These guys are really good! I recently slung an alternator belt on my 1988 Mazda RX7. This is not the first time either. In fact, I have slung three belts in the last six months. Needless to say, that was getting expensive. I told the guy at the front (who I presume to be the owner) and he responded "you definitely have a problem!" He further said that he would look into it. He looked up the belt in his system and cross checked it with the numbers on the piece of belt that I handed him. He had a NAPA belt delivered from across the street. After the belt was delivered he noticed that the belt was actually too long to leave room for adjustments. In other words, the belt would fit but detention adjusters didn't have any room left to make any additional adjustments. He told me that's what the issue was and he was going to go back across the street himself and get a shorter belt. This solve the problem permanently I hope. Think about it though. I took this vehicle to two other mechanics who just went by what their system said was the part and installed it whether it fit correctly or not then sent me on my way. These guys took the time to make sure that the part actually fit. They told me how much it would be up front and got me in and out in a little over an hour. I have nothing but good things to say about these guys! I highly recommend Hi-Tech Automotive! read more

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This is the best place you will ever have the privilege to take your car for a repair. they are always super busy because of the out of this world customer service, the pure honesty and understanding/knowledge to help you with your vehicle! they will tell you everything wrong with your car and fix anything you want them too and let you know what you need to prioritize i wouldn't trust any other shop in NC with my vehicle it's so hard to find a trustworthy place they have 4 amazing employees that all work their very hardest to provide the best of the best! you can't find this anywhere else you'll just have to see for yourself! read more

I normally don't write reviews but I feel compelled today. I took my car to Hi-Tech to have them look at my driveshaft for a thumping noise. Instead they tell me my bolts have sheared off on my motor mounts and transmission mount and I would need to replace them. (That's not even possible unless you have been in a front end collision or something). Little did they know, I usually perform work on my car myself and I had recently replaced all those parts with OEM parts. Then they said they looked at the specific part I asked them to look at and said it was fine. Well, I came home and checked all the parts and of course none of the bolts were sheared off. The part I asked them to look at was indeed bad. They didn't want to take the time to remove the heat shield to actually look at the part. This is why I perform work myself because some shops cannot be trusted. I actually deserve a refund because a true diagnostic was not actually done. Do better Hi-Tech! read more

Always honest and willing to find the lowest cost, highest quality repair options. I've been a customer for 7-8 years and I wouldn't trust my Mercedes to anyone else. read more

I found them the first time when my car started misfiring & my check engine light came on. They did a great job explaining what was wrong & were excellent at fixing the issue. They treated me fairly & did a great job. Went back today for another issue with my car. Left my car at night & dropped the key in the night drop slot. They called before I even got a chance to call them. Great customer service! read more

Great service and prices, totally honest and beat a competitor's price for a number of services by over $ 400. Have been there about 12 times in the last number of years with two cars read more

Bought a car from Salinas Auto on North Tryon. Transmission Light went on within 20 miles after purchase. Brought it back and was told by the "owner"/Salesman Alfonso to bring it to Hi-Tech auto. I was told it would need a governor pressure sensor to fix the issue. $500 later & not fixed. Told me $2500 for a rebuild. I wend back to Salinas and argued as I hadn't even driven 20 miles before the tranny was shot (obviously was known & they reset the light). He then said Hi Tech was the one who passed the inspection.....Wait a minute what??!! I took it to a well respected tranny place off Angie's list who 1) rebuilt the tranny for $2100 including upgrades & an external cooler. and 2) Said whoever replaced the solenoids was a criminal as the put the old fluid back in (Hi Tech Charged me for fluid) and didn't replace all 3 solenoids, only 1 (Charged for 3). Furthermore, they should have known within a 5 min inspection of the pan that it wasn't the solenoids as the tranny has a ton of debris in it (instant indicator of a rebuild). Well hindsight is 20/20. These guys are negligent and/or criminals and I hope that Karma (& other negative reviews) serve them justice.... read more