Top notch purchase of my 2023 forest river forester 2251LE. They took the time to listen to my…read moreneeds and I purchased an incredible coach.

I would like to tell you about one of the best experiences I've had in a long time. I'm speaking…read moreabout Bobby Combs in Mesa AZ. I dealt with Ray and Bill and what a great experience they are. Absolutely no pressure, both extremely knowledgeable, and easy to talk to, an absolute pleasure. I love my RV and I appreciate the professionalism bestowed on me. Yes I highly recommend this company and this experience!

I called Kyle McKibbon about a used Verona LE. He initially responded quickly and said that he…read morewould follow up on the questions that I asked about the price and condition of the coach. After two phone calls, multiple texts, and three days later, Kyle gave me no answers. He said that he was waiting for the boss to give him an answer, then said that the boss was in meetings all day, then said that he (Kyle) was at a Renegade function and when I asked to talk with someone else, he said that the non-answer must have been an answer "no" to my question. Wow! That is pathetic customer service! If it took three days to not get an answer on four rear tires, how long would it take to write up and process the deal and get the coach serviced so I could pick it up? He admitted that they had the coach unsold for 6 months and had another buyer that had not been able to get it bought either . I certainly know why.

Expensive for covered extended warranty work.  We have an extended warranty and one of the items…read morefound while doing Preventative Maintenance (PM) work was covered under our warranty. HOWEVER,  Velocity Truck Centers' repair work was overpriced and most of the charges not covered by extended warranty.  Example:  1.7 Hours to diagnose a leak, 2.2 Hours to Remove and Repair, and 1 Hour Access.  (Total:  $1,219.40)  WOW, that doesn't include the part!  The location of the repair was at the rear of the coach, top of rack support, removing a few screws.  Extended warranty company paid for 2 Hours.  (Total:  $250.00).  We had to pay $869.40 because neither company would budge and we needed our coach back to get to a commitment. Note:  We took our RV there due to an Engine Light on and they work on Freightliners.  While we had it there they recommended to perform PM.

We just bought a used 2015 Trident travel trailer from Sunland RV. It was a very smooth transaction…read moreand a great price! The company is family owned and treated us right. I wish there were more companies like them around! When we found some issues with the used trailer, Ty was on it and helped us above and beyond what I expected. They are transitioning and offering brand new Palomino trailers as well as parts and service. I will definitely be revisiting them to buy new as well as any parts I might need. Thank you Sunland for the exceptional service and care you provide. Brian Olsen

We have been working with Ty to purchase a camper for over 6 months now. He is extremely…read moreknowledgeable. We ended up ordering a camper and the entire process was seamless. The communication and the subsequent work needed on our truck to accommodate the camper was done well and timely. Would highly recommend this company if you are looking for a camper.

The best trailer repair shop around. Neil the owner is super easy to deal with. They are insanely…read morehonest super knowledgeable and they get things done very quick even when they are a week behind they always find a way to get your trailer done before your expecting. I've had a couple other shops before I found these guys do work on my trailer and not nearly as good as Neil and his team. Thank you!

The brakes on my 44' triple axle gooseneck trailer were not working correctly. I was only in the…read morePhoenix area for a few days. They were able to get me in the day after I called. Based on my description, they told me that the repair would be a couple thousand of dollars. However, once they inspected it, the brakes were just out of adjustment. They greased all the wheel bearings and adjusted all the brakes for less than a thousand dollars. This shop is very professional and honest. If I lived in the Phoenix/Mesa area this would be my go-to shop.

Wow. What can I say about John and Rocklond Trailers?!?!?!…read more This place is literally INCREDIBLE. The warranty with these trailers cannot be meet!!! Quality that they will stand behind for LIFE!! I cannot even begin to thank the time that John took to explain everything to me. I am an incredibly OCD person and he handled all my questions and concerns with ease!! I wish I could give this company more than 5 stars!!! Loyal customer for life, along with me entire crew of people! They have a loyal following for a reason!!!! Thank you John!!!

Fantastic customer service! Nick was great, answering all my questions! Very friendly and…read moreknowlegable! Quality is outstanding! Highly recommend this business! Nick & John are tops!

My experience with Rowley White RV has been extremely disappointing, particularly regarding the…read moreworkmanship on my shower and the way the service manager handled my concerns. Rowley White was paid to repair and reseal the shower after a significant water leak. However, the shower began leaking again. After reviewing the caulking more closely, the workmanship appeared unacceptable. Areas had little or no caulk, there were large gaps, and it appeared that old, yellowed caulk had not been properly removed before new caulk was applied over it. See attached photos Instead of taking responsibility and professionally addressing these concerns, the service manager, Jeremy Solaro, became rude and dismissive. During a recorded conversation, he stated that he was "done with me" and was "not going to do this anymore." When I requested that the repair be handled at their Phoenix location because of the travel burden and my increasingly negative interactions with him, I was told, "It has to be done here." I was not asking for anything unreasonable. I simply wanted the work that had already been paid for to be completed correctly and the recurring leak properly investigated. Rather than focusing on resolving the workmanship issues, management appeared more concerned with defending the repair and blaming maintenance. Most concerning, after I called the dealership out regarding the poor workmanship and continued to request accountability, I was informed that I was banned from returning as a customer. A dealership should stand behind its work, treat customers respectfully, and correct legitimate workmanship concerns. Customers should not be punished or banned for questioning repairs that appear incomplete or improperly performed. Based on my experience with both the shower repair and the treatment I received from management, I cannot recommend Rowley White RV.

Rowley White RV - Phoenix, AZ…read more I dropped off my brand‑new Genesis Supreme fifth wheel at Rowley White RV on February 22 for a scheduled warranty appointment. The main issue was a water leak near the steps, which I documented and sent to them. Despite having my RV for over five weeks, they admitted via text that they hadn't touched the leak for more than three weeks because they were "waiting on backsplash tiles." I repeatedly told them the backsplash wasn't damaged and that I was leaving the state soon -- yet they delayed the repair anyway. When I finally picked up the RV, they told me it had been quality‑checked and that the leak was fixed. Within hours of plugging it in at my new home in Texas, the same area was leaking again. The repair was poorly done, as shown in my photos -- sealant smeared around fittings, loose clamps, and mismatched parts. When I contacted them, the response was simply, "Oh no, what do you want me to do?" -- no accountability, no apology, no solution. To make matters worse: * Two rear lights were left on, draining my truck battery overnight. * The gray tank valve was left open. * The awning fabric now looks damaged, though it wasn't before. * The faucet they were supposed to fix is still broken. This was my first fifth wheel, purchased new and used only four times. I trusted Rowley White RV to stand behind their product and warranty. Instead, I received delays, poor workmanship, and dismissive communication. The repair estimate even shows they were paid for the leak repair -- yet the leak remains. If you're considering service or warranty work here, document everything and inspect every inch before leaving the lot. My experience was unprofessional from start to finish.

They reinstalled the Leer tri fold flip top on my truck. Job well done at a fair priceread more

We had already figured out which camper we wanted and Tom's had one in stock here in Mesa and…read moreanother in their Prescott location so we stopped in to check it out. We worked with John R in sales and found him to be very good at communicating with us as well as negotiating a fair price to match the price of an out of state dealer. We knew we wanted to stay close to home because something is certain to go wrong and we know that you get priority service if you need repairs when you buy local. We scheduled a pick up date and they had the trailer ready, and even helped us choose and set up our new hitch and gave us some advice on towing. Gabe and his guys in service have also been great. We have had to take it in twice and they got us in and back out quickly. The only reason for the 4 star rating is that the floor was impossibly dirty when we picked it up. I have mopped it at least 20 times at the time of this writing and we may finally have it all clean. (The trailer was on the back lot and no doubt had a lot of dirty and greasy shoes walking in an out while it was out for sale).

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

We recently took our RV to The RV Guy in Avondale because our leveling system decided it no longer…read morewanted to level. After some investigating, they discovered the issue was bad O-rings. They replaced them, and at first, it seemed like everything was fixed. Unfortunately, the fix only lasted one use before the system went right back to not working. After waiting three weeks just to get into the shop, it's really frustrating to be back at square one so quickly. On the positive side, the staff was friendly, straightforward, and didn't try to upsell us on things we didn't need. Once our RV was in the shop, the turnaround was quick. But at the end of the day, what matters most is whether the repair holds, and in our case, it didn't. Bottom line: nice people, but our repair failed immediately, and that's not what you hope for when you trust a shop with your RV.