In Jan '24 we purchased a $5k wood stove here and had t installed w/ new flue/stovepipe. Very…read moreexcited. Worked great! In Feb '25 we had an issue w/ an internal part supposedly under lifetime warranty. In Mar the tech arrived to diagnose (incorrectly) the problem returned to rediagnose (correctly) and waited. And waited. After dozens of phone calls and couple missed services calls I went to get said part just so I would have it. In Sept(!) I finally gave up and called Bailey's and got the issue repaired but still had a couple with stove operation and winter is coming. Second week of Nov(!) Della and the tech come and tell me that the stove had over fired and they wouldn't do anything. BS! I offered to work some kind of exchange for a new one and was told they wouldn't honor that warranty either so I took Della's offer of a refund. All of this seemed very odd and wildly frustrating. Went to Firebird in Santa Fe and during purchase convo learned our situation was not unusual. Signed Disgruntled Tierra Stove ex-customer

I purchased a gas fireplace insert from Tierra. Great Service. Very helpful. I used their…read morerecommended technician who measured/installed, Picked the unit up in Taos and did all the work from the new venting pipes, connected the propane and made sure it was operating correctly. Highly recommend.

Excellent customer care & high quality products! Carlos helped me find all the parts to replace the…read moreworn out and leaking timer & connectors then offered to put them together for me! It works perfect!!! No leaks, easy to install. Thank you

We had a stellar experience with the The Firebird. Since we don't live in Santa Fe, we did…read moreeverything via email with the store manager, Alisha. She was an excellent and responsive correspondent and arranged everything - including delivery - with competence. The delivery driver, Fabian, was also great; careful and respectful of both our merchandise and our property. Granted, we did do a lot of preliminary research ourselves and knew what stove we wanted and which parts we needed to order for the installation; however, we approach all major (and many minor) purchases in this way. No one knows what we want better than we do! This said, we recommend The Firebird without reservations of any kind. We are 100% satisfied.

Their charges are outrageous. Do not use them. They over charge for everything from installation to…read moreany services.

The chimney cleaning was just fine and the staff was professional. Estimate for chimney liner…read moreinstallation and firebox repair was extraordinarily high and they were totally unwilling to discuss alternative approaches. Furthermore, they would not provide a range of estimates for possible subsequent work. The feeling was that they were upselling their services with no compromise or discussion. We subsequently had three more estimates done by licensed contractors, all coming in at less than one third of Bailey's (incomplete) estimate. The work was completed at one quarter of Bailey's estimate.

We'd heard about Dan's from some Facebookers and my wife read good reviews so we went in optimistic…read morebut Dan still exceeded expectations. We were hoping to get a quote for our rental while we were in town and figured we'd have to make at least one more trip, possibly two, for install. Dan was able to get us a quote the same day, the carpet was in stock, and it was installed a few days later. Wife was very pleased so that definitely deserves a high recommendation!

Jeremiah was wonderful to work with! We replaced our old blinds with a new motorized model…read more Absolutely fabulous! A quick visit for measurements, then installation in less than an hour. Great crew and family!

I highly recommend. Great communication, high attention to detail and clear pricing. Outstanding…read morequality of work. I would hire again without question. I rate A Handyman Woman 5*

Monica and her crew do an amazing job of stucco repair, painting. Hard working and very clean. I…read morewould highly recommend them!!!

I was looking to rent a property that Mariposa, Dee, was representing. I should of read these…read morereviews first. My mistake for not getting something in writing before giving her my deposit, instead of just verbal agreements. She did a bait/switch and told me one thing verbally and then when contract, came late and had to push to get it, was something totally different. With that said, I am losing my entire Hold Deposit as can't rent on the conditions as stated in her contract. I have no place to move to and starting over. Feel sorry for the owners...hope they find another company to represent them. If you are working with Dee at Mariposa, first, I'd avoid it, but if you had to, make sure 100% in in writing and give her no money before everything has been agreed upon in writing....and still you never know what she might pull.

Dee is an overgrown child and coward. AVOID AT ALL COSTS!! Horrible person and even worse property…read moremanager. Owns Mariposa Realty of Taos. She preyed on me being a new widow using her stories of being a widow twice herself. Before the ink was even dry, she ghosted me. She promised to help with the state rental assistance offered since COVID but refused to return any phone calls or emails. I'd email every day for weeks in the beginning. She made it clear she is in charge and won't do anything she doesn't want to. Now it's been over 30 days since mov out and refuses to communicate AGAIN. She won't return my deposit and I'm not the only one filing in court against her, I've learned. Her name comes up every time "slumlord" is mentioned in Taos.