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    Hidden Valley Automotive

    4.5 (35 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Hidden Valley Automotive

    Auto maintenance

    Auto fluids and filters maintenance

    Auto repairs

    3 More Services

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Hidden Valley Automotive Photos

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    Recommended Reviews - Hidden Valley Automotive

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    6 months ago

    My horn on my Lexus was not working properly Dan diagnosed the problem, ordered the part and fixed it in a timely fashion as promised.

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    2 years ago

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    1 year ago

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    7 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Best place in town with great service from an expert mechanic. Stopped here to get car checked on my way back south. Highly recommended.

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    6 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    9 years ago

    Business owner information

    Photo of Richard G.

    Richard G.

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    5 years ago

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    7 years ago

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    8 years ago

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    Richard G.

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    9 years ago

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    Richard G.

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    5 years ago

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    6 years ago

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    13 years ago

    Dick is the owner. He knows and understands cars and is very helpful. He has always done right for me.

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    8 years ago

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    Richard G.

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    6 years ago

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    14 years ago

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    10 years ago

    Exceptional service! Great customer service, reasonable pricing, and repairs completed timely.

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    Richard G.

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    13 years ago

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    Richard G.

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    13 years ago

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    13 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    Richard G.

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    14 years ago

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    Ask the Community - Hidden Valley Automotive

    Review Highlights - Hidden Valley Automotive

    Dick has created success through relationships built on trust, integrity, and deep technical knowledge.

    Mentioned in 15 reviews

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    Skip's Tire & Auto Repair Center

    Skip's Tire & Auto Repair Center

    3.0
    (292 reviews)

    Shout out Skips for helping me in a pinch! Special thanks to Matt, Eli and Owen for helping me get…read moreback on the road safely. I originally had an appointment at Lloyd's but they told me they couldn't help me and sent me to these guys. Excellent customer service and transparent communication. Thanks guys!!

    Warning, be prepared to be scammed especially of you are a single woman! If you go here, do NOT…read morework with Luis (manager in training). I went in for an oil change and tire rotation. He said it would be about an hour since I was the second one in first thing in the morning. After 2.5 hours I get a call that I'm going to need $900 in repairs including a new timing belt, filter, and battery. I was really surprised by the battery since I haven't had any issues or lags when starting the car. I asked him to look at the date on the battery since I've only had the car for 9ish months and wasn't sure when it was last replaced. Said they weren't able to see the date but that the reading was coming back in the red. I told him to return my old battery to me bc I wanted to keep it, but to switch it out. When I picked up my car, I reminded Luis I wanted my old battery. The date was 02/2025, so I also asked for the read out showing my battery was in the red. He disappeared into the shop and never brought it back. I took the battery to O'Reilly to test it next day and it was totally good, Luis straight up lied. I went back to Skip's, showed Owen the O'Reilly read out, demanded they take their battery out and put my original battery back, and refund my money. It was $275 for the new battery! I told them it was disgraceful to be out here scamming women who come to the shop, and I would be telling the people I know who have been going to this shop religiously for years to be VERY careful if they continue to go here (I talked to them and they won't be returning). Owen was understanding and said he would be formally writing Luis up for this and that the shop is under new management, but this is unacceptable and I do not trust that any of the recommended work was actually necessary and I still shelled out $600 for what should have just been an oil change. TLDR: be prepared to be told you need extra repairs that you do NOT need, especially a new battery. Keep all parts if you do go through with repairs here and confirm the work was needed (keep the old battery and get it tested yourself next door at O'Reilly for free). They see a single woman walk in and see dollar signs. Disgusting.

    Larry's Auto Care

    Larry's Auto Care

    4.1
    (83 reviews)

    Great customer service and quick too!…read more When I called last week to find out how much it cost to do a small check, it was $10 cheaper than the mechanic in my town of Boulder Creek. That was one of the first things that I liked... but the biggest thing was customer service... Sandy, who answered the phone was absolutely super cool and nice.... And knowledgeable. She fit me in this morning at 8:30 and within about 20 minutes, my car was done, passed the smog check and ready to go! Highly recommend.

    Brought my car in for a smog check without an appointment. Got there around 8:30 am on a Monday. I…read morewas told there were customers ahead of me that had smog check appointments, but I was told they'd be able to get to my car around 10:30 am that day. Hours go by and I hadn't heard anything so I called at about 3:00 pm. I was told my car hadn't been smogged because their machine went down. They said they had called everyone waiting for a smog to let them know, but they had overlooked my number and accidentally failed to call me. They said their smog machine would be up and working the next day around 1:00 pm. I was told my car would be first in line as everyone else cancelled. I decided to leave my car with them. The next day I call at about 2:45 pm to see if the smog had been done. I was told no, they said the machine still wasn't working but they believed it would be the following day. I decided to take my car back without getting the smog check done. While I understand machines break, failing to call me two days in a row to let me know my car isn't being worked on is just poor customer service.

    Ernie's Service Center

    Ernie's Service Center

    3.9
    (111 reviews)

    I recently took my car in for a tire rotation and had a great overall experience with this shop. I…read morecalled ahead, and they were able to get me in the same day at a very reasonable price. I dropped the car off, and they completed the tire rotation efficiently. The next day I was alarmed when a system error and check engine light came on. Naturally, I was worried it might be related to the tire rotation service I just had. I called the shop and explained my concerns. They were very responsive and reassuring, they told me to bring the car back in, and if it was related to the tire rotation, they would take care of it under their warranty with no issues. I stopped by their shop, and their team performed a full system check. They identified something with the turbo that wasn't related to the tire rotation service, but they reset the system at no charge. (The check engine light is off for now). This shop truly stands behind their work. They are honest, professional, and customer-focused. It was a pleasure working with them, and I will definitely be bringing my car back for any future service needs. Highly recommend!

    A few years back had them service one of my cars. Included rotating the tires. I came very close…read moreto losing the tire on ice cream rd near bonny doon. they did not tighten the lug bolts properly, after a year or 2 avoiding them I needed a smog and they remembered my past problem and gave me a free smog so i resumed their service. but they messed up again. An engine light problem that hey spent a long time working on and replacing parts that probably were not necessary and they never fixed the problem. I complained and got angry and they said to me never come back to them. I took the vehicle to another shop and they fixed it and said I should ask for money back. Because they fixed it quickly. I would not recommend them, they are not the best despite all the certificates and nice shop.

    Hidden Valley Automotive - autorepair - Updated July 2026

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