I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team turned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough! read more

They mounted and balanced my tires incorrectly. I don't recommend this place -- don't be cheap, just pay the couple extra bucks and go somewhere that doesn't have the word 'discount' in its name. This is what you get, I guess, with the discount option. read more

I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes to the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall] read more

Discount Tire - Discount Tire, South Blvd., Charlotte - Tires Near Me - Charlotte, North Carolina

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I simply cannot say enough positive things about this business. I've had multiple opportunities to use their service and each time, I'm impressed. I had a recent 1 year service on a vehicle. They recommend an alignment, balance and tire rotation. They don't have the equipment for the alignment but recommend the Christian Brothers since I live in Fort Mill. Their quote was over $260.00. The same service provided by Discount Tire for less than $200.00. All of their staff and efficient and professional. I will continue to engage them as needed and recommend their service to all. read more

I had a great experience. Matt helped me get a new tire that worked within my budget. They were fast and efficient. I would absolutely go back for more service in the future. read more

This place is terrible. It's dirty and there's no wi-fi. Made a 9:30 appointment for a tire rotation and had to request they check on it an hour later. Appointments are a vague timeframe. Don't waste your time. read more

I can't understand how any company can advertise a "free" service like air pressure check and then completely ignore us while we wait. I buy my tires from them, but when it comes to a simple service like air pressure check they literally blow (and I don't mean adding air in my tires). It's unfortunate, because they do a solid job on pricing and installs, but service after they got you is awful. This is the second location I've been to with this set of tires and it's a long wait again. Person behind me has already left. After 20 minutes the tires are finally being checked. Come in Discount Tire. You can do better! read more

I've used this business several times over the last 20 years (both this location and the one on Independence Blvd). Always courteous and efficient. If you need to replace tires and appreciate getting them rotated for free, I highly recommend them. read more

Service is awesome, quality and speed , Amen...... Best value at Discount Tire. atmosphere is great, waiting area is clean and cool. All questions answered. read more

Called ahead for an alignment, was told my 2015 Tahoe didn't have the right eccentric bolt to be aligned properly, mind you, it's been aligned before. And they don't install parts to do it. If it's not on the vehicle and it's not a tire, it's beyond their abilities. Toe and go is all you can count on. read more

Matthew is a jerk!!! He made me wait in line for 45 minutes just to not be any help at all. I wish this place would do better. More like expensive long tire not discount! Extremely disappointed in the service. Do better!!!! read more

came into discount tire today because a friend recommended this place to me. Thers was no greeting upon entering however it's early so that's to be expected i guess. There were 2 reps helping customers so i waited in line for one to finish up. Another gentlemen comes in and stands to the side whilst another rep comes out and starts to assist him without acknowledging me. Not once did anybody try to apologize for skipping me, not one rep stopped to offer assistance after being in the store for over 10 minutes. There were 4 of us total in the store. I shouldn't have been missed. This is completely unacceptable and unprofessional. Im sure this company makes millions and could care less about me trying to get new tires, but do better as a company. Extremely disappointed!!! read more

I always buy my tires from Discount Tire and they have never disappointed. I always get great deals on the tire brands I want. Some of my vehicles require V speed rated tires. If they don't have them in stock they can get them quickly. The tire salesmen I have dealt with know their tires and guided me through choosing the best tires for my usage. The installers know what they're doing too as I usually watch them installing my tires through the window. They always balance the tires properly and I have never slung a weight that they put on. I have had them repair several flat tires over the years which they do free if you bought the tires from them. They patch the tire from the inside which is the preferred method over "plugging." I have never had any type of leaks on a tire they have patched. They are fully deserving of this 5 Star Review! read more

Like most of us, I despise having to buy new tires; however, when I have to, Discount Tire is hands down, the best supplier of such. This location is especially customer friendly and attentive. They also have a large, sunny, ultra-comfortable waiting area with thick cushioned, supportive chairs. Complimentary coffee and bottled water is available while you wait. Not that it mattered much this morning though, as I was in and out in less than 25 minutes after a two tire install. I have always been impressed by the fact that they offer free fix-a-flat and inflation service even if you purchased your tires elsewhere. Hey, how can you not love that! read more

Discount Tire - Tires Near Me - Charlotte, North Carolina

Poor service. Do not honor their times of completion. Seams to be poorly run. No communication

Always come here, Katelyn is super sweet and professional and Jacob is one of the best tire techs I've ever seen 10/10 everytime read more

My tire recently blew out while my car was in PA. We were able to call this location to see if there was a warranty on my tires before purchasing a new one. John let us know that there is however the closest store was in Pittsburg which was 4 hours away from my home town . He assured us that we can get a new tire and just bring the receipt when we got back to Charlotte . We did that and I got about $45 back with no problem . Thank you ! read more

Arrived at 9:15 for a tire rotation (no appointment) and was told my vehicle would be completed by 10:45. It wasn't completed until 11:40 - almost an hour past the estimated time. They were obviously busy, which is fine - but need to work on hitting the communicated timeline. I would have postponed the service if I knew it would have been that long. read more

Honestly, DT made a mistake with my car. They ordered the wrong tire (it's the same exact model tire but my car has a custom tread pattern on the OEM) and I waited around and now have to come back again. A shop with less integrity would have put the other tire in and not told me (externally visually identical). The tech came and got me, explained the situation, showed me the difference and apologized for the mistake. Obviously inconvenient but shit happens and the tech was knowledgeable enough to know the difference and honest enough to admit his mistake when he could have gotten away with not. Thanks Jonathan read more

I always get my tires here. Knowledgable staff who are all very helpful and personable. Kelso, David, and Daisy are my go-tos and never lead me astray. Ive taken my cars here for over 10 years at this very location, you can tell they have a lot of experience and training and are always polite and value their customers. Upfront with wait times, although I recommend making an appointment. read more

I hate dealing with car stuff because it's a hassle and a pain. But I was impressed with this location. I got two tires from here a few months ago and I've been driving a bit more often than usual and I ended up having a nail in one of my tires. I came here to see what they can do and I wasn't sure if the tire that had a nail in it was the one I got from here. I appreciated their honesty when they told me it definitely was the one I got from here. They said it couldn't be repaired since the nail was on the inside. They put my spare tire as a replacement since the tire was still good. I ended up purchasing another new tire under warranty to put in the spare area so that way I had a good backup. I highly recommend you getting an appointment and to call early because they book fast!! The whole process was painless and not confusing at all. I appreciated their honesty and the options they gave me! read more

Ran over a 6" carriage bolt which ruined the left rear Pirelli tire on my Land Rover. Of course, it happened the day before Thanksgiving. Apparently, there's a script the Universe follows that lets shit happen, and it works every, freakin' time. Pirelli's. Land Rover. Ouch. I discovered--and now this is the fun part--that Land Rover recommends all four tires be changed since it's AWD, and that some Pirelli's can cost $1,000 each (f*n hilarious, right?). I'm feeling like a fish in a barrel waiting my turn to be shot. Alas, Jesse, the assistant manager, took the reigns and in short order solved my dilemma. And at a reasonable price. What could've been an event that wiped away any semblance of "thankfulness" became a moment that rekindled my hope in mankind. Needless to say, I didn't follow Land Rover's advice, but I still got a new pair of Pirelli's to match the others. Out the door with warranty, $450. Got a flat, or other tire troubles? Give this place a whirl! read more

Eddie was helpful. Showed me different options for tires. 3 different price points. All three in stock.

DT is my go to for all my tire needs! They are super reliable and efficient and do a great job! Mark who works in the front has been super helpful for me the past couple of times I have gone in. He has answered all my questions and taught me a lot about my specific tires and their care and maintenance. His customer service is excellent! read more

Theses guys are great ! They helped me pick the tire tires and rims that I wanted on my car , and it wasn't a crazy price very reasonable and most of all it's the customer service that made my experience great . I go back and have them check my tire pressure and there so nice about helping me . The shop is very clean and so is the bathrooms . I didn't mind waiting there for an hour or so to get my tires on. The gentleman who drove my car up and handed me my keys explained all that was done and was very nice . I will only go to them for my tire needs read more

A simple fix for a nail in the tire and I waited 2 1/2 hours! The waiting area was comfortable but I was told when I called it would be an hour and a half wait. read more

I had the pleasure to do business with Discount Tire. They were awesome! First and foremost, their Customer Service was above a 10. Second, they did a detail analysis of my tire need without the sales pressure. I felt like I received an honest and objective assessment of my tire need. Lastly, Mark and the other Discount Tire team members were very friendly, patient and easy to talk with. This place is a winner. When it comes to tires this the place to spend your hard earned money! read more

This one star is only for todays visit... usually am happy here. Dropped $900 on new tires today at this store. I have been a customer here for many years and always am happy with the services- and the people are nice here. HOWEVER- today they gave my car back to my 16 yo son- without asking for his ID- and without my permission. I asked how this happened and the man behind the counter says "if they come in and know the last name- then we give them the car." Apparently- they will give away ANY car to anyone who knows the last name of one of the cars being serviced- NO ID NEEDED. They also forgot to put my tire back in my car- as I specifically requested- so I had to drive back up to the store anyway. Do better. read more

Terrible experience here Came in to have a tire repaired and they tried to sell me all new tires - Said the tread was unsafe and they couldn't do the job, but they are more than happy to sell me all new tires. I've been working on cars for over 30 years, so they chose the wrong guy to lie to! I went down the street and had the tire repaired for 10 dollars. The cars lease is up, so I took it to the Cadillac dealer and since there is over 50% tread left they told me I won't need to replace the tires. If you want to get ripped off g to discount! read more

We needed tire help and discount tires offered us help by checking a leak and recommending new tires eventually. Their Green, Yellow, Red tire chart was helpful for someone who knows little about tires, including me. Would come back here next time. read more

David was super helpful and I was there for about 20 mins. He quickly helped me check my tire pressure and replaced my windshield wipers without an installation fee. I recommend! read more

3.5 hrs to patch a tire... called ahead to ask if needed appointment, but told no worries they'd be able to take me right away. I don't appreciate being lied to and then pushed aside. And I wasn't the only customer there with same situation of waiting over 3 hours. Way to lose a loyal customer over a 15 minute easy fix. Happy to pay more for services respectful of their customers. read more

*Update 1/24/2015* Just bought 4 new Michelin tires for the Jeep. They check the sizing which gave me the option of going up a size to more all-terrian tire, which is what I wanted. Compared against the Bulk Members Warehouse( which begins with a C and ends with a O), they wouldn't put the tire that I wanted on, because it wasn't on their factory list. Two guys Augustine and Jake, help me other in getting it schedule, and finding the tires in their stock. Once the tires, arrived at the shop, I was in and out within 1 hr, with 4 brand new tires. Service was friendly and knowledge. Staff was quick and curious. Price's were fair and they are willing to show you all the possible options. I'll be back again for sure. --------------------------------------------------- Old Review Been Using discount tire for about 5 years. Bought the tires at a Colorado Springs location. This store was mirror experience of that store . Polite and curious. Clean store. Gave recommendation on what to Fix and replace , never were high pressure though, which is what I like. read more

Discount Tire - Waiting area - Tires Near Me - Charlotte, North Carolina

Was disappointed on a couple of levels with the service I got yesterday. I was quoted a time of 3:40 PM when my car would be finished and it went 30 minutes over that....and the link sent to me on my phone (to check on the progress of my car) still promised me a "finish time of 3:40" WELL AFTER 3:40. On the drive home, I got a call from Discount Tire saying they had forgotten to put my hubcap back on and I needed to return to the store to have that done. How does a tire store forget to replace a hubcap they removed? read more

This place sucks. You wait 2-3 hours for a simple fix and other people who are dropping their car off and leaving are prioritized over a quick fix. read more

I was there today around lunch time, there were 3 customers plus myself waiting for someone to service is in the lobby. One of the employees told us he'd be right back to help us and walked out the door with a customer. There were two other employees behind the counter and at least one that I saw in the service bay doing nothing and without asking us if we needed service they both answered the phones and proceeded to help customers on the phone while we stood in the lobby waiting to be served. After a few minutes I walked out. There was only one car in the far service bay and no one was working on it. If I am waiting for service and I am passed up for the phone I will take my business some where else. Put them on HOLD and take care of the customers that bother to come to your business. I usually like discount tire and they were recommended by a friend Paul at Grease Monkey across town to assist me with a problem he couldn't fix. Ghank Thanks for your concerns. I like discount tires and will come see you later on this week. read more

At an unexpected and very inconvenient time, the staff at Discount Tire (S. Blvd), provided excellent service to get me back on the road. Kudos to Andrey Kvotchenko for his personal attention to my case, start to finish. I highly recommend all services available! Teresa read more

Got off of work and I got a warning from my vehicle saying that one of my tire had low air pressure. When I viewed what was wrong my rear passenger tire had deflated significantly from where it needed to be. Went to Drive down to the nearest Discount Tire as I've always had great customer service with the company and this location did not disappoint. Within a few minutes they were able to access the problem and get me out the door quick while keeping me inform along the way. Thank you gentleman for the great work! read more

The people here always treat you well and get you what you need. They are taking this very seriously you stay in your car until they call you. You bring your car in. They're trying to make it as safe as possible. So if you need tires please come see them. read more

I purchased tires a couple months ago and got a flat tire. I was upset due to a communication mishap but Evan, Gary and Coy took great care of me. Honestly they went above and beyond and really surprised me. I will never ever go anywhere else for tires. read more