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    Hi-Tech Installations

    5.0 (1 review)
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    Services - Hi-Tech Installations

    Home theater calibration

    TV mounting

    Hi-Tech Installations Photos

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    3 years ago

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    Vivint

    Vivint

    1.5
    (51 reviews)

    We purchased this system at Best Buy in February 2018. On February 28th, a very professional tech…read moreshowed up at 9:30am and after a very long day our home system was installed and ready to go. The tech was professional and very thorough. A month later, our systems signal is getting weaker so I called in and they told me they were sending a bridge and if I continue to experience issues to call back. System rebooted. I called in a few hours later on the same day, because the system was very weak and I couldn't speak using the doorbell speaker. System rebooted. I was told they were going to send a technician with the bridge. An appointment was set for a Tuesday, March 27 which I had to take time off from work to be able to available and the tech didn't show. No call, nothing. I call in and I was told it was a scheduling department issue and they will call me the following day. The following day, no call. I called in two days later to find out what happened and I was told the tech cancelled the appointment and they are sorry. The the customer service rep tried to help and with the help of the scheduling department, they set up another appointment for today, Saturday April 14th. Once again I take time off and guess what?? No one showed up!! I confirmed the appt via email. This is the second time, a tech hasn't shown up or called. No communication from Vivint. Why do I even have this system?? I pay for a system they can't get their things in order!!! After getting an earful from me, because I am extremely disappointed and upset with the lack of service, another appointment was set. We shall see if Vivint will show. A very upset customer.

    I contacted this company about an ongoing issue with my security system and was advised to upgrade…read moreto fix it. I agreed, but the upgrade did not resolve the problem. I returned the equipment as instructed since it was unnecessary and not functioning as promised. Despite this, the company refused to issue a refund or cancel my service, claiming I am still bound to a 5-year contract--even though the equipment was returned and the issue remains unresolved. I made multiple attempts to resolve this directly, but they would not work with me. Very disappointing experience. I would not recommend based on their lack of accountability and unwillingness to resolve a legitimate issue.

    Mac Gregor Security Systems

    Mac Gregor Security Systems

    1.0
    (1 review)

    Very bad service. I had tech Francisco from Mac Gregor security installed camera at my house. He…read morestart out late 1pm for a long 7hour work. after long late day every body got tire and crouching , want to go home. They did not move all my heavy furniture back. He did not rearrange the viewing on the monitor as I asked . Did not want to set up on my computer. He told me call the office to get help setting up computer . I told him so the job was not completed, then he hurried to set up. He chose his own ID and his own password for me , don't even ask or tell me what it is until I asked because he so hurried to leave. When he came for a quote he was very nice. After signed contract and deposit it is impossible to ask him for any service. They use Lorex brand the fan run very very loud not like the old one I had was quiet, and the NVR right at my bed, it is night mares to sleep with that motor run loud. I asked him to move it out, of course he didn't and left. I can not amazing to get help when needed a tech support from this company. It's impossible. And he don't understand English well he has his nephew translated that's why he misunderstood and some of the agreement was wrong. Very upset with him. Don't ask for Francisco comes out to do your installation. He said he is the owner of the company so no one else you can talk with and he is not an honest man.

    From the owner: Sale, installation and maintenance of all types of security systems, including: CCTV (Security…read moreCamera), Access control, burglar alarms, fire alarms, biometric systems and much more for housing, industrial and business at the best prices and the best quality.

    Hi-Tech Installations - hometheatreinstallation - Updated July 2026

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