I had a sleep study mid December and a followup scheduled January 2nd. My appointment was…read morerescheduled because they decided to take that extra holiday day. They couldn't get me in until January 30th. I got new insurance and called to give it to them a week prior. I went to my appointment and the staff didnt have the insurance info I gave them. They then call me up 10 minutes later (I had been there 20 minutes now) and tell me they have to reschedule my appointment because the doctor hasn't reviewed my results yet. How do you not verify insurance before I come in and how do you not make sure the doctor is ready for the appointments. The actual doctor wasnt even in office and the NP or PA or whatever couldn't read the results. Now I have to wait another two weeks, im forced to pull my son my school early because they cant fit me in when I have time. It's very unacceptable

What a tail. Wife went in to have her CPAP settings checked. NP downloaded the information and…read moresaid yes, everything is good. That went well. Now the billing department charged us $135 bucks for an office visit! I spoke with a billing supervisor who was more "less than forthcoming" with information, than "less than honest". (I would not trust her to watch dog). I asked to bill as something less expensive and more appropriate (follow up, consult) no. So had to pay for a visit with no progress notes, no patient contact, only software check.

I have no idea how this doctor stays in business. I was referred to him by my primary care doctor…read moreand called the same day to schedule an appointment. The receptionist took all my information, including my insurance details, and told me someone would call in a few days to schedule. A week passed with no call, so I followed up. This time, I reached an answering service - even though it was during business hours. They took my information again and assured me the office would call me back. That never happened. I called a third time and, once again, got the answering service. Same routine - took my information, promised a callback. Still nothing. On my fourth attempt, I was again connected to the answering service. This time, the person said they would transfer me directly to the office, only for my call to go straight to voicemail. I left yet another message and, unsurprisingly, never heard back. It has now been nine weeks since my first attempt to schedule an appointment, and I have yet to receive a single call back. Completely unprofessional and unacceptable. Safe to say, I won't be seeing this doctor.

Absolutely HORRIBLE. He talks to my other doctors on Friday and asks me to come in on Monday so he…read morecan explain everything and the plan they agreed on. When I get there on Monday, he says "Why are you here again?" When I remind him that he was supposed to tell me about his discussion and plan with the other doctors he says, he says "Oh I don't know what to do" and those exact words is all I can get out of him despite asking over and over what they talked about. When I find out about the tests he was supposed to have ordered, I do get a call back (surprisingly since my previous 10+ calls went unanswered), but he says "I have no idea about tests or a plan with your other doctors and if they want tests they will have to order them". But HE is the pulmonologist not them, they can't order them, HE has to order pulmonology tests. And the fact that he can't even tell me about his discussion with the other doctors or that there even was any plan! Sheesh, it should at least be in his notes. He doesn't even deserve 1 star. NEVER go to him, get another referral.

Short wait after arriving on time to be moved to an exam room. Another shot wait for the nurse to…read moretake vitals and then to be seen by Dr. Z. We had just gotten started when the nurse came back and told the doctor something. The doctor excused himself, said he had a very sick patient who he was trying to help and he would be right back. It was just a few minutes later that Dr, Z came back, We finished up he appointment. I thought it was great that he priorized based on need. It made me feel more confident in his care.

This office consistently occupies residential parking spaces designated for the neighboring…read morecommunity, several of whose residents have mobility impairments and rely on those spots for accessibility. After raising this concern directly with the office manager, the situation improved temporarily, however, the problem has since resumed. Given that the Civic Center parking lot is located directly across the street, there is a readily available alternative for staff and patients. I would strongly encourage management to implement a lasting solution out of consideration for the residents affected.

Don't let this man work in your child's mouth, he messed up my sons teeth worse then they were and…read morehe would not be a man , and try to even consider he did it wrong. Avoid, go with a more seasoned dentist trust me.

Avoid this office at all costs. The staff here is absolutely incompetent! I have been having…read moreserious complications with my medication and I cannot get in to see the Dr. or the P.A.. I have been told for more than 3 weeks now that they will call me for an appointment. Still nothing to this day. I call everyday like an idiot trying to get an appointment with the same lies given in return. "we will call you back today". I have had to regulate my medications on my own without medical advice. I'm going to look into a malpractice suit for incompetence.

My husband had a sleep study done at the Riverside facility. Unfortunately, he wasn't able to sleep…read moreso he couldn't complete the study. I didn't know what to do because my husband's pulmonologist is not from Pacific Pulmonary Medical Group Thankfully, Andrea from scheduling called me to help us make another appointment and tried her best to set us up at the earliest available she had. She was so helpful and patient, her excellent customer service is the reason I want my husband to switch his pulmonologist to one in this medical group. Thank you Andrea

Terrible experience like many others trying to schedule here. I wrote in to their website trying to…read morerequest an appointment on April 21st. I finally ended up calling because they never replied until May 29th and when they did reply they left the string of emails on their email to me with them telling one another to respond to me so weird and unprofessional, but I let it go. When I called in I had a couple terrible experiences trying to schedule... the woman said she could not find my referral in the large stack of faxes that they have and that they were "behind"... I had my doctor send in the referral again. They sent a text with information about my appointment and it says to reply if you have any questions. I replied with a question and it took days and another text before I finally got a response. They scheduled me with a male doctor whose name is nowhere on their website. I called and asked to be scheduled with a female doctor instead (explained this was due to severe anxiety especially with male doctors)... after hours combined on the phone I finally had an appointment scheduled for a virtual appointment with Dr. Tran on July 7th! I scheduled this appointment with Dr. Tran on May 1st, but agreed to wait over two months, because I wanted a female doctor and a virtual appointment. They confirmed these details and sent me a text. Mid-June they called and left a voicemail saying Dr. Tran only does virtual appointments for follow ups and not initial appointments. I had explained during my original call that I have limited mobility, already have a CPAP machine that I've been using for years and could have my husband bring in the machine and mask if it would help to see them and I could meet on video chat for anything else. They had agreed at that time, including a call from my primary care's office who had also confirmed. So when they called with this new info in the middle of June I contacted my primary care doctor's office again and they reached out to Pacific Pulmonary to make sure my appointment was virtual and still okay for 7/7 which they confirmed it was. Fast forward a week or so, I received another call saying they had an appointment sooner and asking me to call back. I called and just got a voicemail so called again the next day. They acted like they had no idea why I was calling and confirmed that my appointment was still scheduled for 7/7 with Dr. Tran for a virtual appointment... great. I received a text on Monday of this week asking me to confirm the appointment which I did. Then, today I receive a voicemail from someone named Jessica who says the doctor said they have to move my appointment to tomorrow with some male doctor's name and to call them back so they can explain why they're moving it. Umm what?! I called back and she reiterates the same information. I told her I cannot change to tomorrow and that I had specifically asked for a female doctor which is why I was scheduled with Dr. Tran. She places me on hold and comes back and says "okay, we can keep the appointment for Monday, but you'll need to come in person". Ummm that is not an option which both myself and my primary care doctor's office had now confirmed with multiple people multiple different times. She basically acted like there was nothing else she could do so I told her to just go ahead and cancel my appointment because I've lost all trust in this office. She said okay in a very rushed voice. No, I'm sorry you've wasted over two months and who knows how many phone calls and messages to now have had absolutely nothing actually done. I would not recommend this office to anyone. I have still not received a text or email confirming my appointment has actually been cancelled. I texted the number earlier today to get some sort of confirmation, because I don't want them accusing me of missing this appointment on Monday. As you may have guessed though, they have not responded yet. Such a waste of time and not once in any of my communications have I felt valued or like they cared if I actually stayed with them. Definitely recommend avoiding if at all possible.

Kind and patient. Very caring. Even the lady at the desk was very professional and had a sweet…read moreattitude. I felt well taken care of in there.

Dr Haung was the first doctor that I felt really cared for my well being. He is patient and…read moreempathetic as he listens to your medical concerns. Unfortunately I had to change pulmonary doctors, and it saddens me to lose this provider. If you have lung or sleep issues, I highly recommend Dr. Haung.

Update, after 7 years I'm still seeing Dr. Buchfuhrer and I've been symptom free the whole time, I…read morecan't imagine what my quality of life would be without his unique way of treating RLS.

Doctor is very nice and listens to you. He is though and has given me great care over the years…read moreI've been going to see him. O

Irma seems not to care. Referring doctor from the hospital specifically said this pulmonologist…read morewould see my husband out patient rather than come see him in the hospital, but no help at all from the office unless we want to wait until the end of January. Horrible.

Dr. Tannous is an outstanding person and doctor. He takes the time to really listen to your health…read moreconcerns. Plus, he is such a compassionate and loving person. As a retired teacher, I would give Dr. Tannous and his staff an A+. Ray Matlock Smythe

Dr. Young is great; he explains things very clearly and is very patient with me; he is a nice guy…read more The staff here is very friendly and efficient. They moved from Pasadena to Duarte a couple of years ago. Their office here is also a sleep lab, and it should be quite convenient to schedule a test here. (I did mine back when they were in Pasadena.) The above is a typical yelp review, but the most important thing here is that Dr. Young saved me! Two years ago, Dr. Young diagnosed my sleep apnea, and prescribed the right treatment for me (CPAP). My health improved dramatically, and as a consequence life has become fun again. If you are reading this review, then most probably you have some sleep problems. Don't wait! Get some treatment!

I absolutely love Dr. Young! He is a great listener, a caring doctor, and just a nice person! He…read morehas gone out of his way to help me get accurate information and to make sure that I understand everything that we talk about. I've never felt rushed like with some doctors, and he encourages patients to ask lots of questions and isn't even bothered by patients reading up online (some doctors get annoyed or sometimes take it personally when you've done your homework ahead of time). I have referred friends to Dr. young and will continue to do so. Also, his staff is pretty great, I've never waited longer than 5 minutes to be seen, they are friendly, and they're pretty together!