Grieving families deserve patience, respect, and understanding--not sales tactics…read more Our experience with Cashner was disappointing and added unnecessary stress during an already painful time. Less than 24 hours after my father passed, the representative began a fast-paced sales presentation while our family was still in shock and barely able to process the loss. Being pressured to make permanent decisions without empathy was overwhelming . The interaction felt rushed and transactional, with little compassion shown to our grieving family. Having to advocate for basic empathy while planning a parent's burial is unacceptable. I strongly encourage others to request a different representative before making any final decisions. Our initial representative was John. After we requested a change, Chrysten was assigned and was wonderful to work with; however, this occurred after all decisions had already been made, and we did not meet her until the day of our father's celebration of life at the church. I hope this feedback helps the cemetery reflect on how important patience, clarity, and compassion are when families are at their most vulnerable

After spending 4 hours there for presentations and selecting a cremation package we headed over to…read morethe burial site. The funeral side and burial side are two separate packages. We picked out our plot and package and just as we were about to sign, they said oh these prices aren't correct. After quoting us one price all through the walkthrough of pricing, they left the room to talk to the general manager and when they came back, the price doubled. I felt like we were in a used car dealership. We left buying nothing. It was a bait and switch.

Eickenhorst just arranged my mothers funeral service. I was so impressed with them. It was at…read moretheir new facility on FM 2854 in Conroe. I met with Rebecca and there was no high pressure up sale tactics that went on. She listened to my needs and simply made them happen . Rebecca was in close contact with me throughout the process. They also guided me to Reverend Kidd who performed the service and we couldn't have been more satisfied with his services. He read the eulogy I had written fluidly and clearly. He added the proper amount of scripture and reverence to the service. I highly recommend Eickenhorst it's privately owned and operated so no big corporation behind it pushing hard sales tactics that take advantage of one in their time of grief.

My first funeral planning, for my wife of 51 years, who had been ill for 9 years, my experience…read morewith Rebecca and her assistant at Eikenhorst was one of respect, honor and comfort. Obvious to me that she cared about our needs, her professionalism added to an experience that met my needs to honor my wife!

We used Sam Houston Memorial Funeral Home in Willis for our mother's memorial, and we worked…read moreexclusively with Porscha for almost three weeks to create the perfect service. She was consistently responsive, and her sensitivity, understanding, and professionalism were exactly what we needed during such a difficult time.

Memorial pages won't post to memories or media unless pre approved. Attempted numerous times to…read morepost to both sections a survivor of the deceased left out if obituary. The deceased daughter. And a hope you rest in peace to m grandfather. Repeatedly taken down. Tried a 2nd review but takes me back here. My grandfather's wife died in January. Thus sane funeral home did her service. They provide a link to watch the service. The first half of the video of her service is people getting seated and trash talking a family member and her spouse for several minutes. VERY INAPPROPRIATE and tasteless. It's still up today. The LACK OF PRFESSIONALISM IS ASTOUNDING.

Funeral Director told us when a loved one passed SS would prorated the month. 4 witnesses. SS…read moresaid that was untrue, there is no prorated amount. Told they would send death cert. They were ready and SS said they received nothing. Said if they had received it, then it is immediate; otherwise, we would have not received the Feb payment. I asked for the manager. They sent me to the person whom told us all this. Why? All I got was excuses and denial. 4 witnesses. The response and care was wild when I called. I was very nice and wanted to understand why. So, I get to run through fiery hoops now directed by SS. Thanks McNutt.

they were so kind and considerate taking care of my father. they made the hardest time of my life…read morebareable highly recommend them

DO NOT DO BUSINESS WITH THEM UNLESS YOU WANT TO MAKE A SAD SITUATION WORSE!…read moreMother died with fully prepaid/pre planned funeral in July, 2025. She had prepaid in 2017. FOREST PARK/Woodlands: -had no record of her paperwork for they first hour of meeting, then magically found after years, runaround, showing them our copies. -charged us more. - told my parents they could be laid to rest together- only to go back on their word. -make my mother purchase 3 lots to bury 2 people because they didn't sell lots as pairs. -did not tell us that her headstone choice (black) wasn't available until 5 months after they supposedly ordered it. -March 26th- new headstone supposedly there, "going to take a couple of days to place, then we will send you a pic" SILENCE.... DO NOT DO BUSINESS WITH THESE FOLKS!

Elizabeth Hall helped us with my sister in laws head stone and was very kind and thoughtful from…read morethe beginning she went over everything completely and left no questions to be asked she is a great employee of the funeral home C Portlock