I got a newer fleet truck with my company. The brakes were grinding and I was concerned that they…read morewere going to fail. Grease Monkey has always been reliable, professional and prompt in giving me great service. I know that they'll make my truck safe again. Value wise, the truck is part of a fleet. The leasing company pays for all the repairs. That's great value.

Not a very good franchise. They changed my oil, but the technicians were slow, unprofessional, and…read morewere trash talking my car while servicing it. I think I'll take my business elsewhere next time. Of course, this is just a franchise, so other Grease Monkeys may be better. Edit: came back to update review. If I could give zero stars, I would, as it appears that the workers did not TIGHTEN THE OIL FILTER! Now oil has leaked all over my driveway and I'll have to go back and get it fixed. Poor service.

Travis and Marvins staff as a whole was amazing! Very attentive and knowledgable, was able to…read morediagnose and repair in a timely manner. All for a very good price. Will 100% go back

Great service from friendly staff that took the time to explain my vehicle issues and options for…read morerepair. It's rare that people go above and beyond to help you these days. The repairs were done at a great price and have warranty for peace of mind.

the white guy "Charlie" is my guy. He got me in & out quick no hassle I recommend everybody to go…read moresee him.

Extremely poor integrity and dishonest service (I would give a Zero Star if I could)…read more I brought my Mazda sedan here for a routine oil change, and the low engine oil light triggered immediately after leaving. When I brought the car back 2 hours later to have them check their work, the staff was completely dishonest and lied to me about the issue.I manually checked the physical dipstick myself and it registered low. I had to come back again the following day to force them to check it properly and finally put more oil in to fix their mistake. The light has stayed off since they actually filled it to the proper capacity. Do not trust this location with your vehicle--they will underfill your engine, lie to your face when called out, and take you for a ride. Check your dipstick before you leave! I see very negative reviews for this location (and now I know why) in the past couple of years and I should have checked more diligently before taking my car here for oil change. I have had good experiences with Jiffy lube locations across multiple states, but this location should be avoided at all costs!!

Sam and his crew, most if not all are long term employees, and there is a reason they are busy…read more They have always been above board, honest and straightforward. It's more than an oil change business. We have for years taken 4 cars and a truck there for various reasons. You get more than you pay for, you get the job done right and honesty. Mark M. In Charlotte

Waited until the last minute to get my car inspected. Everywhere else I went had a few hours' wait…read moreand I would have had to leave my car. SpeeDee on Pineville-Matthews Rd was able to take me immediately. The staff was very friendly and accommodating. One of the managers came just to say hello. My mother, who has dementia, was with me and Sam went above and beyond to make things easier for me, including entertaining my mother's sometimes random conversation and bringing my car closer so my mother wouldn't have so far to walk when we were done. The receptionist was also very nice (I didn't get her name). I always appreciate establishments that treat my mother well as some people tend to ignore her.

My car was making a funny sound, I took it to Presto and asked Carlos what he thought it might be…read more He had his ppl look at my car and came back with a 2400.00 estimate. On that estimate he had brakes front and rear which threw up a red flag because I had rest brakes done last week. DO BEWARE PEOPLE WE WORK TO HARD FOR OUR MONEY. Don't trust this place get a second opinion. I think he (Carlos) enjoys jackin up the bill just to see how much money he can bring in. Just saying, WATCH OUT. He also charged me 50.00 to look at the car, visually. With today's inflation this guy should be ashamed of himself, it's a game to him. Saw your reply Andy I wouldn't expect you to say anything else. You were not there. I was and I watched .

THE BEST AUTO CENTER. I kept getting the run around and insane quotes from the dealership. The…read moreworkers at Pronto were honest, affordable, and amazing to work with. Good and honest mechanics and hard to come by (especially as a female) but I genuinely trust these guys and will be back!

The owner, Arthur, is super personable! And the first time in a while, going to take my car in…read morewhere someone isn't trying to up- or overcharge you for basic maintenance. It's so refreshing to know there are business owners who are not trying to pull one over on someone, especially in this economy! Within the past two years, I got a 2023 Volkswagen. My dad taught me about cars growing up, and since we always had American vehicles, we just took them to dealerships. Late December, my car had less than 17,000 miles and the VW dealership tried to charge me for new rotors and brakes which were over $700. Let's just say I definitely wasn't afraid to bring this up with my advisor since my rotors were clean. He then told me I just needed brakes which were almost $400. I might be a young woman, but I certainly do not like dishonesty ...maybe they did not expect me to know some basic things about cars. But I called up Arthur's shop right afterwards knowing that his shop was established and asked if he had some time to get me in to give me a second opinion. He got my car in right away and he took care of me. He got my brakes changed, confirmed my rotors were good and that they didn't need to be touched, and did so for a reasonable price. Highly recommend this shop for honest, good quality work and you're supporting a friendly local business. This is definitely going to be my new place!

My C300 wouldn't start and AAA didn't know what to do. After having it towed to the dealership,…read morethey wanted to start by replacing a $2500 part and then "go from there... no guarantees." After asking a few people for recommendations, I decided to try Trinity Auto. Arthur was so incredibly knowledgeable, extremely kind, AND charged me less for parts, labor, and fixing a leak that caused the mess than the dealership wanted for one of the parts alone. Finding Arthur was an absolute life saver and I'll never take my car anywhere else from now on.

Oil change very fast, mechanical repairs complete and guaranteed. Courteous, thorough, professional…read moreand knowledgeable. Recommend you check them next time you need auto repair.

The amount quoted versus the amount charged on a simple brake job was different and definitely not…read morein my favor. The quote forged my name. They also "verified" my ID when taking my credit card. In doing so the copied and kept a copy of my ID for permanent "record keeping". There is no bank, no credot card processor nor government agency that requests nor requires a permanent record of a credit card transaction. I own a credit card processor reselling business. The employees lied to my face about this. I will not return to this business and highly suggest you be wary of this establishment.

Really great service. The waiting room is very basic, I'd recommend going to a nearby business to…read morewait during service. The prices are competitive and the AAA name brings trustworthiness and reliability to place. I'd happily come back for my next service.

Brought my mother-in-law's vehicle in and let technician know about very noticeable shuddering…read morebetween gears. Holding themselves out as transmission experts, they sold her some $600+ repair. The problem was not fixed, as the shuddering continued in the days and weeks after our visit. We then brought it to two other repair shops, a statewide chain and the dealership, and after inspecting it, they both indicated there was a major transmission issue and it would likely need to be replaced. These other shops didn't try to sell us work, and didn't charge us anything, but simply used their expertise to give us an honest assessment. How refreshing. We concluded that we should just get rid of the vehicle, as a new transmission would be about $10k (based on two estimates). Therefore, the $600 we spent with AAA on the transmission a few weeks prior really was throwing good money at bad. I came back to the AAA shop for some form of consideration for this wasted money, and all the manager kept telling me is that they fixed "a" problem that existed on the vehicle, so I got something for my money, and they were off the hook. I was given a free oil change card, which seemed more like a directive to go away. I also contacted AAA corporate office about the issue, and they told me to pound sand with some templated email about the decision being "final" (despite there never being any back-and-forth on it between us). Sounds like they are proud of their sales-oriented culture. I expected more from this company, both at the shop and from their corporate response. The bottom line: AAA is a good place for an oil change at a good price (and I may return for that service), but I wouldn't trust them with anything complex. There are many better options out there.

leave a shout reviews to all the mechanics Mr. Curtis RJ Tucker guys have been the nicest crew and…read morethe best staff always help me out want you to place to go to get a car the situation these gentlemen know their stuff they are top notch can always no matter what the situation is with your vehicle day or the ones I would trust guaranteed 100% if you need something done, this is an awesome crew and staff place to be a good review for me you got is it go to FireStone complete off 10731 Park Rd., Charlotte, NC 2821 you the number 704-541-0455

BUYER BEWARE! I wish I could give them zero stars. Was quoted one price for a simple light change…read morein a 2012 car and when I was checking out the bill doubled.

I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team…read moreturned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough!

They mounted and balanced my tires incorrectly. I don't recommend this place -- don't be cheap,…read morejust pay the couple extra bucks and go somewhere that doesn't have the word 'discount' in its name. This is what you get, I guess, with the discount option.