They were great in getting back to me and made time to fit me in when I really needed their…read moreservices. Fast, efficient, friendly and reasonable rates. They also communicated with me so I knew when they were on their way, etc. Love them! May I add they did not leave a mess either!

The People's Chimney Service (TPCS) are great all the way around;…read more Living in northern New Mexico you have to take care of your fireplace; Rachel at TPCS got me on the schedule earlier than expected and Stewart who serviced our chimney was on time and really fantastic; Since our chimney had probably not been cleaned in 30 years, he did a thorough cleaning and showed me before and after pics; I highly recommend TPCS since the local competitors couldn't come out until February 2023, which seems not terribly helpful.

Tim and Sally came out yesterday to clean and inspect our two chimneys. They were communicative, on…read moretime, friendly and easy to work with. The pricing is good. Would definitely recommend and will use again.

Contacted them to have our two chimneys/flues cleaned. Prompt and courteous response and…read morescheduling. Tim and Sally had lovely smiles, and did a great job. Tim did have to climb on the roof to access one of the flues. He pointed out that we would need several screws tightened on the south facing part of the roof. They took good care to protect the interior of our home. Very happy customer, and I'll use them again.

They did an inspection on our chimney. They said we needed a liner. I expected them to call to set…read morethat up. They did not so I called them. They said someone would call. No one ever did. It is not my job to chase down a company to give them a big piece of business.

The job was done as scheduled and competently. No mess. Took about an hour and the gentleman doing…read morethe work was quite pleasant. Will use them again.

Prompt -professional-knowledgeable and communicates well with clients about what is happening, as…read morewell as, what might be helpful in the future. When they left, I felt I had a good lesson on staying safe. Worth every penny paid!

Quick response, reasonable price, knowledgeable and friendly tech. Only came to do 3 kivas,…read moreended up also addressing a dryer ventilation issue while there.

Their charges are outrageous. Do not use them. They over charge for everything from installation to…read moreany services.

The chimney cleaning was just fine and the staff was professional. Estimate for chimney liner…read moreinstallation and firebox repair was extraordinarily high and they were totally unwilling to discuss alternative approaches. Furthermore, they would not provide a range of estimates for possible subsequent work. The feeling was that they were upselling their services with no compromise or discussion. We subsequently had three more estimates done by licensed contractors, all coming in at less than one third of Bailey's (incomplete) estimate. The work was completed at one quarter of Bailey's estimate.

We scheduled someone to come out and install a chimney cap. We were told it would be $150. After…read morerescheduling not once but twice with short notice, the guy finally came out. He did not come prepared to install a chimney cap, and told us we should just do it ourselves. We pressed him on it and were told to call his boss if we had a problem. Wrote us up a bill for $86 and left. We got nothing for that but a couple missed days at work for scheduled times they didn't make. Now we still need a chimney cap . . . What a waste of time and money.

Great service and very honest . First time I was ever told I didn't need service for 3 years…read more chimney cleaners usually tell you they need to come more often than necessary.

Marty works with Lopi brand wood stoves and found us the perfect one to insert into our fireplace…read more Installation was smooth, clean, and professional. We love the way the finished install looks and the unit makes beautiful fires and kicks out a good amount of heat for its size. If you need a wood stove or fireplace insert, Marty Sena is the best.

I recently moved to Los Alamos to a home where maintenance had been neglected. My realtor endorsed…read moreMarty Sena of Rocky Mountain Chimney Sweep to complete a safety inspection of the fireplace and chimney. Marty and his crew are very knowledgeable and provided a comprehensive evaluation of the work required to make the fireplace and chimney safe to operate. As we discussed my goals, I decided to have Rocky Mountain Chimney install a natural gas fireplace insert manufactured by Lopi. Marty and his team installed the insert a couple of weeks ago. They did an outstanding job, very professional, clean, and everything turned out beautiful. The unit is very attractive, the attention to detail on the install really takes it above expectations. I recommend Marty and his team at Rocky Mountain Chimney Sweep for safety inspections, cleaning, repair and fireplace inserts. Great job!

I accidentally posted a 3 star review for this company which was actually for Cooking Clean in ABQ…read more I GAVE HIM 4 STARS (though it still shows 3?) already for his communication. I have not used this company yet, but according to his communication for getting a bid and his price, I sure wish I had. I have already booked him for a new house we are getting soon. Great communicator and seems to be a very nice person. And a much better price than the one I used. ;( He says he has done 50+ jobs and not one person has left a review. I will trust him with my next cleaning.

Ben was so helpful and knowledgeable. We were also really happy with the price. We would recommend…read morehim for sure!

Able to come on short notice and did a fantastic job cleaning the gas fireplace in my condo. Highly…read morerecommend!

My appointment was cancelled within hours notice and the soonest they could reschedule was over a…read moreweek later. When they did come, they spent all of 15 minutes and charged me $313 when they had quoted $248+tax (so it should have been max $271). They couldn't close the flu and claimed it was broken. It is not broken and it closes just fine. I called and asked why the charge was so much different and was told it is what it is. I told him I'd be reporting him to the Better Business Bureau and he made zero effort to fix the situation. He hung up on me. Non-existent customer service. Rude. Unprofessional.