look happy. I was told that they were running behind and it would be at least 2 hours before I could get in. 2 HOURS! I immediately cancelled the appointment and walked out. Good job Aspen because you just lost a good customer...

Do not go to an Aspen facility for referral work. They force you to have xray when you are there…read morefor a specialist limited exam. They charge you for a full workup even though I wouldn't allow it. You have to pay upfront, I had full approval for a limited exam, but was charged for a new patient. Rotating specialist wrote something to effect that it was a limited exam, office would not honor billing correction. I even called a higher level of administration, to no avail. I suppose I should have gone to the state agency & reported their operating, billing & customer service policies. BEWARE! They may have some decent dentists, but they are a national or multi state corporate operation.

The dental service was great but that has nothing on their billing practice that are actual…read moreinsurance fraud in most states. They only send statements if you owe money. If they over charge you, you have to ask for your refund... they will not send a statement or a check... they "have way too many clients for that". Better check your eob... they probably have your money

No dentist that I've ever been to has ever done such a thorough job of explaining every step that…read morethey are taking and why they are doing it. They made me feel like I've been coming for years on my very first appointment. Would definitely recommend!

best dental cleaning i have ever had. got a quote for veneers (8 on top, 8 on bottom) and it seemed…read moreto be pretty expensive (~40k) but it may just be that they are the best in the area.

I had implantation at Gordon Dentistry. It went reasonably okay. But my bite is way off. I made an…read moreappointment and showed up on time. No one came out. No receptionist was there, nor dental assistant (S). I don't recommend this place.

If you've ever experienced dental trauma the kind that leaves you feeling embarrassed, broke, and…read morehonestly a little broken then you understand how hard it is to trust again. That was me. After another dentist destroyed my smile and exhausted my insurance benefits, I was left feeling discarded and financially defeated. I wasn't just looking for a dentist I was looking for someone who would treat me like a human being again. Then I found Dr. Austin Rickabaugh in Lenexa, Kansas. From the very first visit, he walked me through every single step of the process with patience and kindness. No rushing. No delegating the important work. No disappearing act. He personally handled my care and stayed in the room until everything was complete. On time. Thorough. Present. For someone who was terrified and emotionally worn down, that mattered more than he probably knows. Dr. Rickabaugh didn't just restore my smile he restored my confidence. He took a patient who felt thrown away and treated me like I mattered. And let's talk about his staff. Every single person in that office is organized, warm, and genuinely caring. You can tell they were chosen with intention. The entire environment feels professional but safe which is rare when you're sitting in a dental chair trying not to panic. If you are scared... If you've had a bad experience... If you feel embarrassed about your teeth... If you think you're "too far gone"... You are not. And this is the dentist you want in your corner. Dr. Rickabaugh, thank you for giving me back my smile -- and for doing it with integrity, skill, and heart. Forever grateful. April M. Broome

My daughter went to rosehill dentistry and came back multiple times with incorrect fillings and…read moreunprofessional work. We switched dentists thank god, but now she has fear around dentists in general.

No one that I know has a regular dentist and if they do, they're not pleased. Finding a new…read moredentist to trust with a major procedure was making me pretty anxious so I did what everyone does in 2018--I searched Google. Dr. Seaman has lots of great reviews on Google and I think it's time to let the​ Yelp family know how great he is! He has early morning hours on certain days and evening hours on other days, so if you can't take time off work to make an appointment, you can go before or after. He also has Saturday appointments. The staff and Dr. Seaman are pleasant. I had a fairly early appointment both times and I never had to wait more than five minutes to be seen. Before you have any major procedure, they sit down with you and explain the cost. They work with your insurance. So the price I was quoted was exactly what I paid. No surprises. Although he's a little out of the way for me, I have found my new dentist.

This dental practice is pretty incredible. I've had a few bad experiences in the past, so 2 years…read moreago when I started coming here I was a little skittish. Dr Seaman is expertly skilled and every hygienist/assistant who has worked on me has done a great job. Sidney did my cleaning today and had the best technique and personality I've experienced in the dental chair! Worth switching to this office just for her, in my opinion. The place is very clean and runs so efficiently. 5 stars all around.