left my iPhone 15 to have a screen repaired. David and Elvis we're kind enough to have me in and…read moreout within minutes and the phone ready to be picked up shortly after they made the process incredibly easy thanks again team.

Much like you trust a doctor or a mechanic for advice/guidance (or any service where you are…read morerelying on an agents expertise in a field because you as a consumer that did not go to school or receive training), I expect similar professionalism from my "Telephone doctor". I was a good customer who made an appointment (earliest available-store opening), showed up 5 minutes before, explained my phone's symptoms, told them no rush- I'll come back at the end of the day (no pressure- take your time). I come back 30 minutes before closing to be told no work could be done on my phone because its an international phone.....and because its a international phone, you dont have warranty, and we cant touch the phone...WELL I bought this phone directly from SAMSUNG USA WEBSITE. I left the store dejected. I thought to myself, how the heck could this be an international phone!? My gut told me this doesn't make sense, but THEY ARE PROFESSIONALS AT UBREAKWEFIX, so they wouldn't lie to me, would they!? The ubreakwefix agent tells me samsung will see all his notes. Not to worry. I ask if they can call samsung to communicate this information, he replied, "no we can't do that.". Get on the phone to call samsung (4 different departments) they pull my account and tell me "sir you have a US phone, I dont know what they are talking about". NO NOTES. I ask samsung to call theubreakwefix location, and they say "we can't do that". It is now the closing minutes of the ubreakwefix location operating hours. I call back ubreakwefix and speak to the agent who assisted me. I explain that the phone is a US phone. Immediately his story changed to, "I'll push the repair through, come back tomorrow." WAIT!? WHAT!? IM DONE WITH SAMSUNG. THERE IS CLEARLY A COMPETING INTEREST BETWEEN SAMSUNG AND YOUBREAKWEFIX.. THIS LOCATION HAS A LYING OR COMPLETELY INCOMPETENT STAFF. THE GUYS NAME IS ALBERTO! GOODBYE SAMSUNG. HELLO APPLE. GOODBYE UBREAKWEFIX CORALGABLES.

Kevin is the best. I went in with my dead phone and he fixed it! He was helpful and efficient . I…read morewas in and out quickly! I bought new headphones and a wireless charger Thank you! Lovely experience Clean shop

by far the worst experience ever. They had a few employees not doing anything while there was more…read morethan 6 customers. this place needs to get shut down

Did a great job installing a new motherboard on my laptop. Fast and reliable. I also felt like they…read morewere pretty honest and did not jip me. Convenient free parking in the plaza.

I had a company laptop stop working so I took it to InsideLaptops. They looked at it when I got…read morethere and said they would need to do a deeper diagnostic that would cost $65. That was fine. At that point all was good. They told me the motherboard was bad and they do not recommend fixing the laptop. He asked if I wanted the hard drive removed from the machine, I agreed. I asked them to return the machine and to send me an invoice for the diagnostic, I was informed the only way to pay was cash or Zelle. At the end we paid with Paypal (not normal practice for our company). After a couple of days I opened the machine to put the hard drives back in the machine and saw multiple ribbon cables not plugged in and the screws were missing from the machine. I email InsideLaptops but I have yet to receive a response.

Fantastic place. Lee and Jesus were really nice. I really wanted to find a retro video game place…read moreto play my ps1/ps2 and N64 games and this place had it all. While they didn't have most of the games I was looking for, they said that they always get new stuff in everyday, so that gets me excited. Overall I love this place as it makes me very nostalgic looking at all of the old games and consoles. Amazing store!!!

The service was excellent and at a fair price. I had a PlayStation repaired. It was ready sooner…read morethan I expected. They also have a great verity of used games and systems available for sale.

I had a problem with my iPhone, not charging. Enrique fixed my phone for $20. It was a dirty,…read morecharging port. He told me over the phone how to check the battery condition and he told me it was not the battery. So I went by his shop and he fixed it in less than 10 minutes. He fixes computers, iPads, telephones, etc. I just canceled my AppleCare plus subscription because it's such a hassle to get an appointment. I know exactly where to take my equipment now; Rapid Tech Fix. You can't go wrong.

From the owner: Screen replace iPad, iPhone smartphone, tablet ipad all electronic repair charging port all device read more

Carisimo y poco conocimiento Cobro 200 dol para terminar yendo a otro técnico porque no sirvió lo…read moreque hizo,solo soldar un cablecito en el otro cabezal y desbaratar este Por no decir que no sabia lo que haría y su ambición pudo mas

Fast and very helpful. My PlayStation 5's fan went out and he got it fixed in less than 2 hours…read more Nice and welcoming and perfect fix. Thank you!

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.