I stopped in because Family Health Center appeared to be a locally-owned vitamin shop. I try to…read moresupport local businesses when I can. The shop is less of a vitamin shop and more of a healthy living spot. The selection appears to extend well beyond supplements. I went here to refill on my daily supplement. The employee directed me towards the particular spot in the store, where only one brand was available. She appeared knowledgeable about the brand and manufacturing process. However, when I inquired further about the manufacturing standards and verifications, she was unable to answer. I only purchase supplements that have been verified for nutritional content, absorption, and safe manufacturing practices. There are two major laboratories that conduct independent testing. I inquired about both of these labs by name to the employee, but she was unaware of any verification labs that existed or that the supplements underwent testing. I am well aware that the FDA has little to no regulatory power over supplements, but independent testing is available for any brand to confirm that their product is genuine. Bottom line, the supplement line carried by Family Health has not been independently tested. I would not recommend purchasing from them. On the other hand, Family Health offers a wide array of health services and seminars for the new age medicine enthusiast. If you are into herbal remedies and non-traditional medicine, Family Health is right for you. If you just need some vitamins or supplements, find someplace else.

Amazing products & so knowledgeable! When i say "Hashimotos", the staff understands what I'm…read moredealing with and directs me to the proper supplements, (that have helped so much.) Thank you!

Great source for vitamin supplements, protein powders and other supplements. This store carries it…read moreall and you will get amazing customer service here. They are great with advice and will direct you to the right products.

There is no other place I would ever go for my vitamins & supplements. Every single person who…read moreworks here is knowledgeable and helpful with every question that I come in with. They are not just people who work at a vitamin store come over there people who absolutely know and live the wellness and healthy lifestyle.

I find staff to be so helpful with finding help specific products for health problems. I've been…read moregoing there for years. Definitely better than buying online or at stores people aren't really trained. Try it out!

Please don't go here. They fancy themselves doctors and give unsound medical advice. I witnessed an…read moreemployee telling a customer who takes Coumadin that she should increase her vitamin k intake. I even tried to step in because worst case scenario that can cause this customer to have a stroke. The employees response? "I've been doing this for 20 years, I know what I'm doing sweetheart." This was pre-covid and just reading reviews on their employees not wearing masks, it really makes a lot of sense that these people don't know wtf they're talking about. Anyway, please don't go to this store for medical advice. Go to a real doctor. They may be trying to sell you stuff too, but they at least have to answer to regulatory agencies.

Love the help that I received picking out my workout products. The manager was very nice and…read morehelpful, I left happy and will definitely be back!

We stopped in to pick up some immune building goodies! I received great customer service! We only…read morewent in to purchase Elderberry and came out with $150 of health supplements and immune boosting vitamins. This location had a variety healthy goodies. The store was clean, organized and well maintained. We were greeted at the door and the gentlemen at the register was friendly and kind.

This place is conveniently located on E state street on the corner lot. Hours are great. Their…read moreinventory of all the supplements, vitamins, healthy food options are seriously endless. I try to know exactly what i need before heading in or else i come out with 200$ of stuff i didn't need. I went in last week because a girlfriend told me about their Kombucha deal. They offer 4 different flavors that they change out ever so often, i got a growler for 20.00$ with kombucha in it, you can bring the growler back in for a refill for 12$! What a steal. And they let you try our all the flavors before hand. I went with the strawberry one which is so good and so cheap compared to buying individual kombuchas from the store which are usually 3.99$ for one. They last about 3-4 days in the fridge and on day 4 still had great flavor! Can't wait to go back in for my refill. The only downside was the employee who i asked about the Kombucha was next to useless and couldn't tell me anything about it.

The entire team at this health food store are terrific, and very helpful! Poor Richard of the Town…read morePlanner of Lake, McHenry County and the State of Illinois in Southern Wisconsin

Kind, friendly, informed and always helpful staff! Due to the diversity of their stock and limited…read morespace it may seem a bit overwhelming but it is always clean and the knowledgeable staff knows where to find it all! A pleasure to shop here.

Abbie was was awesome... Very eager to help me find my products that I needed. Very pleasant and…read moreknowledgeable. I bought some garden of life meal replacement and they have plenty of garden life products. The price is very fair.

I wish there was a zero star option. This store deserves zero stars. Actually this company deserves…read morezero stars. This company has no morals and is unethical to the max. I have been working for this company for about 3 months. I ended up leaving the job on the spot because all of the managers really enjoyed harassing me!! It got so bad to the point where it was consistently unbearable. This is not a playground for kids, this is a job! I would not recommend working here or even shopping here. Everything is at least $5 more than Amazon. And save your time by not associating yourself with rude employees. All they do is harass co-workers enjoyably, blame you for everything, lie to you, and not explain certain things properly and call you unintelligent even though they do not explain it at all!! I called HR three weeks ago... they didn't do anything. And why hasn't HR gotten back to me? No one does their job here properly. The District Manager Jake does not care about anything just his money. Not even so to save an employee that works for their company. By the way, they started me off $2.00 more per hour, while a worker who was here for over a year gets $2.00 less an hour. This company lacks every moral. I've worked at a few retail places as a manager, and I have to admit that this is the worst company to work for. No one cares, they just want to suck off your money. Try Amazon it's $5-$10 cheaper, and you don't have to drive to the Vitamin Shoppe. This company just only cares about your money, they don't care about people or people's healths. They want you to make them the most money, so we all can get our commission checks and so they can get a bigger one! :) I advise you to stay away from this place especially for a job option, unless you like to be stressed out 24/7 and harassed. The assistant manager Carmella likes to value herself rather than customers and co workers. I get asked to complete extra tasks, while Carmella just stands there at the cash wrap. Sometimes i felt like a dog on how she treated me. She made me run around the store. She gave me a lot of tasks at once, and I do not see her attempting to complete them as well. And she made customers wait so she can check herself out. I can not believe that the store manager sees this and says nothing. This store is toxic everywhere around it. And I am pretty sure you don't want to work in it. The people that run that store do not deserve their jobs just because of how they treat others especially co workers. I forgot to mention that the shipment gets left out in the sun for days sometimes a week (which is disgusting) Refrigerated Probiotics are left out in the sun... for a week!!! Customers purchase that, and I am the one running the shipment and completing it by myself most of the times because I do not want customers to buy product that is left in the sun for a week. I just do not understand how I did everything in that store, and I was doing everyone's work at some point without proper training (three months into the job) and still got under appreciated and harassed. One of the managers named Joe asked me how "my poop went." Why would you even say that to someone especially a co- worker. I feel like the Crystal Lake location needs a proper management staff that actually cares about their jobs, co-workers, and customers. And who aren't rude! And thank you Jacob Dodge for the free money on the return! You did not even ask what we were doing and automatically assumed that i'm returning everything even though I picked things off the shelf.