Travis and Marvins staff as a whole was amazing! Very attentive and knowledgable, was able to…read morediagnose and repair in a timely manner. All for a very good price. Will 100% go back

Great service from friendly staff that took the time to explain my vehicle issues and options for…read morerepair. It's rare that people go above and beyond to help you these days. The repairs were done at a great price and have warranty for peace of mind.

Extremely poor integrity and dishonest service (I would give a Zero Star if I could)…read more I brought my Mazda sedan here for a routine oil change, and the low engine oil light triggered immediately after leaving. When I brought the car back 2 hours later to have them check their work, the staff was completely dishonest and lied to me about the issue.I manually checked the physical dipstick myself and it registered low. I had to come back again the following day to force them to check it properly and finally put more oil in to fix their mistake. The light has stayed off since they actually filled it to the proper capacity. Do not trust this location with your vehicle--they will underfill your engine, lie to your face when called out, and take you for a ride. Check your dipstick before you leave! I see very negative reviews for this location (and now I know why) in the past couple of years and I should have checked more diligently before taking my car here for oil change. I have had good experiences with Jiffy lube locations across multiple states, but this location should be avoided at all costs!!

What the heck? Drove in for an oil change and the workers were just standing around talking…read morelooking at me knowingly I'm waiting to be pulled in for an oil change. After a few minutes I just drove away. It's 9:50 AM Friday, August 1. Management you know who was working this shift. I will not return to Jiffy Lube.

SpeeDee on Pineville-Matthews Road got my in and out super fast for my NC Inspection. Sam Coleman…read morewas spot on for my quick visit. Will definitely go back here for service and inspection again.

Sam and his crew, most if not all are long term employees, and there is a reason they are busy…read more They have always been above board, honest and straightforward. It's more than an oil change business. We have for years taken 4 cars and a truck there for various reasons. You get more than you pay for, you get the job done right and honesty. Mark M. In Charlotte

THE BEST AUTO CENTER. I kept getting the run around and insane quotes from the dealership. The…read moreworkers at Pronto were honest, affordable, and amazing to work with. Good and honest mechanics and hard to come by (especially as a female) but I genuinely trust these guys and will be back!

My car was making a funny sound, I took it to Presto and asked Carlos what he thought it might be…read more He had his ppl look at my car and came back with a 2400.00 estimate. On that estimate he had brakes front and rear which threw up a red flag because I had rest brakes done last week. DO BEWARE PEOPLE WE WORK TO HARD FOR OUR MONEY. Don't trust this place get a second opinion. I think he (Carlos) enjoys jackin up the bill just to see how much money he can bring in. Just saying, WATCH OUT. He also charged me 50.00 to look at the car, visually. With today's inflation this guy should be ashamed of himself, it's a game to him. Saw your reply Andy I wouldn't expect you to say anything else. You were not there. I was and I watched .

The owner, Arthur, is super personable! And the first time in a while, going to take my car in…read morewhere someone isn't trying to up- or overcharge you for basic maintenance. It's so refreshing to know there are business owners who are not trying to pull one over on someone, especially in this economy! Within the past two years, I got a 2023 Volkswagen. My dad taught me about cars growing up, and since we always had American vehicles, we just took them to dealerships. Late December, my car had less than 17,000 miles and the VW dealership tried to charge me for new rotors and brakes which were over $700. Let's just say I definitely wasn't afraid to bring this up with my advisor since my rotors were clean. He then told me I just needed brakes which were almost $400. I might be a young woman, but I certainly do not like dishonesty ...maybe they did not expect me to know some basic things about cars. But I called up Arthur's shop right afterwards knowing that his shop was established and asked if he had some time to get me in to give me a second opinion. He got my car in right away and he took care of me. He got my brakes changed, confirmed my rotors were good and that they didn't need to be touched, and did so for a reasonable price. Highly recommend this shop for honest, good quality work and you're supporting a friendly local business. This is definitely going to be my new place!

My C300 wouldn't start and AAA didn't know what to do. After having it towed to the dealership,…read morethey wanted to start by replacing a $2500 part and then "go from there... no guarantees." After asking a few people for recommendations, I decided to try Trinity Auto. Arthur was so incredibly knowledgeable, extremely kind, AND charged me less for parts, labor, and fixing a leak that caused the mess than the dealership wanted for one of the parts alone. Finding Arthur was an absolute life saver and I'll never take my car anywhere else from now on.

The amount quoted versus the amount charged on a simple brake job was different and definitely not…read morein my favor. The quote forged my name. They also "verified" my ID when taking my credit card. In doing so the copied and kept a copy of my ID for permanent "record keeping". There is no bank, no credot card processor nor government agency that requests nor requires a permanent record of a credit card transaction. I own a credit card processor reselling business. The employees lied to my face about this. I will not return to this business and highly suggest you be wary of this establishment.

Very helpful and fast service. Goes the extra mile to make sure the customer is satisfied.read more

Really great service. The waiting room is very basic, I'd recommend going to a nearby business to…read morewait during service. The prices are competitive and the AAA name brings trustworthiness and reliability to place. I'd happily come back for my next service.

Brought my mother-in-law's vehicle in and let technician know about very noticeable shuddering…read morebetween gears. Holding themselves out as transmission experts, they sold her some $600+ repair. The problem was not fixed, as the shuddering continued in the days and weeks after our visit. We then brought it to two other repair shops, a statewide chain and the dealership, and after inspecting it, they both indicated there was a major transmission issue and it would likely need to be replaced. These other shops didn't try to sell us work, and didn't charge us anything, but simply used their expertise to give us an honest assessment. How refreshing. We concluded that we should just get rid of the vehicle, as a new transmission would be about $10k (based on two estimates). Therefore, the $600 we spent with AAA on the transmission a few weeks prior really was throwing good money at bad. I came back to the AAA shop for some form of consideration for this wasted money, and all the manager kept telling me is that they fixed "a" problem that existed on the vehicle, so I got something for my money, and they were off the hook. I was given a free oil change card, which seemed more like a directive to go away. I also contacted AAA corporate office about the issue, and they told me to pound sand with some templated email about the decision being "final" (despite there never being any back-and-forth on it between us). Sounds like they are proud of their sales-oriented culture. I expected more from this company, both at the shop and from their corporate response. The bottom line: AAA is a good place for an oil change at a good price (and I may return for that service), but I wouldn't trust them with anything complex. There are many better options out there.

My daughter came home with a nail in one of her brand new Firestone tires. I brought it in to…read moreFirestone and was told they could not patch the tire and needed a new one. I was told the nail was in an area that was too close to the side and began giving me tire replacement options(of which didn't include the same tire). These were new Firestone tires that I'd purchased from Costco. I then called Costco where we bought them from and made an appointment. I took the car to them since the tire was under warranty. They quickly informed me that the nail had not punctured the tire! I didn't need a new tire nor a patch! Firestone lied to me! They didn't look at the tire and only wanted to sell me one! Do not trust them!!!!! So much for their founders quote on the wall about honesty!

Didn't even get any service done cause the fat guy working the desk was being such a prick just…read moreleft and took my business elsewhere wouldn't recommend wasting your time