Me and my family had gone here for years and have sent multiple referrals to this practice. Today,…read morewe had some confusion on insurance for my 6 year old son. I had a carrier switch through my employer and they didn't have his insurance on file. This was met with frustration and disrespect by the "insurance verification" employee. My wife ultimately was told to reschedule as we now were late. I then called with my insurance and was told he would not be seen as we now were late. I work in healthcare, this is an office that could use education in grace and human compassion. Under no circumstances will we ever come back and this story will be shared with anyone who thinks about setting foot in this office. If I was the employer I would be extremely disappointed in the behavior of my staff. Unacceptable and honestly shameful.

Sue was awesome. She made sure I was comfortable and gave me every opportunity to let her know if…read moresomething was wrong (nothing was). I would recommend this place to anyone who asked. If you're nervous about the dentist, this is the place to go. They'll take care of you.

Sadly, although I had high expectations, visiting University Park Endodontics was one of the worst…read moredental office experiences I've had in some time. Dr. Kong seemed competent and personable, but also displayed a bit of youthful overeagerness. Although Dr Kong may be passionate about his work, it may be wise to also be a bit more empathetic to the fact that these procedures can be very costly and daunting for patients. The biggest disappointment though were the office staff! The person handling the billing seemed paticularly incompetent. Despite having been provided all insurance information, including contact info, policy info, and fee schedule, several weeks prior to the scheduled appointment, on the day of appointment this person claimed to not have been able to verify or confirm any of the insurance info and demanded the full, noninsurance cash price for treatment. Keep in mind that the insurance company is one of the major insurers in the area, not some no-name, off-brand insurance company. How is it even possible to not be able to verify insurance information when you've had up to two months to do so, or to not even bother to let the patient know there was an issue? Truly disappointing! Even more problematic were the sanitary practices used by the person operating the CT scan. Although this person wore gloves, she used a keyboard to control the scanner, and then would literally stick her fingers into my mouth to adjust the teeth positioner, and then go back to the keyboard. This was repeated several times, but I saw no evidence that the keyboard was sanitized between patients! WTF?? This is not good! In hindsight I should have immediately addressed my concern, as I now have real fears as to what bacteria or virus I may have been exposed to! At the very least a peroxide rinse should have been offered. Again, Dr. Kong seems competent, but the competency of his staff is dubious at best. Buyer beware!

I was told by Dr. Kong I did not need a root canal after paying a 100.00 consultation fee…read more My tooth continued to hurt and I was medicating myself with Tylenol and Ibuprofen for several weeks after this consultation. My regular dentist suggested seeing another endodontic specialist outside of this office. Sure enough, I did need a root canal. Never going back.

Unfortunately I cannot recommend this practice. They are unprofessional. It's unfortunate as I…read morehad a good rapport with the dentist until a recent misunderstanding regarding a missed appointment (although I called and have a record of it, they apparently did not receive the message).... they removed the charges for the missed appointment but then released me from the practice. Odd! Also, since the practice was sold two years ago (approximately), the hours are less convenient. I always schedule my visit and my two kiddos visits together and it's nearly impossible to avoid taking them out of school to get their teeth cleaned. Pass!

Everyone at Love to Smile is so kind and helpful! I have really enjoyed my experience!read more

Absolutely the best dentistry practice in Overland Park or Olathe. Dr. Olson and her wonderful…read morestaff are amazing. (I'm 72, and I've seen a bunch of dentists in my time!) You'll receive the best in dental care and treatment. As mentioned by other reviewers, they are considerate, careful, gentle and reassuring. I've been their client for about five years now and every visit has been wonderful....which isn't always the case when dental work is involved. Her pricing is very fair and her team ensures you are provided with the best possible care. They have just moved into their new building at 11130 WEST 135TH ST OVERLAND PARK KS 66221 I'll be looking forward to seeing their new office at my next appointment.

I have a long and tough dental story, but what is important about it is that I HAVE FOUND A GREAT…read moreDENTIST!! Dr. Olson has been a blessing to me. She (and really the entire staff) is kind, gentle, considerate, educated and pays attention to details! I can't say enough about her and her staff. I found her by referral and can't thank Dr. Kong (best place for a root canal) enough either. Even after I move back to FL, I will still come home and keep Dr. Olson as my dentist!

I've had a hand full of root canals here and always had a great experience. They are quick to…read morerespond to any questions I have and fill prescriptions. They go above and beyond to help you save your teeth and do everything possible to make you comfortable during the process. Dr. Burroughs is quick with root canals and super detailed. Fantastic communication with my dentist as well! Always sends letters/reports and ensures everyone is on the same page.

Went in for a root canal. Positive experience. Zero pain except for injections to numb site (which…read morecan't be helped). Great staff all were friendly and professional.

I was terriorized by dentist in CA " That bridge could fall out any minute" "We better do…read moreimpressions now. Later my therapist told me she went to a dentist who told her she would lose all her teeth if she didn't do scaling. She went back to her old dentist in Pasadena CA he told her it was not true they just wanted her money. She referred me to that dentist he was fair never asked for anything extra and was Always upfront with all cost. I needed an alignment after moving to KC was referred to Dentures plus. The staff gave alignment had me sign no warranty or money back right before getting alignment. I asked about regular cleaning I was told they absolutely could not do a cleaning without my dental records from CA I paid to have them sent . It turns out they meant scaling which I had not decided I wanted yet. I feel they wanted money. I may need the scaling but I didn't wish to be pushed into it and the regular cleaning wasn't even an option. Now I need to have a tooth looked at but I'm afraid to go back to them. Are there any dentists out there that are fair and not only interested in money?

I have extreme anxiety over going to the dentist. This office has been amazing. I have been able to…read moreget all of my dental work done with little anxiety. If I have to go to a dentist office I'm glad I found this one.The staff are all very helpful, knowledgeable and friendly. The office is clean and has plenty of comfortable seating.

"Going to the Dentist is my jam", said no one ever! But since we must go, this team is the one to…read moretrust! They are professional in every way. Long time patient, I've been lucky to just need them for semi-annual care. However, a recent visit was required outside of the cleaning cycle. Potentially a serious issue, but was quickly diagnosed, treated and finalised with an impromptu same day call/office visit. Not saying this is always the case, but it was impressive none the less. Recommending the Miller Sullivan & Associates team wholeheartedly! Thank you again team Miller & Sullivan, you are rocking it!

Worst dental office in all of Kansas. Did not do anything to help resolve my mother's problem…read more All they did was collect money. Would not go to this dentist. Staff was rude.

Dr. Andrew Herwig and his team are outstanding! They are welcoming, kind, gentle, knowledgeable and…read moremake you feel comfortable. I've lived in many different cities and experienced several dentists and Dr. Herwig is the best. I've recommended several friends to his practice and they have all had excellent experiences too!

I chose Dr. Herwig to complete my bi-annual cleanings because of the location. His office is easily…read moreaccessible from I-35 and my job. It was a lucky choice. Dr. Herwig and his team were extremely kind and reminded me of my (small) hometown where friendliness isn't rushed or forced. On top of that, they were incredibly thorough and the excellent coffee (!!) and magazine choices in the waiting room didn't hurt either. In summary, I'm glad a found a quality small business in a large city that, at times, focuses on quantity.