Overpromised, underdelivered, and a waste of time and money. The cleaning job was far from advertised and not that professional, and once payment was made, communication stopped. It also took way longer than originally agreed after deposit was paid 7 weeks and then we got charged nearly double the estimated time--which threw off our schedule and forced me to spend even more to have the job redone correctly. Moreover someone from his cleaning team broke the motor and then charged us to have it looked at. If you're looking to overpay for a subpar result and poor service, Nick and his crew are the team for you. Would not recommend. read more

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I found Nick from high Desert mobile detailing when I walked by a car in our apartment complex that he was cleaning. He was able to come the next day and detail our 11-year-old SUV. It was in pretty bad shape and he made it look like brand new. He worked long and hard on our beleaguered vehicle. we are thrilled with a job he did. Feel very lucky to have found him. Marianne and STEVE. read more

This detail work is very subpar service. under delivers and overcharged. My friends tried to warn me but ... we got bamboozled

Should've seen bad communication & rescheduling w/out notice as s but this was a recommended business & not first time using them. Things definitely change, or remain inconsistent (based on reviews). Inside not as clean as past details, appears surfaces were polished not cleaned & the polish is wearing off (only way I can think to describe it). Upholstery not well-cleaned/shampooed. Lots of spots missed by vacuum. Terrible job on windows. Requested & paid for most detailed detail--5 disappointment. read more

Rescheduled last minute then full no called no showed. Called very late in the two hour window they said they would show up, gave excuse that detailer was stuck out of town and asked to reschedule. Offered next day then said wait no day after that was better, we accepted the day after and had to re-arrange work schedules to make sure car was home, they never showed. Unprofessional, rude. Do not use. read more

Very happy with the professionalism and attention to detail. High Desert did a great job washing our Nautique G25 and I will definitely be using their services again. read more

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Joe did an amazing job cleaning my car. I have two small children, and it hadn't been deep cleaned in two years, so it needed help and a lot of work. I was added to the busy schedule, but I am so glad they got me in because I will now feel good pulling up to places instead of embarrassed. This was the second time I have used them and I am always pleased with the results. read more

AMAZING doesn't even do this business justice ! Jerry came to detail my truck that I got used from an exceptional dealership and he is a miracle worker !!! The truck had been well loved in its life pre-me and had been taken off road it looks like. It was black but with all the grime it looked dingy and not very sleek. Wait until you see it now ! It is a real beauty! Jerry worked so hard on the buff and the shine meticulously going back to problem areas and he used a variety of products in order to make it look new. People should get their cars detailed once a year just to see their beauty again, I am a believer in details now ! Thank you to Jim Bagan for hiring Jerry and Nick from high desert detailing. I am so stoked and so grateful for your artistry and hard work. The extra credit was Jerry helping me to unload and then reload my car seats, that is above and beyond ladies and gentlemen!! read more

High Desert Mobile Detailing - My truck looks brand new !! - Auto Detailing Near Me - Reno, Nevada

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Nick and his crew are awesome. They have detailed my RV now and my past RV here at The GSR in Reno and thru do an amazing job. Very professional and my RV is spotless. Man. I love it. Very nice from the time of call, I then received a text message telling me what time they will arrive. Wow. Super cool. Their attention to detail is so nice. I will post pictures of my gorgeously clean RV tomorrow when the sun shines. Thanks Guys!! Very professional as always. Thank you. I love a clean Rig, car, etc.. And you never disappoint!! Yay!!! Way to go!! Your professionalism 'Shines'!!!! read more

High Desert Mobile Detailing - Awesome Job. Soooooo pretty! - Auto Detailing Near Me - Reno, Nevada

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I cannot believe how amazing the upholstery turned out! I wish I would have taken a before shot. The seats were brown from last years Burning Man dust. No amount of vacuuming worked. Now it's a brand new car. I would have been happy with just a few stain removed. This was unbelievable and very affordable for the quality of work. Will return! read more

High Desert Mobile Detailing - Auto Detailing Near Me - Reno, Nevada

I bought an older car not worth much but I wanted to really clean it up, restore the paint, and shampoo interior carpets. Other companies were quoting me $500+ for the service. High Desert Mobile smashed the competition. I got a great detail. My interior looks brand new and the paint looks really good. There wasn't a lot that could be done to the heavily sun-stained and oxidized paint on the hood, but where is was clean enough, I got a sweet shine. My real only complaint was communication. I assume they are very busy because I wouldn't get very quick responses when discussing the time frame for work to be performed. Other than that, excellent work for the money. I would recommend this to anyone that has an old beat up car they are trying to clean up. No way was I gonna spend $500 on a car worth on $1000. read more

High Desert Mobile Detailing - Look at that paint shine! Please note I asked them to not detail the convertible top since it is being replaced. - Auto Detailing Near Me - Reno, Nevada

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If you need your car detailed and don't have time??? Use High Desert!! They come right to your office and clean your car while you work! They were quick, efficient, and my SUV looks Amazing! I left work feeling like I was driving a brand new car! Thanks Joe & Chris! read more

Cleaned my company car, it looked brand new. Pricing was fair and they go to me very quickly.

Nick worked amazingly with me when our original appointment wouldn't work out, and the cleaners guys were great with the time change and were very commutative with me. This was my first car detailing for the interior of my car, so I didn't really know the correct pricing, but they did quote me for $125-175. I asked for "the works" when it came to cleaning my car. They took about an hour and a half. At first glance the car was great looking. Seats, dashboard, and floors looked clean and wonderful!! After a couple days I did a little more inspecting.. I still had playa dust all over my back door on the inside, there were still coffee stains all over my wind shield, speedometer, and center consul (I spilled coffee all over my car which is why I got the detail), and they dumped the trashed picked up from my car under the bush in the front of my house. I offered my hose, and trash can if they needed it, which is why I didn't understand the trash from my car ending up in my front yard. :( In summary, I greatly appreciate nick, the communication, his help, and there were parts I loved about my detailing! But there were some issues I didn't appreciate. read more

High Desert Mobile Detailing - Trash behind my front yard bush. - Auto Detailing Near Me - Reno, Nevada

Joe was awesome, came exactly on time and car looks brand new, only took 3 hours and can't beat the prices. Would definitely recommend for a detail. read more

High Desert Mobile Detailing - Auto Detailing Near Me - Reno, Nevada

The inside and outside of my car look clean but they were over 1 hour late to the appointment we had set. My appointment was at 2:30. They called me at 2:50 to tell me they were going to be late and didn't show up until 3:45. Also the package I purchased included "headlight restoration" but my headlights still look foggy to me. read more

High Desert Mobile Detailing - Auto Detailing Near Me - Reno, Nevada

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They are awesome!! And I am very particular. So far I have had 3 vehicles detailed inside only, and today I just had my huge, black, lifted Ram truck detailed inside and out. I called this morning because of the snow and offered to change the appointment for their convenience.... But nope.... They showed up at 10am and got to work. I highly recommend and will be using them regularly. Not only for my rental fleet but for my personal vehicles. So glad I found these guys! read more

The guys did a wonderful job on both our cars: the 2 1/2 year old one looks brand new. The 7 year old one looks new except for some of the inevitable highway dings. The two guys were personable and willing to answer all my questions. I HIGHLY recommend High Desert Mobile Detailing for any wash/wax/detailing inside and outside your car desires. read more

Joe did a fine job, maybe best ever I've had, on interior detail on my 1500 4 door truck. Lots of dog hair and a winter of junk/dirt/muck all removed from dash, vents, under seats, and all compartments. Interior looked like new. Accommodated an early morning schedule and worked hard to get it all done by departure deadline. Highly recommend. read more

Update: I definitely had some communication challenges with Nick. Not entirely sure what happened on the day of my initial appointment, but once I got ahold of him, he offered to make it right the following week. The detailers were early and did an excellent job both inside and out. The paint looks excellent and they really took extra time to ensure my car was looking great afterwards. I appreciate him holding true to his word and honoring his commitment. read more

High Desert Mobile Detailing - Auto Detailing Near Me - Reno, Nevada

Wow! Great job you guys! Huge shout or to Joe Lopez who was on time and did an amazing job on my buddy's truck. He recently passed away and would have been so happy to see his pride and joy looking brand new again. His wife and I thank you very much. Will certainly use High Desert again! 10 stars read more

High Desert Mobile Detailing - Auto Detailing Near Me - Reno, Nevada

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Great service. Arrived at the agreed upon time and did a fantastic job on a vehicle that really needed a lot of detailing. Joseph Lopez was amazingly diligent and very thorough. Really appreciate the way my vehicle looked. Thanks. read more

I had tried to get them to do work they set a day then cancelled, then set another day only to send the guy over at the wrong time after we discussed being after 5. They called left a message to get back to them only to be stood up again. I could of got some one else to take care of me weeks ago read more

Nick was very professional and did a very through job cleaning. My rear seat had makeup stained on it and he completely cleaned it off. In addition square inch of the car was cleaned. The car looked and smelled brand new. I would recommend this company to anyone! read more

I made an appointment with Nick last week over the phone. He arrived professionally at my office and moved my car to a suitable place for detailing. His team worked for over 2 hours on my car and I'm very happy with the work that they did! I would recommend High Desert Mobile Detailing to anyone looking to get their car washed and waxed during the work day! Thanks Nick - I have recommended your service to all of my co-workers! BH read more

I was referred to High Desert Mobile Detailing from an authorized Telsa bodyshop and ultimately Telsa. Had a scratch on my taillight that needed to be buffed out. Nick was responsive, came out whilst I was at work and completely buffed out the scratch. Perfect job. I'd highly recommend High Desert Mobile Detailing for big jobs and small. My referral came to them came from Telsa. Great work. Responsive. Good pricing. What's not to like? They will be my go to for car washing and detailing. read more

after my recent move to reno, was let down by the general shoddy workmanship around town in different businesses. Nick was quick to respond to my enquiry and was in constant touch and informed of minor delays. Jerry did an OUTSTANDING job on my old odyssey van. Although i paid a little more than the advertised complete package price, i think it was completely worth it. much much better job than the ones i am previously used to... read more

For the price I paid the service was pretty bad. Dude missed the window by over an hour which be fine if they did a good job but they didn't. The inside of my windows are very streaky, there are spots on the dash and indicator sticks that I can scrape off with my thumb that they somehow missed, and I had two worn spots on the steering wheel that they made 10 times worse. I didn't expect it to look like a new car but this was pretty poor work. read more

These guys freaking rock! Essentially, I've been dabbling with Uber and Lyft and as you can imagine, messes of any nature can occur. For those who say its a scam, they are a mobile service. They will come to any house, apartment, even a parking lot if necessary. They take all forms of payment and they get the job done. From what I understand they have to put down some sort of address but again they are MOBILE! The best example I can give you is that I had one passenger who left an unfortunate mess and I was seriously concerned that it would never come out of my beige cloth seats. I called these guys up and three shampoos later... BLAAM! It's gone. They were expedient and were in constant communication with me. Absolutely worth it. I would highly recommend this service to anyone. read more

Nick was out on vacation and originally had a temp crew detail my truck so I wasn't totally happy at first. Nick called and wanted to be sure I was satisfied and completely happy. They came out again today and did an amazing job. I will definitely be a customer for life now. It's good to see business owners with Nicks integrity. My truck looks like new again. Thanks read more

These guys did a great job. I had made a reservation for a cleaning for after burning man in advance. Dropped it off first thing in the morning and was told I would get a call an hour before it was ready and it would be no later than midnight. I, unfortunately, never received a call and once midnight hit, I decided to drive down, grab my keys, pay, and drive to vegas to drop it off at the rental place with just enough time to make my flight back to reno. I pull up and see my rv. Nice and clean. I go up to see if anyone can get me the keys and process the payment. No keys can be found. We try and call the person I dropped them off with and no answer. Nick and I were able to come to an agreement. I would come back in the morning when the keys would be back and if the rental place wouldn't waive the late fee, Nick would reimburse me along with the price of my missed flight. Nick gave me his word and we shook on it. I return in the morning. Nick had the keys in hand and we worked out the payment. The rental did not waive the fee but Nick kept his word and upon my return to Reno, sent me the reimbursement. I highly recommend you get services done here. They do a great job, everyone is friendly and they're reasonably priced. They also take care of their customers. Thanks Nick. read more

A missed appointment but Nick made up for it. Jerry did an awesome job. I am very satisfied. My car looks like new.

Scam! Buyer beware! They are NOT located at this address and neighboring business have confirmed this is a scam. I called for an appointment and my credit card information was taken, then I show up for my appointment to an empty parking lot. I asked The business next door if they knew of this place, and they laughed and shook their heads. They said they see a new crop of customers come through every year, complaining their credit cards have been charged a reservation fee. The neighboring business also said they personally removed the scammers signage from the lot next door, to try and discourage those crooks. 9/30/16 The "owner" of this business, contacted me claiming to be named "Nick" a single father. Strange considering the private message came from an account with zero reviews and a photo of a hot chick with much boob showing. ... Fishy. Fishy fishy. read more

This was my first time getting my car detailed! Everything looked good! The customer service was impeccable l! They came out during a rain storm and still got the job done in a timely manner. They did miss a few things here and there but for the most part it was good! I'm not sure what normal pricing for car detail service is but this seemed a bit high. I didn't think my car was incredibly dirty but they probably have a system on how they charge. Overall happy with the service! read more

Got my F150 detailed last weekend in Fernley. I spoke Nick and explained the purpose for the detail. After the resent storms/snow we've recently had. The back window on my 2010 F150 started to leak water and left a water mark on the inside roof interior in the back of the cab. Needless to say Nick was very professional and thorough and explained what he can do and gave me a time line window when he can send someone out. So here's my 5 rating. 1. Completely pleased that his website gives you prices for your size vehicle. I understood of what I could expect to pay- not to mention my truck was pretty dirty. 2. Same-day service and I was informed as to when someone was on the way. (Don't quote me on same day svc- it could be luck of the draw in my case.) 3. Kudos to Joe who worked my F150 he did an Amazing Job. Nick keep this guy! Joe was friendly, professional and detail oriented AND he got the water stain out of the interior. ABSOLUTELY IMPRESSED! 4. Prices are reasonable. Payments accepted are Cash or Check 5. And my 5th . High Desert Auto Detail will my forever company when it comes to detailing my truck(s). Thx again! And Happy Valentine's Day! read more

BEWARE OF THEFT!! Do not use these guys!! They ripped me off and I am still in the middle of a law suit with these guys. Nick the owner had an opportunity to resolve the matter with me by refunding me what I paid for his services and having me change my first negative review to a positive but he still could not do a simple task of paying me back. So here comes back the truthful review. Nick is shady and only cares about himself. He does not take care of his customers and only wants your pockets. I have lost thousand$$$$ of valuable and priceless merchandise from my RV after Burning Man. They stole my laptop, GoPro, jewelry, clothes, food, alcohol, cologne, the list goes on... I will never use this company again. They deserve Zero Stars! Even the quality of there work was poor! Very unprofessional and they do not take care of there customers. DO NOT USE THEM!!! read more

Found here on Yelp. Had them detail my wife's 10-year old Sequoia for her birthday. Good job. My call to them was fairly last minute as far as advance planning goes, but he took on the job. I had to meet him at another client's home as there wouldn't be time to fit me in otherwise. No problem. Dropped off the vehicle and went to a casino to hang out. Good job and they threw in headlight fog cleaning and an extra coat of wax for the body. Inside looks great, too, and better than a previous detail company was able to do. Price is reasonable for the work done. SWMBO is happy. read more

I was a bit skeptical about using a company to detail my car, but I gave it a shot and I found these guys. They were prompt, courteous and answered all my questions. I was very pleased with the end results, a missed opportunity with the car I noticed, but overall very pleased. My car is black and has a lot of swirls, which they were able to reduce, not completely remove all from my car. It looked really clean in the end you couldn't see any swirls unless you looked for them. They were also able to get rid of some very stubborn plasti dip hash marks on the passenger side. I would be definately using these guys again to get my car detailed. read more

High Desert Mobile Detailing - 2010 Camaro day after having it detailed by High Desert Mobile Detailing. - Auto Detailing Near Me - Reno, Nevada

Nick and his helper, Chris, came out to south Carson City to clean up my 2012 Airstream. They did a fine job and were prompt, polite, cautious, and diligent. They cleaned the interior including steam cleaning the seats and carpets, and cleaned up the shower and bathroom. They cleaned the outside and in the low sun of fall all the minute imperfections showed through. They never balked at my suggestions and stayed on task for hours. Excellent work. I'll use them again. read more

I hired these guys to clean my car after a someone smoked in it. They came to my work and did a decent job cleaning the car in the parking lot, but the guy that was doing the work decided to "clean" my center console, and contents went missing. In addition, they broke my center console while doing the job. I spent almost as much money as the cost of the detail fixing the damage. I NEVER leave bad reviews, but I felt I needed to share this experience. read more